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Reviews of Evergreen

Evergreen
Via Milazzo 23, Rome, RM

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonia

Stayed 2 nights in Sep 2022
Response from laura on Sep 7, 2022
grazie

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura, the host and her partner were wonderful! Very nice space, sheets and shower always clean. The location is perfect! Just two blocks away from Roma Termini. Wonderful service! 10/10!!
Stayed 3 nights in Jun 2022
Response from laura on Jun 26, 2022
grazie

6/10 Okay

Bharad

Liked: Cleanliness, staff & service
The property is in a very good location and affordable. You get what you pay for so it’s not very luxurious it’s good if you are going to go to the room just for sleeping. Train station is only 5 mins walk and breakfast is just one coffee/juice and one croissant/donut. I checked in at around 12.15 in the midnight, my flight arrived late and I contacted the hosts and they responded immediately and though initially said they cannot wait, once I told them that I have two kids with me and my family is tired after a long flight journey he agreed to stay back to check us in. But he did charge us 40 euro just to wait until 12.15am ... he was indeed helpful but it came with an extra price. Initially I dint like it but people in entire Rome were trying to cheat and extract money so I guess that’s the norm of the city so that’s that. The other staff were very helpful they let me keep the luggage extra few hours without charging me so it’s ok overall it compensated .
Stayed 3 nights in Dec 2019
Response from fabrizio on Jan 7, 2020
Thanks for your contribution, I would like to remind you that checkin is before 9 PM, and for a fee as written on the booking policy, it is before 11 PM. We met her despite her arriving at 1 AM with a small contribution to give to the person who kindly waited for you.

6/10 Okay

Verified traveler

Traveled with partner
I never set foot in this so called hotel as I was sent to another hotel called Hotel Planet.
Stayed 4 nights in Sep 2019

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Love that it’s close to train station really easy to locate. WiFi went in And our but worked.
Stayed 5 nights in Jul 2019
Response from Erika on Jul 17, 2019
Grazie

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from SPERANZA on May 9, 2019
PROVVEDEREMO A MIGLIORARE

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the staff was kind and the location was right down 2 blocks to the train and metro station. We weren't expecting 2 bunk beds, but rather a double and 1 set of bunks, so that threw us off a little, however, and my husband would have been happier if there were a coffee pot in the room. Would stay there again, though perhaps in a different room.
Stayed 3 nights in Mar 2019
Response from speranza on Mar 28, 2019
grazie, sara nostra premura prendere in considerazione tutto quanto scritto.

10/10 Excellent

antonino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto pulita e personale disponibilissimo. Struttura consigliata!
Stayed 1 night in Jun 2022
Response from laura on Jun 29, 2022
Grazie

10/10 Excellent

Luma n b

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito limpo, faço apenas sugestão quanto ao ar condicionado, pois estava muito quente e não nos deixaram ligar durante a noite.
Stayed 1 night in May 2022
Response from laura on Jun 26, 2022
grazie ora è possibile accenderela.

10/10 Excellent

Jelle de

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist ein praktisch feines (kleines) Zimmer, ein Wasserkocher und ein Minikühlschrank ist dabei, die Lage (beim Hauptbahnhof) ist großartig. Es war alles sauber.
Stayed 7 nights in Sep 2021
Response from Laura on Oct 3, 2021
Grazie

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien, excellente location d'Evergreen, bonne service, bonne, chambre propre, tranquille.
Stayed 4 nights in Jul 2020
Response from laura on Jul 21, 2020
Grazie

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto!
Stayed 4 nights in Nov 2019
Response from erika staff evergreen on Nov 21, 2019
grazie per averci scelto :)

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje familiar 100%
Muy buena experiencia,
Stayed 2 nights in Oct 2019
Response from erika staff on Oct 29, 2019
grazie mille per aver soggiornato da noi :) staff evergreen

8/10 Good

Annette Boeskov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Aurora on Jul 24, 2019
Thank you

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, großes, sauberes Zimmer mit Klimaanlage. Sehr nah am Hauptbahnhof von Rom, was sehr vorteilhaft ist. Zwar liegt die Unterkunft im dritten Stock, doch es gibt einen Aufzug, welcher aber nur Zwischenstockwerke befährt. Kommunikation mit der Rezeption war möglich, konnten einigermaßen Englisch. Frühstück hab es in einem Kaffee um die Ecke, doch es bestand nur aus einem Croissant und einem Kaffe, Tee oder Saft, was sehr wenig ist. Dies aber das einzige was es an dieser Unterkunft auszusetzen gab.
Stayed 1 night in Jul 2019
Response from Aurora on Jul 17, 2019
Grazie

2/10 Terrible

ANTONIOPERCOCO, TERRACINA

Business traveler
Disliked: Staff & service
Nonostante mi fossi accordato telefonicamente con la reception che sarei arrivato dopo le ore 22:00 per via degli orari del treno che hanno subito dei forti ritardi, giunto a Roma li ho chiamati alle 21:45 ed avevano staccato tutte le linee telefoniche. Recatomi in struttura ho trovato tutto chiuso . Sono stato costretto a pagare un'altra camera in un'altra struttura alberghiera nelle vicinanze. Ho chiesto il rimborso , sostengono che non mi dovuto poiché da regolamento interno accettano i clienti fino alle ore 21:00. Vi sembra serietà ???
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück, nettes Personal, Zimmer in gutem Zustand! Gebühr für late check in 20-50€ ungut - eine Schlüsselbox mit Code wäre besser!
Stayed 1 night in May 2019
Response from Hope on May 26, 2019
hallo, Wir bedanken uns für die Abstimmung, wir werden Ihre Anfrage prüfen. Danke an den nächsten

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Arrivato in hotel non c’era una reception. Lalbergo si trova al terzo piano e, per arrivarci, occorre suonare il campanello. Nessuno apriva. Ho aspettato 40 minuti poi fortunatamente alcuni ospiti sono usciti dal portone principale e sono riuscito a salire. Sulla porta c’era un numero fisso a cui non rispondeva nessuno e un cellulare sempre occupato. Dopo 15 min sono stato richiamato. Ho atteso altri 10 minuti e un signore affabile è venuto a fare il mio check in. Mi sono trattenuto
Stayed 2 nights in May 2019
Response from Speranza on May 19, 2019
Ci può dire come si chiama e quando ha soggiornato preso la nostra strutta?

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor calidad precio.
La verdad es que nos han tratado muy bien, la hora maxima del check-in era las 23:00, por culpa de Ryanair, llegamos con más de 3 horas de retraso. Llegamos sobre las 3:00 al hotel y aún así nos cogieron, pagando una penalización pero nos cogieron, otros compañeros del avión, durmieron en el aeropuerto o tuvieron que pagar otro hotel. Eso fue lo mejor que hicieron por nosotros. El resto, en general muy bien, el hotel estaba a menos de 5 minutos de la Estación Termini, las recepcionistas bastante majas, una de ella habla español y poco más, en resumen, si volviera a Roma, volvería a este hotel sin duda alguna.
Stayed 6 nights in Apr 2019
Response from aurora on Apr 27, 2019
grazie

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Molto comodo per chi arriva da fuori Roma
Stayed 1 night in Feb 2019
Response from Stefania on Feb 8, 2019
Grazie,

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインを15時にしに行ったら、呼び鈴ならしても誰もでず、本当にここなのか、すごく焦った。結局、そのホテルに泊まっていた別の外国人がでてきてくれ、ホテルの人に連絡してくれ、よそからホテルの人が到着。ちゃんとホテルの人は常にホテルにいて欲しかった。
Stayed 1 night in Dec 2018
Response from VANESSA on Jan 6, 2019
OK, GRAZIE

4/10 Poor

Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Je suis arrivé à 20h du soir et c’étais prévu et l’hotel m’a confirmé. Donc arrivé il y’avait personne pour m’ouvrir ef faire le check in Un demi heure que j’essaye de telephoner, sans reponse. Une voisisne m’a dit que le check in se fait dans un autre hotel à 200 m. Le Petit déjeuner est un café + croissant La toilette etait en dehors de ma chambre et l’eau qui coule en dessous de la porte dans le corridor!!! On ne change pas des serviettes Le climatusateur ne fonctionnait pas !!
Stayed 4 nights in Dec 2018
Response from aurora on Dec 25, 2018
Cher client, dites la vérité et réservez la prochaine fois dans un hôtel 5 étoiles au lieu de payer 16,78 EUR.

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近でスタッフの愛想もよく快適に過ごせました。 チェックインが違うホテルなのがわかりにくかったです。
Stayed 1 night in Oct 2018
Response from laura on Dec 1, 2018
grazie