Ratings based on 124 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Manchester
Great hotel to relaxPosted Apr 26, 2017
The hotel is great if you are looking for a relaxing holiday. My friend and I are in our 30s and we wanted to stay in somewhere nice and soak some sun. The guests at the hotel tend to be older so you can relax by the pool without having to deal with missbehaving crowds. It's 20 minutes from the town centre and has various restaurants nearby. The staff was brilliant, always very helpful and continuously making sure everywhere was tidy and clean. Unlike other hotels we weren't pestered with reception trying to upsell any tours or additional services. If we asked for anything, they would suggest different options on where to go and how to get there without spending too much money. I highly recommend it.
for Everyoneby A verified traveler
Upper heart of PuertoPosted Feb 23, 2017
Nice hotel with some decades on it's neck but still going strong. Great area close to Parque Taoro with beautiful views. No problems finding parking
Great hotel, all rooms with balcony, yummi buffetPosted Jan 5, 2017 on Hotels
Wonderful place for singles, too. You can enjoy outdoor hotel pools, jacuzzi, 4th floor nudes only terrace with jacuzzi and fantasticly refreshing cold pool for free, also tennis, gym, gym classes for extra pay of course. Beach with wild waves mostly and volcanic sand with restaurant and bar about 10 min walk. Sunbed 3 euro. I also recommend to rent a car, easy parking everywhere. Wonderful small town, Spanish feel, amusement park for kids, a lot of great Tapas and seafood places, cocktails, clubs also 10 minutes slow walk. Markets and supermarkets about 5 minutes walk. I'm back to explore more next year.
Posted Jan 1, 2017 on Hotels
by A verified traveler
Posted Dec 16, 2016 on Hotels
for Everyoneby A verified traveler from London
Great hotel, pleased with our stay.Posted Nov 2, 2016
Pros: Pleased with everything
Cons: Shower/bathroom facilities could be better
Location: Lovely location. Too far from the airport.
Very good. The room was comfortable and size was ideal. Restaurant service was good, plenty of food variety. Pool and the facilities were very good, clean environment. Room was generally clean. The only downside was that the shower head wasn't working properly & bathroom soap etc was not replaced/topped up until we vacated after 4 nights.
by A verified traveler from Downpatrick, N Ireland.
Puerto- a nice resort but could be friendlierPosted Sep 12, 2016 on Hotels
A PLEASANT ENOUGH HOTEL BUT A LITTLE BLAND AND SOULLESS. I have stayed there many times but they did not welcome me back or use my name.Some of the staff need to be told to smile more.Many hotels in Puerto treat guests as a number rather than a person,I have been visiting since 1978 and have stayed in most of the major hotels, I return because of the climate and the beauty of North Tenerife not because I am made to feel welcome.
by Maria del Pilar
Posted Apr 28, 2016 on Hotels
by A verified traveler
Good quality for the pricePosted Mar 29, 2016 on Hotels
Great hotel overall. Staff were very helpful. Room was quite large with a king bed, and very clean. Good pools but the meals and food were only average in our opinion (we booked half board). Overall, we would be happy to stay there again.
Posted Feb 5, 2016 on Hotels
We stayed here for 4 days, we were disappointed wifi was not in the room, we was also disappointed with the food. The dining room needs brightening up and modernising. The bed was not very comfortable either.