Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
Pets allowed

Location

Located in Alcala, this beachfront resort is on the boardwalk, 0.3 mi (0.5 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Resort Features

Catch some rays at the beach or spend the day relaxing at Gran Meliá Palacio de Isora's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 578 rooms boast deep soaking tubs and offer free WiFi and balconies. IPod docks and sofa beds are standard, as are flat-screen TVs with satellite channels.

 Guest Highlights

  • Helpful staff

Hotel Amenities

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Gran Meliá Palacio de Isora you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast and manager's reception are offered (may not be available daily). Dining is available at one of the resort's 6 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Mediterranean resort also offers a children's pool, outdoor tennis courts, and a 24-hour health club. Complimentary self parking and valet parking are available on site.

  • Express check-in 
  • Number of outdoor pools - 3 
  • Babysitting or childcare 
  • Elevator/lift 
  • Indoor pool 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Conference space size (meters) - 2200 
  • Number of meeting rooms - 15 
  • Free reception 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Shopping on site 
  • Outdoor tennis courts - 3 
  • Total number of rooms - 578 
  • Number of floors - 5 
  • Number of buildings/towers - 4 
  • Airport transportation (surcharge) 
  • 24-hour health club 
  • Beach bar 
  • Number of bars/lounges - 5 
  • Full-service spa 
  • Beach umbrellas 
  • Free breakfast 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 11 
  • Year Built 2008 
  • Beach sun loungers 
  • Pool sun loungers 
  • Steam room 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Nightclub 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Free parking nearby 
  • Number of restaurants - 6 
  • Conference space size (feet) - 23681 
  • Beach towels 
  • Spa tub 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Free parking nearby

Room Amenities

  • Private bathroom 
  • Free WiFi 
  • Sofa bed size 
  • Premium bedding 
  • Balcony 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Designer toiletries 
  • Hair dryer 
  • Bathrobes 
  • Bidet 
  • Slippers 
  • Deep soaking bathtub 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Sofa bed 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Free toiletries 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • iPod docking station 
  • Satellite TV service 
  • Flat-panel TV 

Where to Eat

A complimentary breakfast is offered. An additional buffet breakfast is served daily (subject to charges). A complimentary manager's reception is offered each day.

Duo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pangea - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Oasis Pool Grille - This poolside theme restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Mountain biking nearby 
  • Tennis lessons on site 
  • Volleyball on site 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Playground on site 
  • Bicycle rentals nearby 
  • Segway rental/tour on site 
  • Boat tours nearby 
  • Fitness classes on site 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 

Spa Services

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Hot stone massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Minimum age to access spa is 16 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Pets

  • Pets allowed for an extra charge of EUR 95 per pet (varies based on length of stay)
  • Dogs only
  • 1 per room (up to 7 kg)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 102 per vehicle (one way)
  • Pet fee: EUR 95 per pet (varies based on length of stay)
  • Crib (infant bed) fee: EUR 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gran Melia Palacio
  • Gran Melia Palacio Hotel
  • Gran Melia Palacio Hotel Isora
  • Gran Melia Palacio Isora
  • Gran Melia Guia De Isora
  • Gran Melia Palacio De Isora Hotel Alcala
  • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
  • Palacio De Isora Gran Melia
  • Gran Meliá Palacio Isora Hotel Guia de Isora
  • Gran Meliá Palacio Isora Hotel
  • Gran Meliá Palacio Isora Guia de Isora
  • Gran Meliá Palacio Isora
  • RedLevel At Gran Melia Palacio De Isora Guia Tenerife
  • Gran Melia Palacio de Isora

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Gran Meliá Palacio de Isora is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.

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