Ratings based on 162 Verified Reviews

3.7 out of 5
77% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2017
Location was great, easy access off the highway, room was clean and spacious
Comment from Hotel Management
Feb 3, 2017 by MJ Singh, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager
4 out of 5
by A verified traveler

Nice hotel with comfortable beds

Posted Dec 27, 2016 on Hotels
The room was nice and very comfortable.... It could have been kept up, a little better. Shower/tub and toilet needed to possibly be replaced/updated or maintained. Nice and quiet room, otherwise. Very comfortable bed and pillows.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager Dear Guest,
3 out of 5
by Daniel

Okay, but aging Comfort Suites

Posted Dec 25, 2016 on Hotels
Staff was very nice. Problem was that Hotels.com did not notify the motel electronically; so it took 40 minutes to check in.
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager
1 out of 5
by A verified traveler from k

Unhappy

Posted Dec 21, 2016
We was promised a heated pool and it was broke part was there just not installed the kids was very disappointed the teller understood and counseled our room and recommended the hotel next door. The next day the hotel owner said no refund policy no matter what we advertised trust me it was 92.00 dollars and I would move again today if faced with the same problem you cannot trust what the confort suits in Texarkana tells you heaven forbid you ask for a refund they will lie about that as well
Comment from Hotel Management
Dec 25, 2016 by MJ Singh, Hotel Management
Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding swimming pool. When problem occur technician do not show up to fix problem specially at this busy time. than we are not able to offer services. We tell guest at check in if they like to stay in that situation or they like to cancel and we refund money. Guest satisfaction is important to us and we use feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, M J Singh General Manager
4 out of 5
by A verified traveler from texas

we would stay again

Posted Dec 11, 2016 on Hotels
comfortable and good location
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager
4 out of 5
by A verified traveler

Posted Dec 11, 2016 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly feel like home

Posted Dec 10, 2016 on Orbitz
Pros: Friendly staff, clean large rooms, free hot breakfast, warm swimming pool.
We stay at this hotel. Check in and out lady's were very welcoming and friendly we feel like at home. Many restaurants in parking area to choose for dinner. Free breakfast was with lot of varieties food to choose. We enjoyed warm indoor swimming pool. We like this hotel and will stay again.
Comment from Hotel Management
Dec 12, 2016 by MJ Singh, Hotel Management
Dear Charlie, Thank you for taking the time to review your stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager
4 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager
4 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
It was fine
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth,Tx

2 nights in Texarkana

Posted Dec 5, 2016
Pros: Clean. Quite. Everything worked. Location is close to interstate but far enough away that noise is not a problem.
Cons: Breakfast is standard hotel fare. Good and plenty but not great. Really had no complaints.
Location: Excellent restaurants in walking distance. Shopping and 14 screen movie within 1 mile.
My wife and I spent 2 nights at the Comfort Suites Texarkana and found the place to be excellent in all respects. In addition, the price we paid made it a great value. We will stay there again if we have reason for passing through Texarkana again.
Comment from Hotel Management
Dec 8, 2016 by MJ Singh, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager