Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, free cribs/infant beds, rollaway beds

Reviews of Super 8 by Wyndham Terre Haute

2 out of 5
Super 8 by Wyndham Terre Haute
3089 S 1st St, Terre Haute, IN

Reviews

6.6
Rating 10 - Excellent. 176 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 224 out of 1001 reviews" "
Rating 4 - Poor. 152 out of 1001 reviews" "
Rating 2 - Terrible. 138 out of 1001 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Run-down property. Not sure why Wyndham does not repair it. The staff was really nice.
Stayed 3 nights in Apr 2024
Response from Mendy on Apr 10, 2024
Thank you for your feedback. We are working hard to make this a better place for our guests. We appreciate your business and hope to see you again.

4/10 Poor

Teck Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dated and seemed run down. Stain on comforter, and there was what appeared to be mold in the AC (room 320) so we did not dare turn it on. Quite disturbing to have seen it in the ventilation system.
Stayed 1 night in Apr 2024
Response from Mendy on Apr 10, 2024
Thank you for providing feedback about your stay. We are sorry that it did not meet your expectations. We will be addressing the issues with the AC and handling it accordingly. We appreciate your business and hope to see you again.

10/10 Excellent

kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
i enjoy staying at this hotel! its very clean and cozy. only thing i dislike is the shower pressure haha other than that its nice
Stayed 1 night in Mar 2024
Response from Mendy on Mar 19, 2024
Thank you for taking time to provide feedback. Our staff works hard to provide a clean and friendly environment for our guests. We are happy to hear that your stay was enjoyable. We appreciate your continued business and look forward to seeing you next time.

8/10 Good

Julia

Liked: Cleanliness
From the moment I walked in I was greeted and well taken care of
Stayed 1 night in Mar 2024
Response from Mendy on Mar 18, 2024
Thank you for taking the time to provide feedback. We are happy to hear that our staff was able to provide with top notch Customer Service. We are glad your stay was enjoyable. We appreciate your business and look forward to seeing you again.

4/10 Poor

Peyton

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No pool. Right on highway. Loud. Dirty linens. No shampoo/soaps. Tiny towels. Thin blanket as comforter
Stayed 1 night in Mar 2024
Response from Mendy on Mar 12, 2024
Thank you for taking time to provide feedback about your stay. We are saddened to hear that your stay did not meet your expectations. Please rest assure that we will be addressing these issues and handling them accordingly. We appreciate your business.

8/10 Good

Aamir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Good location but average room quality. Staff was excellent though
Stayed 1 night in Feb 2024
Response from Mendy on Feb 25, 2024
Thank you for your feedback and great rating. We are glad to hear that your stay was enjoyable. We appreciate your business and look forward to seeing you again.

4/10 Poor

Patricia M

Traveled with partner
Disliked: Cleanliness
It looked like the show and tub had not had a good cleaning, there was black crud in the corner of the tub walls. you could also see black on the edge of the tub mat. I told them about it and was told they would check into it. Stayed at Super 8 before and never had an issue.
Stayed 2 nights in Jan 2024
Response from Mendy on Feb 25, 2024
Thank you for providing feedback. We are saddened to hear that your stay did not meet your expectations. Please rest assure that the housekeeping issues will be addressed and handled accordingly. We appreciate your business and hope that you will allow us another opportunity, in the future, to serve your accommodation needs.

2/10 Terrible

Rafael, Olney

Stayed 2 nights in Jan 2024
Response from Mendy on Feb 25, 2024
Thank you for providing feedback. We are saddened to hear that your stay did not meet your expectations. We appreciate your business and hope that you will allow us another opportunity, in the future, to serve your accommodation needs.

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where our truck was being repaired.
Stayed 1 night in Jan 2024
Response from Mendy on Jan 18, 2024
Thank you for the great rating. We are happy to hear that your stay was enjoyable. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Todd

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The room was nice but getting to it was abit shady. But we’re here just over night.
Stayed 1 night in Jan 2024
Response from Mendy on Jan 15, 2024
Thank you for taking time to rate your stay. We are happy to hear that your stay was enjoyable. We appreciate your business.

10/10 Excellent

michael

Stayed 1 night in Jan 2024
Response from Mendy on Jan 15, 2024
Thank you for the awesome rating. We appreciate your business and look forward to seeing you again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mendy on Jan 15, 2024
Thank you for taking time to rate your stay. We are happy to hear that your stay was enjoyable. We appreciate your business.

6/10 Okay

Stephen and Shelley

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room, has not had a proper vacuuming in who knows how long. Air coming from the heating unit smells moldy. Used condom in the parking lot.
Stayed 1 night in Jan 2024
Response from Mendy on Jan 15, 2024
We are saddened to hear that your stay did not meet your expectations. We take guest feedback seriously. Please rest assure that the issues you experienced will be handled accordingly. We appreciate your business.

6/10 Okay

Debra

Traveled with pets
Stayed 1 night in Dec 2023
Response from Mendy on Jan 15, 2024
Thank you for taking time to rate your stay. We are happy to hear that your stay was enjoyable. We appreciate your business.

6/10 Okay

Joah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No not water. Otherwise, great.
No hot water in the morning. Bummer.
Stayed 1 night in Dec 2023
Response from Mendy on Jan 7, 2024
Thank you for your feedback. We are sorry that your stay did not meet your expectations. Please rest assure that the issue with the hot water will be addressed and handled accordingly. We are glad that the rest of your stay was comfortable. We appreciate your business.

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mendy on Jan 7, 2024
Thank you for the great and awesome rating. We appreciate your business and look forward to seeing you again.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced
Overpriced for the condition and size of the room. Certainly have stayed in nicer places for less
Stayed 1 night in Dec 2023
Response from Mendy on Jan 7, 2024
Thank you for providing feedback. We are saddened to hear that your stay did not meet your expectations. We work hard to provide our guests' with a comfortable place to stay. We appreciate your business and hope to see you again.

8/10 Good

Jim

Good location to highways.
Stayed 1 night in Dec 2023
Response from Mendy on Jan 7, 2024
Thank you for the great and awesome rating. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mendy on Jan 7, 2024
Thank you for the great and awesome rating. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and accommodating.
Stayed 1 night in Nov 2023
Response from Mendy on Nov 29, 2023
Thank you for the awesome rating and the feedback. We are happy to hear that you had a pleasant stay and that our staff was there to help. We appreciate your business and look forward to seeing you again.

2/10 Terrible

Margie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mendy on Nov 19, 2023
We are sorry to see that your stay did not meet your expectations. We are addressing these issues and handling them accordingly. We appreciate your business.

8/10 Good

Brandi

Stayed 1 night in Nov 2023
Response from Mendy on Nov 19, 2023
Thank you for the great rating. We appreciate your business and look forward to seeing you again.

2/10 Terrible

JoAnn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was shut off while i was in middle of shower. Found a roach in my my drink. Bathroom in lobby looked liked it hasnt been clean in months. Went to use phone in room was sticky . Not sure what went on there. When asked to get partial refund was told could lnt be helped because i went through 3rd party. I believe that was the manager i was talking to. She seemed that what happened to me was nothing new and not surprised. I will say the night lady (she explained how 3rd parties work)and other lady in the morning were more helpful and understanding .
Response from Mendy on Oct 29, 2023
Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. Please rest assure that we have addressed the issues you experienced and handled them accordingly. We appreciate your business.

8/10 Good

Rick

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Mendy on Oct 29, 2023
Thank you for taking time to rate your stay. We appreciate your business and hope to see you again

10/10 Excellent

Kelli

Stayed 3 nights in Oct 2023
Response from Mendy on Oct 29, 2023
Thank you for the awesome rating. We appreciate your business and hope to see you again, in the future.

10/10 Excellent

Kelli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a friends trip
We had great service, Mindy at the front desk was fabulous. She was friendly, helpful and efficient in getting us checked in. The location is great and would recommend to travelers to the Terre Haute area
Stayed 3 nights in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for taking time to provide feedback about your recent stay. We are happy to hear that your stay was enjoyable and that the staff was able to accommodate you. We appreciate your business and look forward to seeing you again, next year.

8/10 Good

Kay

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for taking time to rate your recent stay. We are happy to see that your stay was enjoyable. We appreciate your business.

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient and the staff is friendly.
Stayed 2 nights in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for taking time to rate your recent stay. We appreciate the awesome rating. We are happy to see that your stay was enjoyable. We appreciate your business.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for taking time to rate your recent stay. We are happy to see that you had an enjoyable stay. We appreciate your business and look forward to seeing you again.

6/10 Okay

Sandra

Stayed 3 nights in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for taking time to rate your recent stay. We are sorry that your stay was less than enjoyable. We appreciate your business.

8/10 Good

Bonnie

Traveled with family
Liked: Room comfort
Yearly Stay, Owners Need to Upkeep
Front desk staff are kind. The housekeepers didn't do so good.
Stayed 3 nights in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for your feedback. We are happy to hear that, for the most part, your stay was enjoyable. We are sorry for the housekeeping issues you experienced during your stay but rest assure the housekeeping staff is being informed and handling things accordingly. We appreciate your business.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice for the price
comfy bed especially when you've been driving for hours & hours
Stayed 1 night in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for your feedback. We are happy to see that your stay was enjoyable. We appreciate your business and look forward to seeing you again.

6/10 Okay

Billy

Traveled with family
For the price we paid it was just not worth it but I guess the festival they had going on around jacked it up that high hundred dollars too high
Stayed 1 night in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for providing feedback. We are sorry to hear that your stay was less than enjoyable. We appreciate your business.

2/10 Terrible

kimberly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged for my stay & AFTER we checked out I was charged an additional fee. I called and spoke with a woman who claimed it was a fee that they charge on check in and would be refunded a week later - lie as the hold was not put on my account until late the day we checked out. While trying to discuss it with her, she hung up on me. I called back and again and explained that they did not charge the extra fee until after we had checked out. She AGAIN hung up on me. I really wish I could find a number of the corporate office to discuss her attitude & lack of professional behavior. Also during the stay the hotel overnight erased every guest room keys. While eating breakfast we overheard several people coming to the desk and being told they accidentally erased the keycards for every room. I am attempting to contact corporate regarding the unprofessional staff
Stayed 1 night in Oct 2023
Response from Mendy on Oct 29, 2023
Thank you for your feedback. We are sorry to hear that you experienced issues with the front desk staff. Please rest assure that this issue has been addressed with the staff and handled. We appreciate your business.

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stink bugs in room. Dirty clothes left in bathroom
Stayed 2 nights in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for providing feedback. We appreciate your business. We are sorry to hear that your experienced issues with the cleanliness of your room. Please rest assure that these issues are being addressed with our housekeeping staff and handled accordingly. We appreciate your business.

4/10 Poor

Lori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were clean and comfortable enough, but the bathroom was not very clean. The shower head only half worked, and the rest of the water poured out the spicket into the tub. There was a tiny bug in the mini fridge and another one on the desk when we arrived. The next morning, there was a bigger bug about the size of an earwig crawling on the bed that creeped us out. Continental breakfast was basic which is fine, but they really watered down the apple juice so it tasted mostly like water. I was in town for the Covered Bridge Festival and will definitely book somewhere else next year.
Stayed 1 night in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for providing feedback. We are sorry to hear that your stay did not meet your expectations. The issues you experienced are being addressed and handled accordingly. We appreciate your business.

4/10 Poor

Larry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was way overpriced for the run down condition that it was . Holes in walls the ones that were patched was poorly done the others was not even patched. Safe was torn out just hanging.50 dollars when it was 200
Stayed 1 night in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for providing feedback. We are sorry to hear that your stay did not meet your expectations. Please rest assure that the maintenance issues you experienced are being addressed and handled accordingly. We appreciate your business.

6/10 Okay

Jeremy

Traveled with family
Liked: Amenities
When i came in some lady said she used your washer and she ended up finding bugs on her stuff and when i went down for breakfast there was a bug on a cup think yall need to do something about it. Yalls breakfast leavs something to be desired need to think of adding some stuff to it
Stayed 2 nights in Oct 2023
Response from Mendy on Oct 24, 2023
Thank you for providing feedback. We are sorry to hear that your stay did not meet your expectations. Pest control is very important to us. We are sorry that you experienced an issue with bugs. We have contacted our pest control provider and we are handling this issue. We appreciate your business.

2/10 Terrible

David

Traveled with partner
I have never stayed at a Super 8 hotel. If it’s an indication of how to run a hotel it will be the last time I ever put a foot in their hotel chain. Absolutely the WORST hotel I have ever been in. Dirty room, run down , just about everything broken from loose toilet, remote for tv, safe not attached to wall, shower head,Towels with holes in them. You name it would be on the list.
Stayed 1 night in Oct 2023
Response from Mendy on Oct 15, 2023
Thank you for your feedback. We are saddened to hear that your stay did not meet your expectations. Our staff works hard to provide a clean and safe environment for our guests. Please rest assure that the issues you mentioned are being addressed and handled accordingly. We do appreciate your business.

6/10 Okay

michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mendy on Oct 29, 2023
Thank you for taking time to rate your stay. We appreciate your business and hope to see you again.

4/10 Poor

Rick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mendy on Oct 15, 2023
Thank you for taking time to rate your stay. We appreciate your business and hope to see you again, in the future.

4/10 Poor

Tara

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It smelled bad.
Stayed 6 nights in Sep 2023
Response from Mendy on Oct 11, 2023
Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We appreciate your business and hope to see you again.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and stale smoke
Elevator and room were dirty. Room smelled like stale cigarette smoke, carpet was damp, and blood was seen on toilet seat. Walls were dirty and need of a coat of paint. Entire hotel needs a makeover and air vents need cleaned and filters changed!
Stayed 1 night in Sep 2023
Response from Mendy on Oct 4, 2023
Thank you for taking time to provide feedback about your stay. We are sorry to hear that your stay was less than enjoyable. Our staff will do their best to ensure to address each and every issue and handle them accordingly. We appreciate your business.

4/10 Poor

mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Don’t recommend.
Very run down. The paint is peeling off the walls in the room. Shower was terrible. Very thing was loose. All the corners of the room were mold at one point. You can see all the paint that was bubbled and painted over and over.
Stayed 2 nights in Sep 2023
Response from Mendy on Oct 4, 2023
Thank you for your feedback. We are saddened to hear that your stay did not meet your expectations. Please rest assure, that the issues mentioned will be handled accordingly. We appreciate your business.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Nice for a quick overnight trip
Great location and price.
Stayed 1 night in Sep 2023
Response from Mendy on Oct 4, 2023
Thank you for taking time to provide feedback about your stay. We are happy to hear that your stay was enjoyable. We appreciate your business and look forward to seeing you again.

6/10 Okay

Jerrilyn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mendy on Oct 1, 2023
Thank you for taking time to rate your recent stay. We appreciate your business and look forward to seeing you again.

6/10 Okay

William

Traveled with group
Disliked: Cleanliness
Not very clean, showerhead falling out of the walls. I just never have good luck with super eight.
Stayed 1 night in Sep 2023
Response from Mendy on Oct 1, 2023
Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We will be addressing the issues with the shower and handling it accordingly. We appreciate your business.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great everyone was so helpful
Stayed 1 night in Sep 2023
Response from Mendy on Sep 26, 2023
Thank you for the awesome rating. We are very happy to hear that you had an enjoyable stay and that our staff was able to accommodate you. We appreciate your business and look forward to seeing you again.

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities
Was the dirtiest hotel I have ever stayed in. Crusty comforter, gummy carpets, blood on the shower curtain and stained sheets. I don’t think this hotel even owns a vacuum.
Stayed 2 nights in Sep 2023
Response from Mendy on Sep 26, 2023
Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. Our goal is to provide our guests with a clean, safe, and friendly environment. Please be certain that we will be addressing the cleanliness issues with your room with our housekeeping staff. We appreciate your business.