2 outdoor pools, pool umbrellas, sun loungers

Reviews of Alexandre Hotel La Siesta

4 out of 5
Alexandre Hotel La Siesta
Avenida Rafael Puig Lluvinan, 21, Playa de las Americas, Arona, Tenerife

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 164 reviews" "
Rating 8 - Good. 75 out of 164 reviews" "
Rating 6 - Okay. 22 out of 164 reviews" "
Rating 4 - Poor. 7 out of 164 reviews" "
Rating 2 - Terrible. 9 out of 164 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Josephine

Liked: Property conditions & facilities
Disliked: Staff & service
Customer service particularly at reception on arrival was not welcoming . Overall cutomer service was poor
Stayed 5 nights in Mar 2024
Response from Hotel La Siesta on Mar 26, 2024
Dear Josephine, thank you for leaving us here your valued opinion. We regret to read that you found our customer service not up to your expectations, and wish to know more in detail what your motives are. We stand for good quality and strive to offer the best service possible! We hope to hear from you and thank you for your visit.

8/10 Good

Peter Blain, Havant

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in an ideal location, close to beaches, restaurants and shops. Siam Water Park is also fairly close. Two good size pools plus a baby splash area. Entertainment for kids every night early evening and for adults afterwards. Room was big, clean, with fridge, safe and patio doors to balcony. The food was plentiful but aimed at international customers. Dinner had little traditional British food but we always managed to find something. Did not like having to pay extra for the room safe.
Stayed 7 nights in Mar 2024
Response from La Siesta Hotel on Mar 25, 2024
Dear Peter, thank you very much for the time you have taken to pass us this detailed feedback! We are happy to know that you were overall pleased with our facilities and services. Our buffet is indeed designated for international guests, and every night a different themed dinner is on. The safe is optional and rental, and when contracted and used, your belongings are insured. Thank you for your visit and hope to see you again!

10/10 Excellent

Tetyana

Traveled with family
Great value for money. Great hotel and amenities. Amazing location. We used spa facilities and it is highly recommended
Stayed 4 nights in Jan 2024
Response from Hotel La Siesta on Jan 29, 2024
Dear Tetyana, thank you very much for this rating! We appreciate your valued opinion and hope to have you again! Kind regards

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room quality was great and the staff were so friendly and accommodating. I did not come across one grumpy member of staff they were all excellent
Stayed 4 nights in Dec 2023
Response from Hotel La Siesta on Dec 29, 2023
Dear Adrian, thank you very much for your fantastic rating and feedback. It is rewarding to know that the friendliness of our staff made a difference during your stay and we will continue this way. We hope to see you again! Kind regards

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are brilliant and the room is excellent. The food is so so
Stayed 1 night in Dec 2023
Response from Hotel La Siesta on Dec 26, 2023
Dear Adrian, thank you very much for this positive review! We hope your enjoyed your stay and wish to see you again. Kind regards

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and a very competitive price.
Stayed 5 nights in Nov 2023
Response from Hotel La Siesta on Dec 11, 2023
Dear Philip! Thank you for your fantastic rating! Kind regards

10/10 Excellent

Skaidre

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel La Siesta on Oct 25, 2023
Estimado Skaidre,¡Muchas gracias por su valoración! Esperamos volver a verte pronto.Un saludo

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at La Siesta and would definitely recommend it. The location is amazing excellent. Close to everything we needed and cabs all the time if you wanted to get out of the area. The pools were great. Food and drinks were available all day and was nice amount to chose from. The staff were all lovely, reception was helpful, the cleaners were so lovely and the bar and restaurant staff were great. The only things (which are so tiny) that would have made it better was the music round the pool - the same music everyday. That could be changed up. Wifi wasn’t the best but I had data so all good. Great hotel and worth every penny.
Stayed 7 nights in Oct 2023
Response from Hotel La Siesta on Oct 31, 2023
Dear Daniel, Thank you very much for placing here your review! We are very pleased to know that you were sattisfied with our services and found value for money! This is very rewarding for us to know. We hope to see you again with us!Kind regards, La Siesta Team

2/10 Terrible

Martin

Stayed 7 nights in Jun 2023
Response from Hotel La Siesta on Jul 10, 2023
Lamentamos que no hayas llegado ha satisfacer sus expectativas.Reciba un cordial saludo

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Hotel La Siesta on May 4, 2023
Gracias por buena valoración.Esperamos volver a verte.

10/10 Excellent

Elizabeth Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. No complaints
Stayed 6 nights in Mar 2023
Response from Hotel La Siesta on Mar 22, 2023
Thank you very much for your evaluation.We hope to see you again!!!

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our week here. Been in other hotels in the area and would definitely return. Themed food was a bit hit and miss but always something to eat. One moan is that empty food trays were rarely filled or replaced. Loved the pool and roof area. Made good use of peaceful adults only roof but no shade or umbrellas there. Used spa pools several times, sauna and steam room. Fantastic! All staff very welcoming and friendly! Thank you.
Stayed 7 nights in Mar 2023
Response from Hotel La Siesta on Mar 9, 2023
Thank you for your comments, and the evaluation of the workers of Hotel La Siesta.We take note of your recommendations. We hope to see you again soon

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Holiday
Service fantastic - one of the best I have ever experienced. Staff couldn't do enough for you. Brilliant. Food good, location amazing. Overall, a top, top stay / hotel.
Stayed 9 nights in Feb 2023
Response from Hotel La Siesta on Feb 27, 2023
Thank you very much Andy for your assessment.We are happy to know that our effort pleases customers.We hope to see you again on your next vacation.

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2022
Response from Hotel La Siesta on Feb 23, 2023
Thank you very much Lauren for the good score.We are pleased to know that she had a good vacation with us.We wish to see you again soon.

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, staff is really nice. Big hotel so busy at breakfast and swimming pool but ok. I definitely would come back
Response from Hotel La Siesta on Jan 24, 2023
We are very happy that you had a good holiday with us. We hope to see you soon

10/10 Excellent

Paul

Traveled with family and small children, Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed here many times .Fantastic staff nothing to much trouble
Stayed 9 nights in Sep 2022
Response from Hotel La Siesta on Nov 23, 2022
Thank you for your good comment, we hope to see you soon

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
I’ve just come home from a weeks stay at La Siesta, and I couldn’t be more happy with it. The location is fantastic, your a 5 min walk away from Veronica strip and 5 mins from the beach and all the good bars and restaurants. The staff were friendly, and extremely helpful. If I had to fault anything I’d say the breakfast could be better, however that doesn’t matter much to me as I always eat out everyday anyway. I’d definitely stay here again. I’m definitely coming back here next year.
Stayed 7 nights in Sep 2022

8/10 Good

KAROLYN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly helpful staff. Lovely pool area. All inclusive buffet options weren’t great. Poolside bar closed for a period of time during the day which wasn’t great as my kids wanted to stay by the pool and have lunch instead of sitting in a restaurant
Stayed 10 nights in Jul 2022

10/10 Excellent

Hazel Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. All staff were pleasant and helpful. Good convenient location.
Stayed 5 nights in May 2022

8/10 Good

janice

Liked: Property conditions & facilities
The food is not the best
Stayed 6 nights in May 2022

10/10 Excellent

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay - quality staff
Very efficient staff, accommodating and profesional
Stayed 5 nights in Apr 2022

6/10 Okay

Eleanor

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We did a week-long "half board" stay at Hotel Siesta in March 2022. While our room was adequate it also looked very run down and not what I was expecting from a 4* property. The maids did a fabulous job every morning but this couldn't make up for old curtains and bedspreads, nasty small bath towels that wouldn't cover a toddler, let alone a grown adult, and a shower that unexpectedly would flow boiling water in the middle of a lukewarm shower. We found it frustrating that everything was also charged as an "extra" at this hotel -- from pool towels, to simply using the safe in the room, to wanting a glass of water with lunch...it was always an extra to be added to the bill. Frustratingly, if I had paid marginally more for full board then I would have had drinks included at lunch times but this was never stated on anything during the booking process. The food, while plentify, was on the whole, painful to consume after about day 3 and we ended up skipping meals and eating out far more. Some of it clearly had been put out day after day and wasn't fit for consumption - while other items were extremely good - fresh fruit and juices and a nice selection of bread. The system to hire pool towels was never made clear to us and relied on you being able to catch the lifeguard at the right time. I was also disappointed that the hotel allowed people to reserve sun loungers while not using them all day. On the plus side, the location was perfect and we made the most of our stay.
Stayed 7 nights in Mar 2022

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff, warm welcome and clean tidy rooms, perfect for a week away.
Stayed 7 nights in Mar 2022

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

10/10 Excellent

Cristian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

JOANNE

Stayed 7 nights in Feb 2022

10/10 Excellent

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
Great stay. Very clean, friendly staff. Fantastic food.
Stayed 7 nights in Feb 2022

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort
La Siesta hotel nice and central.
La siesta in great location , central to shops, bars, restaurants and beach. Rooms clean and spacious . Loved the roof top solarium , very peaceful as adults only!
Stayed 10 nights in Jan 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
No Fridge
Nice hotel. No fridge in the room was a bit of a pain.
Stayed 1 night in Jan 2022

8/10 Good

Ben

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good facilities but you figure it all out yourself
The facilities themselves are of great standard. The rooms are spacious and well kept. As per the other reviews, an issue with this hotel is that all features usually cost extra. The safe costs extra, towels cost extra etc. Our main issue was the lack of information. We weren't advised of our included access to the roof terrace or how to get there. No information was provided around available recreational activities or what could be purchased/hired from where. We also booked a double room and a twin room. Upon arrival we realised we had two identical rooms with twin beds pushed together. No double bed was made available.
Stayed 4 nights in Jan 2022

2/10 Terrible

Siobhan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Find a better hotel
The reception staff here were horrible. So so so rude. Especially Samuel and Alicia. I was annoyed one day that I was told I had to pay €15 for pool towels per person and asked why I wasn’t told at check in. Alicia looked at me like I had 10 heads and didn’t answer and asked did I want them or what. Samuel kindly screamed at me to put on my Mask after I dropped it just to ask a question even though he was standing more than 2m away from me and behind a screen. He then shouted at me again when I was going the wrong way to breakfast after him giving me directions. Upon check out the receptionist screamed after me for €2 which I didn’t know I owed for having a pool towel. The only nice receptionist I dealt with was Andy. He should train the other staff how to deal with guests. The photographer Simone was amazing! He had such good energy, always happy and smiling and was happy to deal with kids and adults alike. Such a lovely man! Also the lifeguard was so nice and helpful as was the bar and restaurant staff, Antonio and tino to name a few, but they seem to never go home! Cleaners also were brilliant and kept the rooms and hotel spotless. I requested a double bed in my room but didn’t get one on arrival even though it was available. I complained and was contacted half way through my stay about changing rooms but was too much hassle then. The location is brilliant, pool area and b/fast is nice. Has a small playground and indoor play for kids. Indoor pool is €15 per session.
Stayed 8 nights in Jan 2022
Response from Hotel La Siesta on Jan 20, 2022
Dear Siobhan , It’s a pleasure to us know that you enjoy our bar service, our clean service, our location and our pool area. Our objective is the satisfaction of all our clients, this kind of comments about our team don’t make us comfortable because all the members of our staff always try to do their best. We want offer to our customers the best facilities, comfort and enjoyment during your stay about this we are working hard every day for to improve. Kind regards from Tenerife.

8/10 Good

Abdul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 14 nights in Dec 2021

10/10 Excellent

samira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 5 nights in Dec 2021

8/10 Good

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2021

10/10 Excellent

DAVID ANTHONY

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
VERY CLEAN, GREAT BREAKFAST BUFFET IT CATERS FOR EVERYBODY
Stayed 5 nights in Nov 2021

8/10 Good

Ronan

Stayed 7 nights in Nov 2021

8/10 Good

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and very good food option - recommed AllIncl option. Paid safe lock and fridge is something I wouldn’t expect from the 4 star hotel - that’s a tourist trap. We’ve asked for the room level up into the “club” option however the advantage of the wellnes option means only indoor pool as the saunas are closed now - so the advantage was pretty much only not to have a street view from the room. Overall ok with the outside pools and bars. Nearby streets are full of shops, restaurants and night life - very close to the sea and beaches.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and had good systems in place for the guests. We only did breakfast which I thought was very impressive and well managed. The one thing I would like changed is not allowing guests to put towels on the sun loungers every morning so when I got out to the pool, there was no where to sit and some did not come out till much later. Apart from that, a good stay.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access swimming pool, plenty of sunbeds. Didn't like that everything was charged to the room rather than cash.
Stayed 7 nights in Jul 2019

6/10 Okay

johnny, prestonpans

hotel central locasion
only gripe payed for half board but the food was terrible had to eat out for breccy and dinner also when leaving had to pay 35e for the safe other hotels you get most of your deposit back
Stayed 14 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the website photos!
Pleasantly surprised, as website pics made hotel seem very dated. Central location, large rooms so plenty of space for sofa beds. 5 min walk to sea, 15 min to Veronica's strip. Lovely pool, plenty of sun beds. A mix of activities during the day. Good breakfast buffet. Hotel not too big - plenty of places to chill out and relax. Near to shops, restaurants, 24 hr mini market, taxis, buses. Went with my 17 and 19 year olds - would go again - plenty for everyone. Siam Water Park - best I've been to - wish we had gone all day - better than Disney. Lovely boat trip out to see dolphins and whales.

10/10 Excellent

Anna, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great hotel. Friendly and helpful staff.

6/10 Okay

NJW, North West England

Liked: Staff & service, property conditions & facilities
Large 4* hotel in a good location.
Good location with large bedrooms. Bit to large a hotel for me though. Battle in a morning for sun beds with people reserving them and disappearing for most of the day. Had to pay to use the fridge in the room. Breakfast was good but dinner tasted a little bit bland and similar each day.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Was a pleasant stay and provided what we wished for.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

SO2015

Liked: Cleanliness, staff & service, room comfort
Relaxing Homeymoon
La Siesta hotel is a great relaxing hotel that is spotless in every way. Beautiful pool and really nice lunches and BBQ themed night. Rooms and pool areas cleaned every day very thoroughly. Spa is very relaxing. Very close to both the Golden Mile on one side and the strips on the other. Would really recommend this hotel for all ages.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort