The only problem I had here was check-in. I arrived in town at 1810 EST to just check in then go on to my other activities. I walked in and the desk was backed up four guests deep. We all stood there for a VERY long time. I finally had to leave to make it to my other activities on time. As I left, I looked through the window of the desk and the agent was just staring at his computer, not moving at all. It was a little creepy, quite frankly. I returned around 2115 EST and was able to check in (after standing in line again with one person ahead of me), but it took the agents (there were 2 this time) much longer to do this than it should've. I've worked at hotels doing exactly what they do, and it really shouldn't have taken that long. I don't mean they were rude, they weren't, just definitely not on it. The room was clean and quiet, though.