Slightly hard to get to
Posted Sep 19, 2016
Once we figured out how to get in to the hotel parking lot, all was good. The tiny entrance was blocked by a truck so we had to circle around twice to find a back way in by the gas station. The clerk was nice, but since it was after midnight the bill read the following day check in & out.... Very confusing when I got the check out text in Sunday, when I was already home 2 states away! But the room was clean & comfy!
Comment from Hotel Management
Sep 21, 2016 by GM , Hotel Management
We have 2 entrances. One is on the severe road just before Dairy Queen. The other is on 19 in between the gas stations. I am sorry you had a difficult time getting in an entrance. It is annoying when people block one of our entrances. It happens occasionally and we will ask them to move if we see them.
Any texts you receive must come from Expedia. We do not send texts. We send emails.
I'm not sure why your paperwork would have shown different dates, unless you checked in after the night audit. We do our night audit around 3 am. That closes out one day and starts the new day. I would be happy to look it up and clarify any information that you need assistance with.
Thank you for choosing Best Western Canton Inn!