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Hello Richard,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
6/10 Okay
Rick
Traveled with family
Dec 17, 2023
Liked: Cleanliness, staff & service
Ok for a quick rest.
Older hotel kept in pretty good shape. Staff seemed good. Clientelle not so good - very noisy all during the night.
Rick
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Rick,Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your kind words about our well-maintained property and friendly staff. However, we apologize for any inconvenience caused by noise disturbances from other guests. We strive to provide a peaceful environment and will address this issue with our team.
I had to go back to the office for them to turn on the outlet for heater/AC. I found rat dropping in my room.
The hotel has easy access to and from the interstate.
Kenn
Stayed 1 night in Dec 2023
Response from Manager on Dec 11, 2023
Hello Kenn, Thank you for choosing our hotel for your recent stay. We apologize for any inconveniences you may have encountered during your visit. Our team strives to provide a comfortable and pleasant experience for all our guests. We appreciate your feedback and will address the issues mentioned to ensure a better experience in the future. Thank you for highlighting our convenient location. We hope to have the opportunity to welcome you back.
Melissa and Debbie were so nice and helpful, Thank you both
Victoria
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Victoria,Thank you for your kind words about Melissa and Debbie! We are glad to hear that they provided you with excellent service during your stay. We appreciate your feedback and will make sure to pass it on to them. It was a pleasure having you as our guest, and we hope to welcome you back soon.
Room was great breakfast was just carbs no real substance to it
Norvan Wade
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Norvan Wade,We appreciate your feedback and are glad to hear that you found the room to your liking. Our breakfast options are designed to cater to a variety of preferences. We apologize if they didn't meet your expectations. We value your input and will take it into consideration for future improvements.
10/10 Excellent
Steve
Traveled with partner, Traveled with pets
Nov 5, 2023
Friendly and quick
Steve
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Steve,Thank you for taking the time to share your feedback with us. We're delighted to hear that our staff provided friendly and efficient service during your stay. We always aim to ensure a positive experience for our guests. If you have any further comments or suggestions, we would love to hear them!
6/10 Okay
Kathy
Nov 5, 2023
Kathy
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Kathy, Thank you for sharing your feedback with us. We appreciate your patronage and apologize for any inconvenience you may have experienced. Your comments have been noted and will be shared with our team for improvement. For any further assistance, please reach out to our management team directly. We value your input and hope to have the opportunity to provide you with a better experience in the future.
4/10 Poor
John
Oct 2, 2023
Cockroaches
John
Stayed 1 night in Sep 2023
Response from Manager on Oct 28, 2023
Hello John,Thank you for bringing your concerns to our attention. We apologize for any inconvenience you may have experienced during your stay. We take your feedback seriously and would appreciate if you could contact our management team directly to further discuss your experience. Your satisfaction is important to us and we are committed to addressing any issues raised. We hope to have the opportunity to better serve you in the future.
6/10 Okay
Verified traveler
Traveled with family
Oct 1, 2023
Disliked: Cleanliness, room comfort
Verified traveler
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Dear Guest,Thank you for sharing this rating, and we welcome you to visit us again anytime.
10/10 Excellent
Gigi
Sep 7, 2023
Gigi
Stayed 1 night in Sep 2023
Response from Manager on Oct 28, 2023
Hello Gigi,Thank you for your positive rating! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
Hi Allen,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
Hello Elizabeth,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
Hello Richard,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
2/10 Terrible
Mary
May 23, 2023
Mary
Stayed 2 nights in May 2023
Response from Manager on Jun 12, 2023
Hello Mary,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
8/10 Good
Garland
May 15, 2023
Garland
Stayed 1 night in May 2023
Response from Manager on Jun 6, 2023
Hello Garland,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Hello Harold,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
8/10 Good
RANDOLPH, Fayetteville
Apr 29, 2023
RANDOLPH
Stayed 1 night in Apr 2023
Response from Manager on May 20, 2023
Hello RANDOLPH,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
We were able to check in an hour before check in and everyone we came in contact were nice and polite.
Martha
Stayed 1 night in Apr 2023
Response from Manager on Apr 19, 2023
Hi Martha,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
Hello Andrew,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.
Checking in, Ms. Melissa was AMAZING and very helpful. My room was comfortable, nice and clean. The staff was amazing.
Alyschia
Stayed 2 nights in Mar 2023
Response from Manager on Mar 22, 2023
Hello Alyschia,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
6/10 Okay
Arlene
Mar 20, 2023
Arlene
Stayed 2 nights in Mar 2023
Response from Manager on Apr 11, 2023
Hello Arlene, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
6/10 Okay
Russell L, Malvern
Mar 18, 2023
Russell L
Stayed 2 nights in Mar 2023
Response from Manager on Apr 9, 2023
Hello Russell L,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
10/10 Excellent
Barbara
Mar 17, 2023
Barbara
Stayed 2 nights in Mar 2023
Response from Manager on Mar 19, 2023
Hello Barbara,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Hello Chuck,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
8/10 Good
Claudia
Feb 13, 2023
Claudia
Stayed 1 night in Feb 2023
Response from Manager on Mar 7, 2023
Hello Claudia,It was our privilege to earn your business and we hope to host you again on your next trip.
Dear Guest,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff. Please do consider us again on your next visit to the area.
Hello Lillian,Thank you for taking the time to share your feedback. We appreciate your positive rating and are delighted that you enjoyed your stay with us. If there is anything we can do to make your future visits even better, please don't hesitate to reach out.
Hello Courtney,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We appreciate you taking the time to share your experience.
10/10 Excellent
Joshua
Nov 15, 2022
Joshua
Stayed 1 night in Nov 2022
Response from Manager on Feb 14, 2023
Hello Joshua,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
Hello Cindy,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
Close to venues and places we were visiting. Personalized service. Friendly desk clerk at check in.
Wendy
Stayed 1 night in Nov 2022
Response from Manager on Nov 7, 2022
Hello Wendy,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our service and your insights regarding our clerk. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Staff was nice and helpful.
Room was good , no complaints.
Cheryl
Stayed 1 night in Oct 2022
Response from Manager on Oct 30, 2022
Hello Cheryl,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and your insights regarding our room. We hope to see you again to deliver you with a 5 star experience.
Hello deborah,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Please do come see us again.
8/10 Good
April
Oct 6, 2022
April
Stayed 1 night in Oct 2022
Response from Manager on Jan 9, 2023
Hello April,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
Room really needs some attention. Carpet stained. No hair dryer. Worst best western we have stayed at.
Paula
Stayed 3 nights in Sep 2022
Response from Manager on Oct 4, 2022
Hello Paula,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
Hello Reginald, We appreciate the comments, especially with regards to your opinion of our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
6/10 Okay
Rick
Traveled with family
Aug 18, 2022
Liked: Cleanliness
Disliked: Staff & service, amenities
The address was incorrect on expedia.com took an extra hour to find the place and night clerk was surly and unhelpful at locating it. Never again.
Rick
Stayed 1 night in Aug 2022
Response from Manager on Oct 12, 2022
Hello Rick, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Very friendly lady at the front desk. Room was clean and nice.
Verified traveler
Stayed 1 night in Jul 2022
Response from Manager on Aug 4, 2022
Dear Guest,
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our front desk as well as our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
8/10 Good
Alton
Traveled with partner
Jul 30, 2022
Liked: Cleanliness, staff & service
Air felt a little stale with the a/c.
Hair dryer did not work.
Room and bed were good
Alton
Stayed 5 nights in Jul 2022
Response from Manager on Jul 31, 2022
Hello Alton,
Thank you for sharing your experience. We truly appreciate the insight regarding our bed as well as our room. Please do consider us again on your next visit to the area.
Miss Genny we appreciate you taking time to response. We have checked our rooms and i assure you we do not have bed bugs at our hotel and our linens are very clean at the most. We hope you didnnt confuse us with your stay with different hotel. As our staff are highly train to maintain cleanliness and guest safety according to brand standards.
Amazing service .. clean room...really nice pool...and fun little country dance saloon right across street to walk too. Close to several local businesses.. great location right off interstate to relax and unwind!
Billie Jean
Stayed 1 night in May 2022
Response from Manager on Jun 10, 2022
Hello Billie Jean,
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our location and comments about our service. Your voice is very valuable to us and we hope you will return on your next travels.
10/10 Excellent
Cheryl
Apr 20, 2022
Cheryl
Stayed 1 night in Apr 2022
Response from Manager on Jul 20, 2022
Hello Cheryl,
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
4/10 Poor
Talal
Apr 4, 2022
Talal
Stayed 1 night in Apr 2022
Response from Manager on Apr 6, 2022
Hello Talal,
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,
Hello Jeremy W,
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Hello LISA,
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.