Featured Image Lobby Lounge Lobby Lounge Guestroom Guestroom Guestroom Living Area Living Area Living Area Living Area Living Area Living Area Living Area Terrace/Patio Terrace/Patio Terrace/Patio Terrace/Patio Bathroom Jetted Tub Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Infinity Pool Spa Treatment Room Treatment Room Massage Tennis Court Dining Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Hotel Bar Hotel Bar Hotel Bar Hotel Lounge Poolside Bar Hotel Interior Library Meeting Facility Property Grounds Beach Beach Courtyard Courtyard Outdoor Dining Outdoor Dining Outdoor Dining Outdoor Dining Outdoor Dining Terrace/Patio Gazebo Lake Exterior Exterior
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Room type

Deluxe Large Terrace with Whirlpool

Max Occupancy: 2 guests

Garden Villa Front Sea with private Pool

Max Occupancy: 2 guests

Deluxe Parcial Ocean View With Whirlpool

Max Occupancy: 2 guests

Deluxe Front Sea View with Whirlpool

Max Occupancy: 2 guests

Deluxe Room

Max Occupancy: 2 guests

Deluxe Room, Partial Ocean View

Max Occupancy: 2 guests

Get an overview of this hotelElegant adults-only beach hotel

Expedia Insiders' Select Winner 2015

Location

Offering direct access to the beach, this Alcala hotel is on the boardwalk, 0.1 mi (0.1 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Hotel Features

Catch some rays on RedLevel at Gran Meliá Palacio de Isora - Tenerife's private black sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.

Room Amenities

All 90 rooms feature comforts like premium bedding and pillow menus, while conveniences include sofa beds and coffee makers. Free WiFi and iPod docks are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

Unwind on the hotel's private black sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At RedLevel at Gran Meliá Palacio de Isora - Tenerife you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered on select days. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a beach bar. A computer station is located on site and high-speed wireless Internet access is complimentary. This luxury hotel also offers outdoor tennis courts, a 24-hour health club, and a spa tub. Onsite valet parking is complimentary.

RedLevel at Gran Meliá Palacio de Isora - Tenerife is a smoke-free property.

  • 24-hour front desk 
  • 24-hour health club 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Beach bar 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Free reception 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 14000 
  • Conference space size (meters) - 1301 
  • Designated smoking areas 
  • Direct access to private beach 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Indoor pool 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • Number of buildings/towers - 2 
  • Number of floors - 5 
  • Number of meeting rooms - 15 
  • Number of outdoor pools - 5 
  • Number of poolside bars - 2 
  • Number of restaurants - 5 
  • Outdoor tennis courts 3 
  • Pool cabanas (surcharge) 
  • Pool sun loungers 
  • Porter/bellhop 
  • Private beach nearby 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in lobby 
  • Tennis on site 
  • Terrace 
  • Total number of rooms - 90 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Wedding services 
  • Year Built 2008 
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Espresso maker 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Slippers 
  • Sofa bed 
  • Sofa bed size 
  • Turndown service 
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Where to Eat

The hotel offers a complimentary manager's reception on select days.

La Terrace - This poolside theme restaurant specializes in fondue and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Liquid Garden Restaurant - This poolside theme restaurant specializes in seafood and serves brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Duo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the hotel. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Pilates classes on site 
  • Playground on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Boat tours nearby 
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Spa Services

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Body scrubs 
  • Steam room in spa 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Couples treatment rooms 
  • Hydrotherapy treatments 
  • Manicures and pedicures 
  • Massages 
  • Outdoor treatment areas 
  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 12 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children under 18 years old are not allowed at this adults-only property. All guests 18 or older are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 102.00 per vehicle (one way)
  • Early check-in fee: EUR 50
  • Late check-out fee: EUR 50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • RedLevel at Gran Meliá Palacio de Isora - Tenerife is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.

RedLevel Water Ritual Offer

RedLevel Water Ritual Offer

Book a stay in any room type or rate plan any time for travel any time, and receive 1 Water Ritual voucher good toward hydro-massage pools, flotation tanks, saunas, Turkish baths, and chromotherapy.

1 voucher per person, per stay. Valid anytime, subject to availability. Voucher is received at check-in. Additional details available at check-in. Restrictions may apply.

Mandatory Christmas Eve Gala Dinner Offer

Book a stay in any rate category for travel including December 24, 2015 and receive the following:

  • Mandatory buffet gala dinner in Restaurant Pangea
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Mandatory New Year's Eve Gala Dinner Offer

Book a stay in any rate category for travel including December 31, 2015 and receive the following:

  • Mandatory buffet gala dinner in Restaurant Pangea
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

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