Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from England

Wonderful Holiday

Posted Sep 4, 2016
I have just returned from a 5 day trip to this wonderful hotel where I travelled with my son aged 4, my sister and her daughter, aged 6. Upon arrival, we given an amazing upgrade into the Royal Suite!! IWe couldn't believe our luck. What a suite!! Everything was great at the hotel, from the food, staff, entertainment, grounds and location. Our children had a great holiday too. We will definitely return.
5 out of 5
by A verified traveler from UK

Fantastic Hotel - you will want to go back

Posted Jul 19, 2016
Pros: everything
Cons: they seriously need to review the strict dress code for gents in the evenings where long trousers have to be worn in all restaurants whatever weather.
Location: right next to the beach, several local shops, and only a few minutes taxi from other Tenerife attractions like the water parks etc
what more can I say than the fact that we have been to this hotel 11 times in the last 20+ years - I am not sure you would find a better hotel anywhere in the Canary Isles. half of these trips were as a couple, and the latter nes have been with a young child - and there really is room for everyone to enjoy themselves here the Hotel is set out like a traditional Spanish village with lots of different buildings, colours and styles - it makes the whole resort feel like a village, and with 5 pools and about 10 eating places, there really is no need to venture outside if you don't want to. The staff are friendly and helpful, the hotel is kept very well maintained, and the resort is lovely. we will be going again - and again...
5 out of 5
by A verified traveler from Kent

Fantastic Hotel

Posted Jun 24, 2016
Pros: All the employee's
The perfect break, the service is excellent from the moment you arrive, its in a great location - what more could you want.
5 out of 5
by Michael

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Jun 5, 2016
Lovely hotel. Great views. Restaurants top notch. Facilities all good.
5 out of 5
by A verified traveler from adeja

Nice hotel lovely staff and perfect location

Posted May 31, 2016
Love the hotel the food the bars the beach the staff everything about this hotel ticked the box
4 out of 5
by A verified traveler

Nice hotel.

Posted May 22, 2016
Nice hotel, food at some restaurants SUA and Brassarie very good. Room service also very good. Food poor and very overpriced at Cafe Bar Azul and Asia Fusion. Room not cleaned very well... Petal on floor for entire length of stay! Also tiny ants on the dressing table. Apart from these points this is a nice hotel
4 out of 5
by A verified traveler from greater manchester

Good hotel

Posted May 20, 2016
Good hotel but no good for people with walking problems as built on Hill and a fair way from restaurants and bars. Hotel restaurants are expensive much better restaurants in Costa Adele centre and more choice
5 out of 5
by Philippa from Berkshire

Family holiday

Posted Apr 25, 2016 on Hotels
Lovely stay Excellent staff Super buffet breakfasts Plenty of sun beds and attendants to look after you Very clean pools
5 out of 5
by A verified traveler from UK

Great all round

Posted Apr 16, 2016
We are regular visitors to Tenerife, but our first stay here. The mood was set from the initial greeting, the quality and facilities are second to none, great pools, great food & a great location, we will definitely be returning.