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Reviews of Senlac Guesthouse

3 out of 5
Senlac Guesthouse
47 Cambridge Gardens, Hastings, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 95 out of 200 reviews" "
Rating 8 - Good. 64 out of 200 reviews" "
Rating 6 - Okay. 25 out of 200 reviews" "
Rating 4 - Poor. 7 out of 200 reviews" "
Rating 2 - Terrible. 9 out of 200 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saivarun kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay felt so relax near to beach.. Highly recommend..
Stayed 2 nights in Sep 2023

4/10 Poor

Deirdre

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
This property is not as advertised. Parking at multi story carpark nearby was £30.00, an unexpected additional cost. Karaoke entertainment is advertised and does not take place. No housekeeping as in made beds etc and we had to ask to clean towels.
Stayed 2 nights in Jul 2023

10/10 Excellent

MRS K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab-tastic
Lovley stay Clean and tidy Room had a mini fridge Alarm/radio Fan Bedside lamps Tea/coffee/kettle Bedside tables, dressing table, wardrobe and en-suite Everything you need
Stayed 4 nights in Jun 2023

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was such an excellent stay, excellent staff. Great location - short walk to beach/everything, clean, safe, affordable. Would definitely stay again if I ever visit again. Highly recommended!
Stayed 2 nights in Jun 2023

10/10 Excellent

umut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So kind staff
Stayed 1 night in Jun 2023

10/10 Excellent

Rita

Stayed 1 night in May 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a comfortable base in Hastings for 4 days
Stayed 3 nights in May 2023

10/10 Excellent

Lewis

Stayed 1 night in Apr 2023

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Debs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Lovely room with a separate, private bathroom. There is a sink, fridge and kettle in the room which is handy. Location is a very short walk from the station and it only took 10/15 minutes to walk to the Old Town. I also want to mention the proprietor / manager is very friendly and helpful.Would definitely recommend.
Stayed 1 night in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quiet B&B, though on a road which at the weekend can get loud, depending on amount of drunken idiots in the area. But really, mostly quiet. Would help if the windows were double glazed - it would keep both the noise and the cold out. As it were, we went in November and whilst it was mild outside, the heating in the room only worked for a few hours and then for some reason didn't. It wasn't cold enough in the room to bring this up with staff so I've no idea why this happened. Otherwise, the staff was lovely, the room (and the bathroom) was good-size, clean and up-to-date, with a mini fridge and a large TV, a radio and a kettle with all the paraphrenalia to make your own tea/coffee. Just know, if you're looking to come with a big suitcase, good luck lugging it up the tiny stairs. It's very tight and you will struggle. Last but not least, parking can be found on the street, though is only allowed between 6pm and 8am Mo-Sa (at the time of writing) so if you're looking to leave your car somewhere outside these times, there's a car park at the top of the street which costs around £8 for 24hrs (though it gets locked after 11pm) so not too bad. Had a lovely weekend stay though so thanks to the staff :)
Stayed 2 nights in Nov 2022

10/10 Excellent

Helen

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Cheap, if not fussy.
Advertised with free parking.. this was street parking if you could find a space which then became no parking at 08:00 in the morning. Alternatively could park in multi storey park 5 mins away but this was locked throughout the night so no access should it be required. No breakfast facility - due to Covid(?) - available but could use cafe ‘round the corner, even though board at front of guest house stated breakfast available. Unfortunately, this did not open until 08:00 by which time you had to have driven away due to parking restrictions or risk a fine.
Stayed 1 night in Jul 2022

6/10 Okay

Allan

Stayed 1 night in Jul 2022

6/10 Okay

Adenike

Business traveler
I don't know why the hotel is including free parking when there is NO PARKING. Remove that on your advert.
Stayed 2 nights in Apr 2022

10/10 Excellent

Leslie

Stayed 1 night in Feb 2022

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Sandrine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very goid stay
Stayed 1 night in Oct 2021

8/10 Good

Mr D A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, bright and central
A clean bright room in a central location. The receptionist showed real thoughtfulness in contacting us immediately about some glasses we had left behind
Stayed 2 nights in Oct 2021

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!
Stayed 1 night in Sep 2021

10/10 Excellent

Miss

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service many thanks
Stayed 1 night in Aug 2021

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Barbara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't recommend - there are better places
Nobody answered the door when we tried checking in, eventually someone appeared. The room looked fine initially but some of the blinds were missing slats so there was reduced privacy and tonnes of light streaming in early morning. There were ants in the room and nobody was around to talk to regarding this. We only stayed for one night and didn't want to waste time hanging around for someone to turn up. The bathroom door was stuff and the sink was tiny - like too small to even wash your hands properly. The room was unbearably hot and stuffy despite the windows being open (and it wasn't particularly hot weather wise). Self check out - so nobody to talk to about the blinds or the ants - contacted hotels.com regarding these issues and apparently they contacted the hotel who refused to do anything about it - if you have to stay here its not the end of the world but far from ideal - they also weren't wearing masks and it didn't feel very covid secure/extra precautions weren't taken. There are better places to stay for better value in Hastings
Stayed 1 night in Jul 2021

10/10 Excellent

ROBERT M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
Great hotel, would definitely stay again if in the area
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The manageress was rude and vexatious. She seemed to think it was our responsibility to clean the bathroom - which was around 2m x 0.5m and was shared with three other guests. Don't go there !
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At first sight the property seemed OK. We expected to share a bathroom with other guests, but not five of them. The bathroom was around 1.5m x 0.5m and contained a standard toilet, a very small sink and a small shower. Having used the shower when we arrived we walked around the town. On our return we were accosted by the manageress, who publicly and loudly berated us for leave the bathroom in an unreasonable condition (though we had not). The manageress pursued us up the stairs and continued to berate us. After spending most of the nigh laying awake because of the bloody seagulls we both showered and we went out to find breakfast, since, despite it being advertised on the outside of the building (see the photo adjacent to this message) was not provided. When we returned in the early afternoon we were again berated by the manageress, who chased us up the stairs to our bedroom door - the 'conversation' was undoubtedly audible to any other guests who were in the building. Again, it was the state of the bathroom that was at issue. We packed and left. Frankly, the manageress has no customer service skills and barely speaks English, I've not received a refund for the unused part of our holiday and have been incorrectly billed for a key which I left in the room. I strongly advise others to find alternative accommodation.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general everything was good. The staff we helpful enough but not over bearing. I would use this guesthouse again if required.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite taste and nothing was too much for the managers of the place. Really looking forward to come back.
Stayed 1 night in May 2021

8/10 Good

Rachel, hertfordshire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were initially put off when we pulled up to the property due to it being covered in scaffolding. Upon arrival (just after 9pm) we qere waenky welcomed, shown to our room and asked if we needed anything else and the lady also supplied us with plates and cutlery as we mentioned we may order take out. Room was a good aize for 2 people and nicely presented, only downside was the draft could be felt through the window's although im assuming this is down to old buildings but could pose an issue when it turns bitterly cold. Bathroom although very small had all you needed and very clean, shower was lovely and powerful as well which makes a nice change. Tv was great for us as being Sept and the current climatic we are in we spent later in the evenings using it and having all the apps was an awesome bonus. Bedding was lovely, soft and clean and relatively comfy (i struggle with mattresses anyway so my opinion wouldnt be a fair one but my friend made no negative comments towards it). Senlac is about 5 mins walk down the hill to town where you will find an array of high street shops, further up is the seafront and George Street which if you have been to Brighton, is a bit like the lanes, just smaller, plenty of variety and places to eat. Travel in and around Hastings is easy via foot or bus very frequent service.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

We were initially put off when we pulled up to the property due to it being covered in scaffolding. Upon arrival (just after 9pm) we qere waenky welcomed, shown to our room and asked if we needed anything else and the lady also supplied us with plates and cutlery as we mentioned we may order take out. Room was a good aize for 2 people and nicely presented
Stayed 2 nights in Sep 2020

10/10 Excellent

Paul, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room, ideal central location. Lovely friendly staff, will definitely stay again. Perfect if arriving by train, only down side it is not free parking included as suggested when booked. Had a very nice break
Stayed 3 nights in Sep 2020

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would come back
Very nice, cosy, comfortable and clean rooms. Great location, 2 minutes walk from the town centre, 5 minutes to the beach. Would definitely recommend
Stayed 2 nights in Aug 2020

10/10 Excellent

Kelly, Gillingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and very comfortable. Would definitely return
Stayed 1 night in Aug 2020

10/10 Excellent

Natalie, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in lovely room, great central location.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Terrible property . Noisy and rude owners. Would never stay here again
Stayed 2 nights in Aug 2019

10/10 Excellent

M M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hastings..
Everything was great, very wuite, very clean and enough space for us family of 3.
Stayed 1 night in May 2020

10/10 Excellent

clemens

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Cathal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
The staff was super nice and informative. The room was super clean as well. Value for money!!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Lolita, Birmingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the train station. Basic room, however exceeded our expectation, clean room, tea and coffee facilities and had a very good night sleep. We arrived quite late and staff was very accommodating. Will definitely recommend and will stay there again.
Stayed 1 night in Jun 2019

10/10 Excellent

Tat Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Inside is clean and updated. I showed up before expected time and no one answers the door.
Stayed 1 night in Apr 2019