Featured Image
1/65 Featured Image Featured image 1 of 65

Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

Location

Located in Guia de Isora, this beachfront resort is on the boardwalk, 0.3 mi (0.5 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Resort Features

Catch some rays at the beach or spend the day relaxing at Gran Meliá Palacio de Isora's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 578 rooms boast deep soaking tubs and offer free WiFi and balconies. IPod docks and sofa beds are standard, as are flat-screen TVs with satellite channels.

Sorry, we seem to have had an issue loading our review content. Try again?

Hotel Amenities

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Gran Meliá Palacio de Isora you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered. Dining is available at one of the resort's 6 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary high-speed wireless Internet access. This Mediterranean resort also offers a children's pool, outdoor tennis courts, and a 24-hour health club. Complimentary self parking and valet parking are available on site.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 578 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of bars/lounges - 5 
  • Business center 
  • Free breakfast 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • 24-hour health club 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Number of outdoor pools - 3 
  • Tours/ticket assistance 
  • Number of floors - 5 
  • Spa treatment room(s) 
  • Meeting rooms 11 
  • Multilingual staff 
  • Nightclub 
  • Free valet parking 
  • Beach bar 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of restaurants - 6 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Free parking nearby 
  • Beach towels 
  • Conference center 
  • Conference space size (meters) - 2200 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 4 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Concierge services 
  • Turkish bath/Hammam 
  • Free WiFi 
  • Garden 
  • Number of meeting rooms - 15 
  • Conference space size (feet) - 23681 
  • Year Built 2008 
  • Outdoor tennis courts - 3 
  • Spa services on site 
  • Indoor pool 

Family Friendly Amenities

  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Sofa bed  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Free parking nearby

Room Amenities

  • Sofa bed size 
  • Private bathroom 
  • Free WiFi 
  • Premium bedding 
  • Balcony 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Designer toiletries 
  • Hair dryer 
  • Bathrobes 
  • Bidet 
  • Deep soaking bathtub 
  • Slippers 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Sofa bed 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • Free toiletries 
  • Room service (24 hours) 
  • Cribs/infant beds (surcharge) 
  • iPod docking station 
  • Satellite TV service 
  • Flat-panel TV 

Where to Eat

A complimentary breakfast is offered. An additional buffet breakfast is served daily (subject to charges).

Duo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pangea - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Oasis Pool Grille - This poolside theme restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Segway rental/tour on site 
  • Fitness classes on site 
  • Pilates classes on site 
  • Playground on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Boat tours nearby 
  • Golf lessons available nearby 
  • Tennis lessons on site 

Spa Services

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Number of treatment rooms 12 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Roll-in shower 
  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of EUR 95 per pet (varies based on length of stay)
  • Dogs only
  • 1 per room (up to 7 kg)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 102 per vehicle (one way)
  • Pet fee: EUR 95 per pet (varies based on length of stay)
  • Crib (infant bed) fee: EUR 25.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gran Melia Palacio
  • Gran Melia Palacio Hotel
  • Gran Melia Palacio Hotel Isora
  • Gran Melia Palacio Isora
  • Gran Melia Guia De Isora
  • Gran Melia Palacio De Isora Hotel Alcala
  • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
  • Palacio De Isora Gran Melia
  • Gran Meliá Palacio Isora Hotel Guia de Isora
  • Gran Meliá Palacio Isora Hotel
  • Gran Meliá Palacio Isora Guia de Isora
  • Gran Meliá Palacio Isora
  • RedLevel At Gran Melia Palacio De Isora Guia Tenerife
  • Gran Melia Palacio de Isora

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Gran Meliá Palacio de Isora is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.

Mandatory Christmas Eve Gala Dinner Offer

Book a stay in any rate category for travel including December 24, 2014 and receive the following:

  • Mandatory buffet gala dinner in Restaurant Pangea
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Mandatory New Year's Eve Gala Dinner Offer

Book a stay in any rate category for travel including December 31, 2014 and receive the following:

  • Mandatory buffet gala dinner in Restaurant Pangea
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.


* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.