Ratings based on 246 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Very nice hotelPosted Sep 28, 2015
Amazing !!! The hotel food was the best and the staff was very very nice well trained classy hotel, couldnt fault the hotel whatsoever
by A verified traveler from Dalmellington, Scotland
The hotel and facilities are reasonably goodPosted Sep 10, 2015
Pros: We liked the area the hotel was in and we liked the swimming pools and sunbeds etc..
Cons: More staff who can speak english. Response times to complaints needs to be improved. Selection of food should be improved.
Location: Good location, close to great attractions in Las Americas
We were very disappointed with the food at breakfast and dinner! The selection and presentation of the food was very poor and almost cold by the time we got back to the table to eat it. The food was badly laid out ..... EG: tea bags not next to the tea machine and butter not next to bread or toast. I know this might sound trivial, but it just caused holiday makers much frustration with people looking all over the place for food or drink ..... there seemed to be little logic applied to the layout of food and drinks. A number of staff members struggled badly with english speaking holiday makers. On day 1 we reported that the shower in our room did not work ( no water pressure ), but I had to complain again and it was fixed on day 3 of our holidays ..... not good enough for a top hotel!
by A verified traveler from Firenze
Posted Sep 8, 2015
Pros: I spazi comuni sono molto belli, il mangiare buono e il personale gentile
Cons: le camere non sono all'altezza di un 4 stelle
Location: in zona ci sono tanti negozi e con la macchina si gira tutta l'isola, da vedere il Teide ma la funivia con lunga attesa e molto costoso.
La hall, ristorante e vari bar sono molto belli e arredati particolari. La camera era molto deludente, il bagno senza ventola e puzzava, la poltrona strappata, le tende vecchie e non sembrava un hotel a 4 stelle. Le piscine sono tutte due NON graduate e troppe alte per stare tranquillamente ammollo senza nuotare o non agibile per chi non sa nuotare. Acquagym era possibile solo in parte perché nel acqua profondo 1,35 non ci si può abbassare se non gente alta 2 metri. Appena fuori dall'albergo in prossimità della spiaggia ci sono lavori per l'acqua che fanno sia un rumore assordante che un puzzo come su una nave in sala macchine, questi lavori sono fissi/ non finiranno e non fanno festa solo fine settimana. Dopo una settimana non mi dispiaceva tornare a casa che non era mai successo.
for Everyoneby A verified traveler from Genova
albergo centrale vicino a spiagge negozi ristorantPosted Sep 6, 2015
Pros: la posizione centrale vicino a spiagge negozi ristoranti e quant'altro e l'ottimo cibo a buffet con ampia scelta tutto veramente buono
Cons: il sistema degli accessori
Location: Posizione centrale vicino a spiagge negozi ristoranti locali
Siamo una coppia e abbiamo soggiornato 10 giorni in questo albergo le note positive sono la posizione centrale vicino a spiagge negozi ristoranti e quant'altro; ottimo cibo a buffet con ampia scelta tutto veramente buono, albergo pulito con cambio giornaliero di asciugamani ecc. L'unica nota negativa è che ci hanno dato una camera un pò vecchiotta, vasca arrugginita, e phon rotto e non cambiato.
for Everyoneby A verified traveler from Madrid
Es un hotel muy cómodoPosted Aug 30, 2015
Es un hotel con una bonita zona común, hemos estado muy a gusto y hay comida a todas horas, el personal amable, espectáculos cada noche, sobre la comida yo soy muy exigente así que opino aceptable con mejoría.
for Everyoneby A verified traveler from Maidenhead
Best hotel so farPosted Aug 23, 2015
Pros: The location. The room with pool view. Cleanliness. Very friendly.
Cons: May be the gym could be opened at an earlier time to allow for you to workout and have a shower before breakfast?
Location: Back hotel gates leading to the beach!!! Can hire scooters/double buggys from 1 hour to 12 hours - great fun!!! Siam Park - great water rides.
Pool view overlooking the sea - amazing!!. Lovely hotel with lots of palm trees by the pool area. Very clean. Lots of seating around the bar and lobby area with comfortable sofas and chairs. The food was amazing with lots of variety to cater for all. We went Half Board which was adequate. In between breakfast and dinner we went to the shops on the promenade for ice cream and cocktails. You can change dinner to lunch, just have to let the receptionist know on the day. It is worth waiting until you get to the hotel to book yourself onto Excursions. The hotel has a rep and also there are a lot of places outside the hotel selling them. No beach balls or inflatables are allowed in the pool - which in way was nice because it meant that we could swim several lengths without getting disturbed. If you want a towel for the pool - it costs. The staff were very friendly and helpful. Activities and entertainment were very good. The whole experience from the flight, transfer, hotel and location were all excellent. Felt very safe at the hotel as security guard always at the front.
for Everyoneby A verified traveler
Posted Aug 19, 2015
Pros: Nice hotel and lovely pool area, near the sea but not near the beach
Cons: Our room was not 4 star
Location: Good location but busy
Nice hotel but busy resort, very nice staff, clean room but not 4 star. However, as we arrived we were told our room was not ready until next day and as compensation they offered us night in another hotel and all inclusive deal despite my booking only being for half board. This was a massive compensation for our troubles and made our stay even more enjoyable. Would recommend this hotel.
for Everyoneby A verified traveler
Leuk hotel vlak bij een (rots)strandPosted Aug 4, 2015
Pros: Het hotel was goed verzorgd en het hotelpersoneel was zeer vriendelijk en behulpzaam. Hiernaast zat dit hotel dichtbij de boulevard.
Cons: Informatie over verschillen half-pension/all inclusive beter weergeven voordat men het hotel geboekt heeft.
Location: De locatie van het hotel was zeer goed, hiernaast zat er een klein bedrijfje in het hotel waar je voor goede prijzen events kon boeken.
Wanneer je van plan bent om naar Tenerife te gaan op vakantie, zou ik zeker dit hotel ook bekijken. Dit omdat de kwaliteit/prijs verhouding zeer goed is!
for Everyoneby A verified traveler from midden Limburg
mooie vakantiePosted Aug 1, 2015
prima hotel, ben er nu drie maal geweest en ben nog steeds tevreden. De ligging is prima, dicht bij het strand en centrum.
for Everyoneby A verified traveler from Derby
Nice hotelPosted Jul 23, 2015
Pros: The food
Cons: Slope the pool so theres a shallow end, or allow lilos floats balls etc..
Location: Nice selection of bars and restaurants nearby. 1 Euro pint of beer (69p!) places and easy walking into PDLA Shops or 1 Mile to Costa Adeje.
Second visit in the last 2 years. Just as nice as last time. Reception areas currently being upgraded and new bars / teppanyaki restaurant being put in. Really nice coming down each day and seeing the new work (didnt cause any problems at all). Only niggle is that the main pool is 2 metres deep and your not allowed lilos or balls etc in the pool. They provide floating noodles but it would be nice if you could have a lilo or chuck a ball about - especially when they have volleyball in the small pool themselves as part of the entertainment package. Restaurant food was excellent. The usual streaky bacon unfortunately, but i havent yet been to a hotel abroad yet that does proper bacon. Half Board was fine as to be honest the price of food and beer out was embarrassingly cheap and the price difference between half board and All Inclusive was exorbitant. The main problem for me however, and something i would suggest you avoid, is coming home...