Ratings based on 846 Verified Reviews

4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2017
Good location for sightseeing. .cheap eating places in same street.
3 out of 5
by A verified traveler

A bit run down...

Posted Jul 29, 2017
The Hotel Diana is pretty run down, and the rooms are very hot. I think that it is unusual to have air conditioning in these hotels, so maybe that is not a fair complaint, but it is hot. The staff was not particularly welcoming or friendly either. We had two rooms, both were adequate, but again, rooms need updating. Location was good, close to the Coloseum and Roman Forum.
Comment from Hotel Management
Aug 1, 2017 by Hotel Diana Roof Garden, Hotel Management
Dear Client, actually we had experience in Rome an unusual warm that was hard to afford, even with air conditioning put on its maximum. Thanks for your comprehension. Kindest Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Roma Termini.

Posted Jul 12, 2017
Pros: Very quiet, nice roof garden bar and dining area.
Hotel Diana is a very comfortable, quiet hotel in a good location close to the underground and main train station.
Comment from Hotel Management
Jul 28, 2017 by Hotel Diana Roof Garden, Hotel Management
Thank you very much for your nice feedback. Kindest Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Rome experience

Posted Jul 4, 2017
Cons: The only thing that could be improved on is the elevators as there was only one that went to the lobby and it was not clearly marked
Location: Location was good & close to hop-on-hop-off bus
The older hotel was very nice, clean with an awesome upstairs garden for breakfast lunch dinner & cocktails The food was excellent quality and the staff were very pleasant efficient & helpful The buffet breakfast was also of excellent quality with a variety of tasty breakfast items They gave us an early check-in which really helped as we only had one day to see all the sights in Rome We would definitely stay there again! Excellent!
Comment from Hotel Management
Jul 28, 2017 by Hotel Diana Roof Garden, Hotel Management
Thank you very much, we will wait for you to come back! Kindest Regards
3 out of 5
by A verified traveler

Close to train station

Posted Jun 5, 2017
Pros: Location
Location: The location was in easy walking distance to the train station, which was the reason for our stay.
Overall, I guess I shouldn't have expected much more than what we got. The main point was to stay near the train station to catch an early train to the airport, and it did its job. The location was great for us, but we didn't spend much time in the surrounding area. The room we had was in the corner and was very small, not leaving much room to walk around with two large suitcases. When we walked in, the air conditioning was broken and it smelled of smoke. They did send someone up to work on the A/C within a few minutes after calling down They were able to get it going, so that was nice. The room also indicated 1 double bed. It was actually two separate twin beds, with separate sheets, pushed together. We could have requested a different room, but at the end of the trip we were simply looking for a place to sleep. At the end of the day, if you're looking for a place to lay your head and don't intend on spending much time at the hotel or in your room, it's an acceptable option.
Comment from Hotel Management
Jun 16, 2017 by Hotel Diana Roof Garden, Hotel Management
Thanks for your review. Best Regards
3 out of 5
by A verified traveler

Accessible hotel

Posted May 20, 2017
The hotel was ok .room was to small for a wheel chair user access via ramp was dangerous overall a bit expensive for what it was
Comment from Hotel Management
May 22, 2017 by Hotel Diana Roof Garden, Hotel Management
Thanks for your review, your suggestions will be srongly considered. Kindest Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Excelent hotel

Posted May 6, 2017
The hotel decoration reminds me France during Luis XIV or Luis XV, the breakfast is the best experience I had in hotels in Europe, the staff really professional and attentative, the location is the only limited situation even though it is close to one main zvenue but taxis are available and cheap.
Comment from Hotel Management
May 8, 2017 by Hotel Diana Roof Garden, Hotel Management
Thank you very much. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Good location. Nice roof top view

Posted Apr 28, 2017
Location: Decent Stuart's close by.
Staff language fluent, helpful. Cleaning staff very timely, efficient and pleasant
Comment from Hotel Management
May 3, 2017 by Hotel Diana Roof Garden, Hotel Management
many thanks for your positive feedback! kindest Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from derbyshire, uk

Great location, wonderful staff.

Posted Apr 23, 2017
Great position, friendly staff, Rooms abit dated but roof garden excellent
Comment from Hotel Management
May 3, 2017 by Hotel Diana Roof Garden, Hotel Management
We really appreciated your positive feedback Thanks and Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Apr 15, 2017
Nice hotel for the price in very convenient location to major landmarks. Staff was very helpful and friendly. Furnishings were dated but acceptable, especially considering the price. We had room 329. Excessive street noise on that side of hotel. Discussed with staff and they agreed. Ask for a room on the front of hotel. Mattresses need to be updated. Good free breakfast.
Comment from Hotel Management
Apr 18, 2017 by Hotel Diana Roof Garden, Hotel Management
Thanks for your nice review, see you soon