Ratings based on 33 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 12, 2017 on Hotels
Funny smell in shower curtain; other than that, everything perfect: facilities, internet, location, breakfast.
by Pedro Picapiedra
Modest hotel but good locationPosted Sep 19, 2011 on CheapTickets
Good location just few hundred meters from Rome Termini Train Station, this 3 stars basic hotel offers all the basics. Decent buffet breakfast, very modest room, with very big washroom. Hygiene needs some good improvement. Staff was OK but no more than that. I wouldn't return again.
for Otherby Maldive
San Reno experiencePosted May 31, 2011 on Orbitz
Basic hotel. Rooms were small but adequate. Location was excellent. Front desk service was iffy. Having been in the hotel business for 35 years I could see that even the most basic customer skills were lacking. However I was able to get reliable service by using the old trick of making my request seen an interesting challenge for them rather than a customer request. Strongly suggest Rome hospitality industry set up a standard customer service training program like the ones Marriott and Hyatt have and require certification for all Front office personnel.
Hotel San Remo in Rome is lackingPosted Jun 4, 2010 on Orbitz
The room needed basic maintenance and painting, clogged shower drain, peeling paint. The cleaning staff rifled through my personal possesions. The front desk staff had a very poor attitude about basic customer service. They act as if they are doing you a favour for coming to work.
for Everyoneby Peter
very close to station easy walkingPosted Jul 26, 2009 on HotelClub
very close to station easy walking distance value for money
by A verified traveler from Maidstone
Ideal locationPosted Jun 1, 2009
Stayed at the hotel for Champions League final. Ideal location for bars, restaurants, metro, buses + trains. Basic accomodation but clean and value for money. Decent continental breakfast. Would book hotel again.
for Otherby Anonymous
Good DealPosted Apr 22, 2009 on Orbitz
I travel a lot and the San Remo was about what I expected after reading reviews. It was clean, friendly staff, breakfast buffet was okay. I like the location because it was only a five minute walk to train and bus station. Rome is a good walking city - I could walk to all the main attractions within 20 mintues. The Vatacan was only two miles - you can take a bus or the subway. Location on a side street, but okay. two young girls tried to pick-pocket me outside the hotel, but that could happen anywhere in Rome. My room was small, but clean. Overall, I liked the hotel.
by A verified traveler from Rose
Even Disappointing Despite The Price!Posted Mar 24, 2009 on Hotels
So upon searching for inexpensive hotels in Rome I of course did the hotels.com thing and others and tried to find as many reviews as possible for San Remo. What I found was basically what I was looking for...inexpensive hotel with solid location. Great, I thought. Just what we're looking for. Well, what the reviews didn't really mention was that the staff was extremely rude (I asked the over night hotel guy for some help with confiriming my flights and he just gave me a dirty look and ran all over the hotel looking at books or something leaving me there all the while wondering what the hell was going on, after which I asked him what was going on and he ignored me....to which I walked away!), the location was quite overrated (except for the coliseum which a 15 min walk wasn't too bad), and the security of it was a bit strange. They make you leave your keys at the front desk and then when you come back afterwards to ask for it back they don't ask for id or anything...not extremely re-assuring particularly after hearing all the Rome horror stories of theft and pick-pocketing. Oh also, the beds kind of stink. Our large bed was 2 mattresses pushed together! Quite uncomfortable after wandering around Rome lost all day! So anyway, yea, not that we'll be back anytime soon, but next time in Rome I'll def not be staying at Hotel San Remo. I'd rather pay a few extra bucks to be surrounded by people who at least fake to appreciate my business, as this place is probably one step up from a hostel. Breakfast was decent though.
by A verified traveler from St Paul, MN
Pleasant StayPosted Mar 24, 2009
I was a bit nervous booking this since there were no reviews on Expedia and average ratings on TripAdvisor. However, I was pleasantly surprised. The room was very clean and the staff (especially the cleaning staff) was nice and helpful. Our room had an LCD TV. The location is perfect - only a couple blocks from Termini station. There are some wear and tear showing in the bathroom, but nothing significant. The breakfast is so-so, but it's free and can be expected. For the price, location, and cleanliness, you can't go wrong. I recommend this hotel.
by A verified traveler from Hampshire
A bed for the night - reasonably pricedPosted Nov 7, 2008
2 blocks from the main railway station and metro - able to walk to most places from the hotel - even caught the tube to the vatican and strolled back! Hotel is clean - continental breakfast is provided - a good variety of items. Room was a tad on the small size but it was only used to look after bags, sleep and shower in!!