Ratings based on 3,190 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent, England

Nice central position

Posted Aug 17, 2017
The hotel was in a fantastic location which was within walking distance of all sightseeing attractions. The hotel was beautiful and staff were so friendly and helpful. There are so many restaurants and bars within a 5 min walk from the hotel which is great if you don't want to venture out too far in the evenings.
4 out of 5
Recommended
for Everyone
by A verified traveler from detroit area

Above average for expectations of the area

Posted Aug 12, 2017
Room was clean and decently appointed. Our queen bed had 2 pillows. Could have used 2 more. The bathroom is very spacious with a very high sitting bathtub that would be a safety challenge for an older person to get out of, while wet. The in-room safe is a great thing that is t often mentioned in the description. The front end staff were very kind and helpful. With knowledge of the train system and tourist sites. I will seek an ata hotel on my next trip.
Comment from Hotel Management
Aug 13, 2017 by Ernesto N. General Manager , Hotel Management
Dear Eric & Nancy Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers. Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back at UNA Hotel Roma in the next future. Best regard,
4 out of 5
Recommended
for Everyone
by A verified traveler from Norwich UK

Very good location

Posted Aug 6, 2017
Pros: Cleanliness, proximity to everything, sites, restaurants and shopping.
Cons: Seating in foyer very tired, but it does have a lot of use.
Location: Very close to Termini with too many sites to mention very close. Even the Vatican is only about a 50 minute walk.
Attentive staff who were happy to help. The Classic room is not a bad size for a city hotel and was well equipped and maintained with a very efffective shower just right for washing away a day in the city. The restaurant had plenty of choice for breakfast with everything being replaced as it reduced in quantity. We ate in the restaurant one evening and found a wide choice on the a la carte menu, plus if you wished there was a 'Roman menu', the wine list catered for all tastes and pockets. There were many sites in walking distance with a metro, trams and buses just around the corner. We will certainly consider Hotel Una Roma on our return.
Comment from Hotel Management
Aug 8, 2017 by Ernesto N. General Manager , Hotel Management
Dear Dave, We appreciate your positive comments about your recent stay at UNA Hotel Rome, and we are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent. We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality. We hope we will have the pleasure of welcoming you back on some future occasion Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver CO

Nice, clean hotel near many restaurants

Posted Aug 3, 2017
Pros: Clean rooms, free full breakfast
Cons: Wouldn't change anything.
Location: Lots of attractions such as the Roman Forum, Coloseum, and Trevi Fountain nearby; 5 minutes by cab and 20 minutes by foot.
Its close enough to the train station that you can take the train to/from the airport or seaport. We stayed at UNA for a couple days after we went on a cruise. It was in a great location. There are many restaurants nearby. As with many of the monuments or ruins, you can walk but they are about 20 minutes away so a taxi is recommended. We did both. But the hotel is very clean and the rooms are fairly spacious.
Comment from Hotel Management
Aug 4, 2017 by Ernesto N. General Manager , Hotel Management
Dear Jack, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Oasis near the train station

Posted Jul 29, 2017
Pros: Very good service, quiet updated rooms, great breakfast and restaurant.
Location: It's easy to get around on the metro from here being near the central station and is a little oasis near the train station.
The service was good at the front desk and in the restaurant and the rooms very quiet.
Comment from Hotel Management
Jul 30, 2017 by Ernesto N. General Manager , Hotel Management
Dear Guest, We appreciate your positive comments about your recent stay at UNA Hotel Rome, and we are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent. We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality. We hope we will have the pleasure of welcoming you back on some future occasion Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Great Yarmouth ,UK.

Memorable holiday.

Posted Jul 29, 2017
Just the right place to stay.Everything was easily accessible and very easy to use local transport.Nice culture ,very interesting places to see.
Comment from Hotel Management
Jul 30, 2017 by Ernesto N. General Manager , Hotel Management
Dear Veno Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers. We are looking forward to welcoming you back at UNA Hotel Roma in the next future. Best regard,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Close to Termini Station

Posted Jul 23, 2017
Great Hotel with an excellent location. Close to shops, markets and transportation. Termini Station is a 4-5 minute walk to hotel. Very friendly and helpful staff. Breakfast buffet is a plus. Room spacious given European standards. I was able to buy tour ticketa here too. I would definitely stay here again. In Termini Station you can take train to Airport or pay a taxi in front of Termini for a flat rate of 45€
Comment from Hotel Management
Jul 25, 2017 by Ernesto N. General Manager , Hotel Management
Dear Jobeato, Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers. Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back at UNA Hotel Roma in the next future. Best regard,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Beautiful hotel, close to mass transit

Posted Jul 22, 2017
This hotel was gorgeous, very nice marble throughout, high ceilings, large windows, modern features. Staff was very professional, well dressed and always pleasant. We stayed here for 3 nights in July and would highly recommend this location. Great restaurants in the area and one block from mass transit to see everything else. We checked out early in the morning to catch a train to the plane and they gave us a bag lunch to go! I would highly recommend this hotel.
Comment from Hotel Management
Jul 24, 2017 by Ernesto N. General Manager , Hotel Management
Dear Ed, Such a wonderful review - thank you! We truly appreciate that you took the time to share your experience here at UNA Hotel Roma. And thank you as well for your great comments about the team and their welcome and skills - they were very happy to read your feedback. We look forward to seeing you again very soon and I hope to meet you personally during an upcoming visit. Very best wishes,
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great Hotel

Posted Jul 19, 2017
Close to tour bus stops, clean and spacious rooms, attentive staff.
Comment from Hotel Management
Jul 19, 2017 by Ernesto N. General Manager , Hotel Management
Dear Samie, Thank you for the time you dedicated in writing a comment regarding your recent stay at UNA Hotel Roma It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieve We are looking forward to welcoming you again in the near future. Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale

Nice Hotel, modern and clean.

Posted Jul 14, 2017
Pros: The staff was wonderful, location was great. Free breakfast, minbar and internet were a plus.
Cons: They need more English language TV. The only choice was CNN
Location: Excellent location! Train station is 1 block away. Hotel is on a streetcar and bus line. Walking dstance to the colosseum and many of the main sites.
I liked the hotel so much that I would definitely stay there again.
Comment from Hotel Management
Jul 22, 2017 by Ernesto N. General Manager , Hotel Management
Dear Kim, thank you for taking the time to share your impressions with regard to your recent stay at UNA Hotel Roma. We are pleased to learn that you had a positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost We are sorry to hear your concern about TV channels just now as we indeed have all the main foreign channel such as CNN, BBC, TV5, TVE, ZDF but if you would have asked for assistance one of our Reception officer would have been more than pleased to give you all the necessary instruction. We do hope to have the chance to welcome you back to UNA Hotel Roma in the future and we thank you once again for your valued patronage Kind regards,