Ratings based on 188 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Familiesby A verified traveler from London
Beach is great. Restaurant Mirador is amazingPosted Jun 3, 2017
Pros: Very family friendly. Breakfast great - lots of variety. Also loved the following: Pool. Beach. Beachside restaurant. Mirador.
Cons: Service needs to be faster/better
Location: Siam park only 20 minutes away- great day out
disappointed with service...had to queue for ages to get lobby staff to change a room key that wasn't working just because there weren't enough lobby staff. Had to wait for over an hour for bar food despite being told it should only take 30 minutes. Repeatedly told staff that lift to room area was not working (as did other guests) and this only got fixed on the last day we were there.
for Everyoneby A verified traveler from UK
Paradise on Earth!Posted May 10, 2017
Stayed here 5 times now. They treat us both like Royalty and family. Can't wait for stay number 6 now! For us, perfect.
for Everyoneby A verified traveler from London
The sixth stay at The AbamaPosted May 8, 2017
Pros: Recognising a returning customer. Great rooms. Peaceful. Areas for families, areas for Adults Only
Cons: The service at night from restaurants to room / hotel. Also used to bring around pool, complimentary fruit drinks and water spray
Location: The location is wonderful. Isolated, peaceful. No need to go anywhere else.
This is the 6th time I have stayed at The Abama. They recognise me as a returning guest and very kindly upgrade me and my friends. I love the place. Its peaceful, relaxing, provides areas for Adults Only as well as a enormous family area and pool. Breakfast at El Mirador is one of my highlights. My wife says the Spa is excellent and the golf course is stunning. The restaurants provide a variety of different cuisines, all a bit pricey, but you are staying in a %Star resort. One thing I would say is the bill from MB, the 2 Michelin Star restaurant was nearly double what I was paying 5 years ago and a good 30% up on last year. Although the food is stunning, its not varied enough from last time, same tricks and surprises, and I would no longer say to a friend, you have to go. I think it is now just too pricey.
for Couplesby A verified traveler from Berkshire
Nice hotel with excellent staffPosted Mar 6, 2017
Pros: The hotel is beautiful, with many facilities. The staff are all excellent and very attentive. The hotel was also good at providing adults only areas.
Cons: There is not much that could be improved with this hotel. It is very well managed, clean and the staff are really excellent and a credit to the hotel.
Location: There is very little to do in the immediate area which means that most guests dine in the hotel.
We generally enjoyed our stay at the Ritz-Carlton in Abama. The hotel is very big and it does take a day or so to get acquainted with all the facilities. We stayed in a villa and required a buggy to get to and from reception. There is a nearby village but very little in the way of good restaurants. This means that you are pretty much required to eat and drink in the hotel which has a variety of restaurants, although they are quite expensive. The first few days were great with excellent service from all the staff. However, half way through our stay there were about 200 guests who arrived for an Indian wedding. The hotel caters for these weddings on a regular basis apparently and the ceremony lasts about 3 days. The reason I mention this is that parts of the hotel were not available to other guests as certain areas were reserved for the wedding party. The standard of service in the hotel also suffered. We feel that guests should we warned when booking that large weddings may be held and that certain amenities at the hotel will be closed and unavailable to them.
Faultless hotelPosted Mar 5, 2017 on Hotels
The Ritz-Carlton, Abama is an exceptional hotel with many bars and restaurants to choose from. All the staff are friendly and helpful and the service is impeccable.
for Everyoneby A verified traveler from london
Lovely complex with its own beachPosted Dec 28, 2016
Pros: Spa, beach, beds, ambiance
Location: Golf tennis swimming beach
This is my family's second stay at the hotel over the Christmas period. The rooms are very comfortable and the quality of the food at all the restaurants are a high standard. Sadly this is let down by a slow service everywhere other than the on site Michelin star restaurant which was fantastic but expensive. Children's facilities at the hotel are first class. As was the lovely spa, beds were super comfortable. ur stay was cut short by a sudden death in the family and the hotel staff couldn't have been nicer or more helpful to us. We will be back.
by A verified traveler
Posted Nov 20, 2016 on Hotels
for Everyoneby A verified traveler from london
Nice hotel food disappointingPosted Sep 11, 2016
For a Ritz Carlton and value for money hotel is beautiful, but food a real let down and over priced
for Everyoneby A verified traveler
Excellent hotel with superb amenitiesPosted Aug 28, 2016
We love staying at Ritz-Carlton hotels and this one did not let us down. As a couple we frequented the adult only pool which was refreshing! Excellent buffet breakfast, huge room, good coffee, fabulous spa, decent gym and huge grounds. We rented a car for our trip which is definitely recommend.
Posted Jul 17, 2016 on Hotels