Ratings based on 3,300 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to train station

Posted Oct 4, 2017
We enjoyed our stay at this hotel. It's located in a central place. Train station is pretty close and all attractions ate within the vicinity. The hotel is pretty neat and staff are cordial. Our breakfast was packed as we had to leave early for sightseeing.
Comment from Hotel Management
Oct 6, 2017 by Ernesto N. General Manager , Hotel Management
Dear Guest, Thank you very much for taking the time to leave your kind feedback following your recent stay at UNA Hotel Roma. We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Our experience on UNA Hotel Rome

Posted Oct 4, 2017
Pros: Breakfast and room service
Cons: I would make it easier to use your computer by guests. It was not connecting to US. I forgot to take my Ipad and cell phone. So that was very hard.
Location: Location was great. Easy to access anywhere.
We had a great time. Hotel facilities were wonderful, stuff were friendly, breakfast was excellent. Location was easy to access anywhere. Thanks everyone in the hotel for a great job.
Comment from Hotel Management
Oct 6, 2017 by Ernesto N. General Manager , Hotel Management
Dear Megan, Thank you kindly for your great review and for taking the time to write. We are thrilled to read that you enjoyed our great breakfast. Thank you as well for your comments about our team. The team truly cares and such feedback is just so motivating and rewarding. Thank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments. Looking forward to welcoming you back at your next visit in Rome. Sincerely,
5 out of 5
Recommended
for Couples
by A verified traveler from Windsor, UK

Great hotel in convenient location.

Posted Oct 2, 2017
Pros: Good location and very well maintained
Cons: Can't think of anything
Location: Good for station (for Airport train) and good for main tourist sites.
This hotel is very close to the Termini Station, so if you catch the train from the airport it is very convenient. It is close to all the main sites, so about 20min walk from both Trevi and Colosseum (in different directions) - but it is also far enough to be quiet and not too full of tourists. There are plenty of good bars and restaurants within walking distance. Our room was very well presented and had everything we needed including wifi. The breakfast was really good too.Staff helpful when needed. I usually find 'room for improvement' somewhere in a review - but can't think of anything for this hotel!
Comment from Hotel Management
Oct 4, 2017 by Ernesto N. General Manager , Hotel Management
Dear Paul, Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers. Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back at UNA Hotel Roma in the next future. Best regard,
4 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Nice hotel close to train station

Posted Oct 1, 2017
Staff were excellent, room very comfortable would recommend. We had the breakfast option, which had a lot of variety , although if you want a traditional English breakfast only bacon and scrambled eggs available. Bar lacked ambience but the drinks were priced reasonably and the cocktails were good. Only downside no place to sit outside in the morning for coffee and a cigarette.
Comment from Hotel Management
Oct 4, 2017 by Ernesto N. General Manager , Hotel Management
Dear Nikki, Thank you kindly for your great review and for taking the time to write. We are thrilled to read that you enjoyed your room, and our great breakfast. It was a great pleasure to read that you appreciated our hospitality, your comments will be definitely shared with the Team! Come back soon and best wishes from Rome! Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2017
Wonderful hotel with great breakfast close to Termini
Comment from Hotel Management
Oct 3, 2017 by Ernesto N. - General Manager , Hotel Management
Dear Guest, Thank you very much for your review! We are pleased that you enjoyed the comfort of your room and our complimentary breakfast. We hope to have the pleasure to welcome you back very soon and remain with best wishes from Rome. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Comfortable, smart hotel ideally placed for me.

Posted Sep 25, 2017
I have stayed in Rome about 10 times an until now have not found a hotel that I wanted to stay in again. Una finally has ticked all the boxes for me and I think I will definitely seriously consider it next time I visit Rome. The position is key for me, just a short walk from Termini station. I am often visiting Rome as part of a holiday that involves a train ride to Umbria or Tuscany (and then back to the airport) and being able to walk to the station to and from the hotel makes it ideal. The hotel itself is a smart with good facilities and nicely fitted out rooms. Breakfasts were busy when I was there but I never had to wait at all for someone for find me a free table and to clear it if necessary. I did eat lunch once in the restaurant and it was good, if a touch expensive (relative to all the good nearby restaurants), Service was as unctuous as any 5* hotel and while I don't necessarily look for that, it's never unpleasant. Then room itself was quiet, but one time after I opened the window, I didn't quite shut it again and all the street noises of rome filled the room until I realised the window wasn't properly closed. After closing it again, the room was a peaceful as anywhere. Good soundproofing is worth a lot in a city like Rome.
Comment from Hotel Management
Sep 25, 2017 by Ernesto N. - General Manager , Hotel Management
Dear Nick, Such a wonderful review - thank you! We truly appreciate that you took the time to share your experience here at UNA Hotel Roma. We are very happy to read that you enjoyed our location, very convenient to reach the city centre, and all the hotel facilities and that you noticed that our windows are well sound-proof from the outside noise. The UNA Hotel Restaurant has an elegant and friendly atmosphere and the products used either for lunch and dinner are fresh and mostly for breakfast where some products like croissant and cakes are delivered on the daily basis. On the buffet you can also find a variety of other fresh food such as sliced seasonal fruit, savoury cold cuts, cheese and vegetable replaced daily. We do hope to have the chance to welcome you back to UNA Hotel Roma in the future and we thank you once again for your valued patronage Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington KY

Posted Sep 24, 2017
Just overnight, but facility was lovely and central.Had a nice restaurant and pleasant staff.
Comment from Hotel Management
Sep 25, 2017 by Ernesto N. - General Manager , Hotel Management
Dear Lisa, Thank you very much for taking the time to leave your kind feedback following your recent stay at UNA Hotel Roma. We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC, Canada

Was upgraded to a beautifully decorated suite!

Posted Sep 23, 2017
A modern, well-designed and elegant suite. Love the wood and leather doors throughout the suite with double sliding doors opening into the bedroom. A memorable start of our vacation in Italy. Hotel is within walking distance to the Coloseum.
Comment from Hotel Management
Sep 23, 2017 by E. Noschese - General Manager, Hotel Management
Dear Janna, Thank you for choosing to stay at UNA Hotel Roma and for sharing your recent experience with us. We are very happy to learn that we were able to provide you a memorable stay with us and that you appreciated your room and its amenities. Sharing a reviews like yours with our team is both, gratifying and motivating. We are thrilled that you loved your recent visit to UNA Hotel Roma and that we were able to meet your expectation. We hope to have the pleasure to welcome you back very soon and send you our best wishes from Rome. Sincerely,
5 out of 5
Recommended
for Couples
by A verified traveler from Virginia

Excellent location and delightful accommodations

Posted Sep 22, 2017
Pros: everything
Location: within walking distance to sights, shops, restaurants and public transportation
My husband and I stayed in this hotel for a couple of nights prior to taking a cruise. It just couldn't have been better, warm and welcoming staff, clean, comfortable, spacious and nicely appointed room, outstanding service in the breakfast room and bar and delicious food. We highly recommend this property and would definitely stay again if our travels take us to Rome.
Comment from Hotel Management
Sep 23, 2017 by E. Noschese - General Manager, Hotel Management
Dear Margo, Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers. We are thrilled to read that you enjoyed your room, our comfortable bed and our great breakfast. Thank you as well for your comments about our team. The team truly cares and such feedback is just so motivating and rewarding. We hope to have the pleasure to welcome you back very soon and remain with best wishes from Rome. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Last day in Rome a lovely respite

Posted Sep 17, 2017
Great location. Room and facilities excellent modern design but no swimming pool.Staff very willing to assist. surrounding restaurants on streets are excellent, so too the food hall at the Termini Station just around the corner. I would stay there anytime.
Comment from Hotel Management
Sep 23, 2017 by E. Noschese - General Manager, Hotel Management
Dear Shana, We appreciate your positive comments about your recent stay at UNA Hotel Rome, and we are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent. We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality. We hope we will have the pleasure of welcoming you back on some future occasion Best regards,