Ratings based on 377 Verified Reviews

4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Londres

Excellent hotel for ALL KINDS OF TRAVELLER

Posted Feb 25, 2017
Pros: Everything - bar the creaky gym equipment.
Cons: Gymnasium equipment - needs updating and expanding. The management NEEDS TO WAKEN UP ON THIS ONE.
Location: Very well located. Everything - old, cultural, new and modern - including great shopping, cafes, bars, restaurants AND buses is within 8 minutes' walk
Pleasant, relaxing and enjoyable as always. ..................................................................................................................................................................................................................................................................................................................................................
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic city centre hotel close to all amenities

Posted Feb 16, 2017
Friendly, helpful staff. Great location; walkable, close to shops, bars and restaurants
Comment from Hotel Management
Feb 22, 2017 by HOTEL SILKEN ATLÁNTIDA, Hotel Management
Dear Guest: Thank you very much for your comments! It is a pleasure to confirm that your stay with us has been according with your expectations. We hope to welcome you very soon. Best regards, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Nice hotel

Posted Feb 15, 2017
Friendly staff, central location with supermarket and shopping close to the hotel.
Comment from Hotel Management
Feb 22, 2017 by HOTEL SILKEN ATLÁNTIDA, Hotel Management
Dear Guest: Thank you very much for your comments! It is a pleasure to confirm that you have enjoyed your stay in our hotel. We will be pleased to welcome you in a near future again. Best regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Duns, Scottish Borders

Good location

Posted Jan 28, 2017
Pros: Close enough to walk to the resturants but there were plenty little cafes around for breakfast or a light snack.
Cons: Give the rooms a really good vacuum before check in.
Location: We walked all along the pier and back most days, this is not a resort to stay in if you want to relax at the beach as there isn't one.
The hotel was in a good location within walking distance of shops but some resturants could take 1/2 walking but may have been due to us going of season. The hotel staff were very pleasant and accommodating. The room was cleaned each day but could have done with a really good vacuum and it looked and felt dirty. When you got to sit on the bed after showering you're feet picked up a lot of the dirt on the carpet. Overall the rest of the room was clean and tidy.
Comment from Hotel Management
Feb 1, 2017 by HOTEL SILKEN ATLANTIDA, Hotel Management
Estimada Sheena: Thank you very much for your comments! Effectively, the hotel situation is a highly value feature. We hope to offer you our service in a near future. Thank you in advance. Best regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from edinburgh

Excellant

Posted Jan 25, 2017
Excellent hotel in great city location. 10 minute walk to city shops, close to bus station and football stadium. Staff English needs improved but fernando & naira from bar & Said from reception were great staff and very helpful, great assets to your company. Was locked out my room for 6 hours which was a let down
Comment from Hotel Management
Feb 18, 2017 by HOTEL SILKEN ATLANTIDA, Hotel Management
Dear Guest: Thank you very much for your comments! It is a pleasure to confirm that Said, Naira and Fernando have offer you a perfect service during your stay. We will be pleased to welcome you in a near future. Thank you in advance, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Excellent choice!

Posted Jan 22, 2017
Pros: Comfort, facilities & staff friendliness
Location: Short walk to old town & waterfront.
Stayed one night, the whole experience from the minute we arrived to when we left was fantastic. Staff very helpful and spoke fluent English, spacious clean quiet room too!
Comment from Hotel Management
Feb 1, 2017 by HOTEL SILKEN ATLÁNTIDA, Hotel Management
Dear Guest: It is a pleasure to confirm that you have enjoyed your stay in our hotel. It would be a pleasure to see you very soon. Best regards, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
Excellent Location within walking distance to shopping and city attractions. Hotel staff was very accommodating and the room was large and very comfortable. Would stay there again.
Comment from Hotel Management
Dec 12, 2016 by Guest Relations, Hotel Management
Dear Guest: We are pleased to know that you have enjoyed a great experience in our hotel. It is a pleasure to confirm that the location is positively valued by you, in fact, it is one of our main characteristics. Thank you very much for sharing your comments with other visitors. We look forward to welcoming you in a near future. Sincerely, Guest Relations
4 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Fantastic stay, great friendly staff, beds great, room very cold even with room stat turned way up used all the extra blankets , carpet in our room really was tired with a very big stain just outside bathroom door.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value for money

Posted Nov 16, 2016
Pros: A great location, only 5 minutes from the Bus & Tram interchange. All the staff were extremely knowledgeable, helpful and friendly. Although on the corner of two busy roads, no traffic noise penetrated to my room.
Cons: No In room coffee facilities. When you arrive or come back to your hotel room late at night, or rise early I personally enjoy a coffee.. This is the only negative comment.
Location: I went to watch Tenerife v Numancia football match, and for me ( My choice of why I picked the location ) the hotel is a quick 10 minutes walk away.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel centrally located.

Posted Nov 16, 2016
Helpful and friendly staff. Easy check-in and out. Buffet breakfast is good value for money. Location near to main bus terminal is a big plus. Sauna, jacuzzi, and terrace also very nice additions to stay. Room in good condition.