Ratings based on 67 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 16, 2016 on Hotels
Hotel was lovely, very clean and the beds were extremely comfortable. Rather quiet around the pool area and a limited snack bar menu, but there was plenty of places to eat nearby. The only down side was you had to pay for Wifi
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2016 on Hotels
4 out of 5
by A verified traveler

Clean, modern apartment. IKEA style decor.

Posted Sep 2, 2016 on Hotels
Stayed 8 nights on self catering. Ate breakfast in - hyperdino supermarket across the street. Kitchen equipped to cook but we ate out every night. Hua Du Chinese restaurant at lower level from supermarket was excellent. Comfy beds and value for money, but no air conditioning so had to sleep with patio doors open. They charge for Wifi but we picked up Noelia's free Wifi in room.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for your review and for having been our guests. We are pleased that you enjoyed your stay with us. Indeed, according to the feed back of our guests, the beds are considered by most of them as very comfortable. Actually, we do not have air conditioning, but there is a ceiling fan in all apartments. It would be a pleasure for us to welcome you again. Meanwhile thank you for staying with us this time.
3 out of 5
by A verified traveler from glazgow

Good location however wasnt given room i booked

Posted Aug 29, 2016
Ok however €20 for wifi €20 for iron ect plus i booked apartment with double bed and i had 2 single beds me and my girlfriend no aircon was available just hire of a fan staff very friendly and hotel clean and pool area busy ect
Comment from Hotel Management
Sep 29, 2016 by Coral Hotels , Hotel Management
Dear Kieran, Thank you for having been our guests. We are sorry about the misunderstanding with your room. Just to point out that we do not have double beds, nor do we feature them. All our rooms have single beds. There is no air conditioning neither, but we do not publish this service. All our rooms though have a ceiling fan. We hope that beside of that you enjoyed your stay with us and should you wan to be back with us, we would of course be very happy. Margarita Müller
3 out of 5
by A verified traveler

Good central location with great staff, slow WiFi

Posted May 24, 2016 on Hotels
Hotel is in a good location, easy walk to local beaches, restaurants and shops. Pool is great, with plenty of sunbeds. Extras are extensive and expensive, you need to pay for internet, iron, ironing board, hairdryer and safe. WiFi is too slow, often taking several minutes to load a webpage. For a paid extra it's not good enough.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for your review and for having been our guests. We are pleased that you liked our facilities and location of the hotel. We regret that you had problems with the Wifi speed and we take notice of it. We apologize for the inconvenience that this may have caused you. Nonetheless, we would be happy to welcome you again, if you decide to return to Tenerife in the future. Margarita Müller
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge UK

well equipped - ideally located

Posted May 20, 2016
Pros: Location, staff, size of rooms, cleanliness
Cons: leave as is, I would not change anything
Location: ideal central location close to all without being stuck in it, 5 mins to beach, the patch, veronicas, starco, a little further to HRC + safari center
Excellent central location, close enough to everything without being in the middle of it, as a regular visitor to the island I have stayed have numerous places, this was the 1st time in this hotel but best praise I can give is, it won't be the last, this was also the comment of other guests we met there. Staff are friendly and helpful, the place is spotless, top to bottom, maids were in every other day, rooms were well equipped and spacious, pool area was clean and well laid out. We got a great deal on this hotel which turned out to be an absolute bargain!
Comment from Hotel Management
Jul 20, 2016 by Coral Hotels, Hotel Management
Dear Dave, Thank you for your kind comments and above all for having been our guests. We are delighted to read that we have met your approval and expectations and that you have been totally happy staying with us. We have read with great pleasure that you plan to stay with us again in the future. Our team is looking forward to it. Meanwhile thank for this first visit to the PrimeComfort California. Margarita Müller
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted May 8, 2016
Arrived late and staff insisted we pay a deposit even though we'd booked and paid through Expedia. This was refunded the next day. Had to pay ten euros to hire a very basic hairdryer for three days which seemed a rip off. Also charged for the safe! But overall nice hotel in good location.
Comment from Hotel Management
Jul 20, 2016 by Coral Hotels, Hotel Management
Dear Dawn, Thank you for having been our guests. We apologise for the incident upon your arrival, which, as we appreciate, was however duly solved on the following day. Hair dryer and safe are available for rent. The rental price of 10 Euros is for one week. We regret these negative points for you but understand that beside of that you enjoyed your stay.. Thank you once again for this visit, and should you decide to stay with us again despite of all, it would be a great pleasure for all of us. Margarita Múller
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Great break on a budget

Posted Apr 10, 2016
Lovely hotel, worth every penny! Small kitchen in the apartment was great! Great view from the balcony! We are a couple in our 20s and most of the other guests where in there 60s or 70s but it didn't matter, it was nice and quiet. Close to restaurants and beach! Would recommend!
Comment from Hotel Management
Jul 20, 2016 by Coral Hotels, Hotel Management
Dear guest, Thank you very much for your review and for having been our guests. We are happy that we did meet your approval and that you felt comfortable with us. Yes, you are right,the location is excellent. Thank you for recommending to other travellers and of course we would be happy to welcome you again in the future. Meanwhile thank you for this first visit. Margarita Müller
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Excellent hotel close to Veronicas Strip

Posted Sep 20, 2015
The hotel rooms were exceptionally clean and decorated with modern furnishings. They had lovely fitted wardrobes with mirrored, full-length doors. The staff were helpful and friendly (without being over-bearing!), which was great! The hotel is a five minute walk from the beach and Veronicas strip (if you're interested in a night of heavy drinking and dancing). The only negative for myself and my travel companion was the fact the hotel was occupied mainly by couples, especially of the older generations (we are early 20s), but other than that, we couldn't fault it! Very happy.
4 out of 5
Recommended
for Couples
by A verified traveler

Good location.

Posted Jul 19, 2015
Pros: There was enough sun beds when we were there.
Cons: Could allow you a couple of internet connections for the price of one.
Location: Plenty round about.
No problems, staff very helpful and nice with it, clean and tidy. The Pool area was well looked after and good depth to swim and most people would be about to stand up in all of it.