Ratings based on 181 Verified Reviews

4.3 out of 5
75% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Great place to stay

Posted Jan 11, 2018
Wonderful hotel, i had a great experience defanaly recommended A+ hotel
Comment from Hotel Management
Jan 16, 2018 by Hector Flores, Hotel Management
Dear Guest, Thank you for taking the time to evaluate our performance, it is very important for us your satisfaction and your feedback. Ones again thank you, hoping we can serve you again, and make you feel like home. Best Regards
5 out of 5
by RAFAEL C. from ANHEIM,CA.

great place to stay

Posted Aug 20, 2017 on Hotels
love it
3 out of 5
by Jonathan

This traveler left a rating score only Posted Aug 2, 2017 on Hotels
5 out of 5
by Vicky

Great stay!

Posted Jul 26, 2017 on Hotels
I had a great stay accompanied but my family. They had great customer service and were very friendly. Hotel was quiet, well kept, and very clean. It was next to the mall, with lost of places to eat and shop. Couldn't have asked for anything more.
3 out of 5
by A verified traveler

Charged for 2 breakfasts instead of one.

Posted Jul 13, 2017
Everything was great as far as friendly staff and room. Being charged for 2 breakfasts I did not eat is not ok with me tho. That is the only reason for the lower ratings. Even with the manager contacting me I was not refunded the error.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted Jun 1, 2017
Very nice, helpful and hospitable staff. Very nice hotel.
3 out of 5
by james

Good hotel but need take care of detauls

Posted May 1, 2017 on Hotels
One of the bath towels smelled horrible. It had a rancid smell. Other ones were good
4 out of 5
Recommended
for Everyone
by A verified traveler from V

Posted Apr 21, 2017
Close to the mall but quite far away from the city center and activities. Quite a distance to travel (but cheap by taxi) to sightsee or doing anything cultural. Restaurant was fair - quite expensive for the quality of food and portion size - particularly in Tepic where there are so many wonderful restaurant options. Clean and safe hotel.
5 out of 5
by Donald

Highly Recommended!

Posted Apr 16, 2017 on Hotels
And excellent hotel in an excellent location.
5 out of 5
by James

This traveler left a rating score only Posted Apr 13, 2017 on Hotels