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Get an overview of this hotelFamily-friendly hotel with 4 restaurants and 3 outdoor pools

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This family-friendly Puerto de la Cruz hotel is within a 10-minute walk of Botanical Garden of La Orotava, Sitio Litre Garden, and Mirador de La Paz. Loro Parque is 2.6 mi (4.1 km) away.

Hotel Features

4 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free wired Internet in public areas, free valet parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 252 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service, and minibars.

Hotel Amenities

Hotel Amenities

Hotel Botanico features a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wired high-speed Internet access is complimentary.

This 5-star property offers access to a business center and limo/town car service. Event facilities measure 16162 square feet (1502 square meters). This luxury hotel also offers a children's pool, a sauna, and a steam room. A complimentary area shuttle within 2 km is available for guests. Onsite valet parking is complimentary.

Hotel Botanico has designated areas for smoking.

  • 24-hour front desk 
  • Free area shuttle 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Pool umbrellas 
  • Billiards or pool table 
  • Business center 
  • Children's pool 
  • Free reception 
  • Conference space size (feet) - 16162 
  • Conference space size (meters) - 1502 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free breakfast 
  • Free valet parking 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • Number of outdoor pools - 3 
  • Number of restaurants - 4 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Television in lobby 
  • Tennis on site 
  • Total number of rooms - 252 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Wedding services 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pools  


Available in all rooms: Free WiFi

Available in some public areas: Free wired high-speed Internet


Free valet parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Slippers 
  • Turndown service 

Where to Eat

Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.

La Parrilla - This restaurant specializes in Spanish cuisine and serves dinner only.

El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.

La Palmera Real - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Bar Hall - This lobby lounge overlooks the garden.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Parasailing nearby 
  • Aerobics on site 
  • Golf driving range on site 
  • Golf lessons on site 
  • Yoga classes/instruction on site 

Spa Services

The Oriental Spa Garden has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Sauna in spa 
  • Spa tub in spa 
  • Minimum age to access spa is 16 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Roll-in shower 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 1 years old stay free when using existing bedding.
  • Free cribs (infant beds)!


Pets allowed, Pet maximum weight in kg is 8

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: EUR 15 per pet, per day
  • Pet deposit: EUR 50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A resort fee is included in the total price displayed. Children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of the Leading Hotels of the World.
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