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Reviews of Hotel Contilia

3 out of 5
Hotel Contilia
Via Principe Amedeo 81, Rome, RM

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 1000 reviews" "
Rating 8 - Good. 392 out of 1000 reviews" "
Rating 6 - Okay. 248 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ana, Miami

Disliked: Amenities
Close to metro station and Toma Termini. Clean and basic.
Stayed 4 nights in Apr 2024

2/10 Terrible

Robert

Disliked: Staff & service, amenities
Do not stay here! I stayed only one night but was charged for 3 nights. Refused to refund Extremely bad experience. Very small room with poor quality towels. Very bad quality breakfast. .
Stayed 2 nights in Apr 2024

2/10 Terrible

Robert

Disliked: Staff & service
Do not stay here! I stayed one night and they charged me for three nights. Refused to refund the overcharge. Extremely dishonest management.
Stayed 1 night in Apr 2024

8/10 Good

Saugata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabio and Dey (at the front desk) were fantastic. The property is well located, less than 5 minutes walk from Temini station. Breakfast was good but expected more protein like eggs, sausages etc. Overall better than what qw expected after reading few negative comments. I recommend this property.
Stayed 4 nights in Mar 2024

8/10 Good

ALI

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

2/10 Terrible

stephen

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

sunita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Convenient location. Next to railway station. Lots of good joints in the neighborhood.
Stayed 1 night in Nov 2023

2/10 Terrible

Lemma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay, clean, quiet and convenient to Termini train station. Staff was friendly and helpful. Highly recommend!
Stayed 2 nights in Sep 2023

4/10 Poor

Johnny

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The breakfast was good and the location.
Stayed 3 nights in Oct 2023

2/10 Terrible

Antonette

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do NOT recommend stating here! The hotel wants to upcharge you for every little thing. They offered to check us in early for a fee. They charged more in euros for the hotel tax than what they stated per day. The beds are awful. It was like sleeping on a box spring. I asked for a mattress pad and they laughed and said they would take care of it but did not. I asked again the next day with no results. On the 3rd day I asked for a couple of extra blankets and they wanted to charge me for them. There is black mold on the walls in the bathroom. The AC doesn't work 3 quarters of the time. The furniture in the lobby looks like it should be in the dumpster.
Stayed 7 nights in Oct 2023

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service
Absolutely adored the location. It was close to everything that we needed over the days that we were there. Loved having the coffee in the morning, but there's no coffee in the rooms, rooms are smaller than US size which should be expected. The showers and bathrooms were much smaller than expected, but that should also be expected when leaving the US. They were very clean, courteous and multiple people on property spoke English which helped. There is an elevator on site which helped a lot, but it only holds three people MAX. The elevator is very slow but reliable. While they do provide breakfast everyday, if you're used to US or variety, you will be disappointed in the pastries and pastries they serve for breakfast.
Stayed 5 nights in Oct 2023

4/10 Poor

Jane

Stayed 2 nights in Sep 2023

4/10 Poor

Sharon

Disliked: Amenities, property conditions & facilities
Lack of a standard shower. No ice!! Lack of modern air conditioning . Poor breakfast choices.
Stayed 1 night in Oct 2023

4/10 Poor

Sharaya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Dimitra, Mount Kisco

Traveled with family
Disliked: Amenities, property conditions & facilities
This room cost $415 a night the room was small, old furniture, the beds sink in middle, the bathroom shower was 2x2 feet, shower head you had to hold to take a shower, AC was hardly working and the key to the room you had to hand in ever time you left. No worth the money.
Stayed 7 nights in Sep 2023

8/10 Good

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful
Stayed 7 nights in Sep 2023

2/10 Terrible

Alexandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon did not work, it was cooler outside than it was in the room. Multiple bugs in the room. Unsafe area but convenient for the termini
Stayed 5 nights in Sep 2023

8/10 Good

Yoshimi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

El

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Hope

Traveled with family
Liked: Cleanliness, staff & service
The hotel was a 5 minute walk to Termini station so a lot of shops and restaurants around. The room size was adequate. It contained a mini fridge, safe and a closet. The staff was very friendly. The one thing that really turned me off was the hotel uses a key and there is a 'trick' to opening the door. The housekeeper tried to explain (no English, just signs), then she got the maintenance guy who tried explaining (no english, just signs). Never got it, thank God my son was with me or else I would never have gotten into the room. I don't think I should be figuring out how to open a door. Really annoyed me. Otherwise, everything was fine.
Stayed 6 nights in Sep 2023

4/10 Poor

Jeffery

Traveled with partner
Bad a/c and guest noise was terrible
Stayed 3 nights in Sep 2023

8/10 Good

christopher

Liked: Staff & service, property conditions & facilities
very good and price appropriate
Stayed 3 nights in Sep 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice stay
Good choice for the night. Close to the terminus and good restaurants nearby
Stayed 1 night in Sep 2023

4/10 Poor

Sevinj

Stayed 3 nights in Sep 2023

10/10 Excellent

Diana

Stayed 1 night in Sep 2023

8/10 Good

Konstantinos

Traveled with family
Liked: Cleanliness, staff & service
Decent and close to train station. Horrible AC
The hotel is in a convenient location close to the train station. Breakfast included was a basic European breakfast. Air conditioning was horrible. They crammed 4 adults into a tiny room. when we complained about the AC, they moved us into another bigger room, although the bigger space was appreciated the air condition functioned the same. Average hotel that is overpriced.
Stayed 3 nights in Aug 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & helpful staff. Small rooms but air conditioned & clean. Great breakfast. Excellent restaurant options close by. Very close to Termimi Station (exit to the left of the station). Very close to beautiful Basilica Santa Maria Magiore.
Stayed 3 nights in Jul 2023

8/10 Good

Joram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility. Barbara who I think is the caretaker of this bed and breakfast is super nice, very accommodating and very helpful.
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room needed maintenance
The gentleman that checked us in was very friendly and kind. Then we went to our room. We never were able to get the air conditioner to cool the room down. It was on the hot side the entire night. The floor was dirty. Dust bunnies around the furniture. The sink was leaking from the drain causing water to leak on the floor. The shower and curtain was moldy. The shower curtain didn't stretch across the entire length of the stall. There was tape on the bathroom door frame since it was broken. The curtains didn't shut right. The towels had holes, were tattered and stained. The walls were dirty. On the way out I told the staff about the issues with the room. They were apologetic, but that was it.
Stayed 1 night in Jul 2023

2/10 Terrible

CARLOS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Leslibeth

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stay at this hotel recently and it was OK. The staff was very nice and super accommodating to late night arrivals. This is indeed a 3-star hotel. The hotel is in good spot, very close to the train station but the location is kind of dirty. The hotel is kind of dated and definitely due for some renovations. Overall, it’s not a bad place to stay for a night or two but nothing more than that. Definitely get what you pay for.

6/10 Okay

Nakul

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Unfortunately, on the first day, the door in the bathroom had come off and happen to fell on my wife. Sink wouldn’t drain the water fully. In hot and humid weather, air conditioning was the slowest. I think it has the potential to make a great hotel, they just need to pay more attention towards the room and be more welcoming of the guests.
Stayed 3 nights in Jul 2023

8/10 Good

Maria

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Este es un lugar perfecto para hospedarse, el trato muy amable en recepción, buen desayuno incluido y muy céntrico para visitar todo el centro de Roma.El problema con el hotel es la limpieza, las sabanas no las cambiaron en los 6 días de estancia y la habitación solamente se recogió pero nunca se limpió. Si arreglan este problema seguro que volveremos.
Stayed 6 nights in Jul 2023

10/10 Excellent

Kuanchao

Traveled with family
Liked: Cleanliness
Enjoyed the stay in Rome
Stayed 3 nights in Jul 2023

2/10 Terrible

YELENA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was very dirty and old. The area was very unsafe and scary.
Stayed 4 nights in Jun 2023

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service
The single room was as small as a cupboard. After 1/2 hour negotiating, the manager gave me another room. But not a good start of a 4 days holidays
Stayed 4 nights in Jun 2023

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service
I liked the kind,friendly accommodating staff. The hotel is centrally located and kept clean thanks to the busy, hardworking staff. I didn't like the small shower with inadequate curtain. I didn't like that the tiny soaps and body washes provided were not replenished during my 4-night stay.' The air conditioning unit in my room was inefficient and rattled and thumped, making sleep difficult.
Stayed 5 nights in Jun 2023

10/10 Excellent

Isaac

Liked: Property conditions & facilities
Convenient location, quiet room and good breakfast, friendly staff
Stayed 1 night in Jun 2023

8/10 Good

Theo

Liked: Cleanliness, staff & service
I felt strong armed into upgrading my room, for which I had to pay in cash.
Stayed 7 nights in May 2023

4/10 Poor

Subbiah, Robbinsville

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Like - Location - three minute walk from the station Didn't Like - Mattress - Very uncomfortable - Picture in Expedia is not the reality - very different - Very Old building - only one escalator, only two can travel at a time - Only one key per room. physical key - not a card - You need to return the key at the reception everytime you step out
Stayed 2 nights in May 2023

6/10 Okay

William

Stayed 3 nights in May 2023

2/10 Terrible

Lori

Traveled with family
Disliked: Staff & service
Worst experience ever!
Hotel Contilia in Rome, Italy was the worst hotel experience I have ever had. The front desk manager was extremely rude and hostile. I made reservations through hotels.com back in March for two nights, May 11-13. I received a confirmation email at the time of booking and again the day prior to arrival. When we arrived on the 11th I was told my reservation had been cancelled. No explanation. They did, however, have some rooms available at a much higher price. They refused to honor the prices on my booking confirmation. Then they said we had to pay in cash. We were sent to look for an ATM. On the way back to the hotel we found another hotel that had availability at a much better price. When we told Hotel Contilia that we were going to stay elsewhere they refused to give us back our passports and threatened to call the police. I was afraid we would not be able to explain our side of the story to the police because we do not speak Italian. I felt like we were being held hostage. It was a horrible experience. We paid 50% more for two rooms than the price I was given at booking for three rooms. Total scam. Stay clear of this hotel.
Stayed 2 nights in May 2023
Response from contilia on May 15, 2023
Dear customer,I inform you that your reservation has been canceled because a check was made on your credit card which gave a negative result, a message was sent to you but with no result of updating the card on your part, the system automatically cancels the rooms, and puts them back on sale and adjusts the prices based on the new availability and new rates of the moment. When you arrived you decided to take the rooms and gave the documents and checked in, but only after you wanted to leave, which is not possible after you took the rooms and they were blocked for you, we checked and the payment of the rooms and of the tourist tax, everything was paid by credit card.Best regardsHotel Contilia

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy little hotel, staff was great, felt comfortable there. Close to train station and some local attractions.
Stayed 2 nights in Apr 2023

4/10 Poor

Nagendba

Disliked: Staff & service, property conditions & facilities
We stayed two nights location-wise good. However, the room was too small; there wasn't a proper duvet, Bath /face towel provided. The bathroom/toilet door was unable to open fully. A TV on the dressing table doesn't make sense. Therefore, I would rate it two stars compared with the price.
Stayed 2 nights in Apr 2023

10/10 Excellent

Srijana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean, very conveniently located, less than five minutes walk from the Termini station, close to good dining options.
Stayed 4 nights in Mar 2023

10/10 Excellent

juliana

Stayed 3 nights in Apr 2023