Ratings based on 230 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Washington DC

Not the experience you want to enjoy in Phuket

Posted Sep 3, 2017
Facility is extremely outdated and needs A LOT OF maintenance. You will not enjoy the pool because it is dirty even after they clean it.
5 out of 5
Recommended
for Couples
by A verified traveler from Vancouver, BC

Lovely villa, wonderful staff

Posted Jul 25, 2017
Pros: The villa itself was fantastic. We had our own pool and a large, tastefully decorated room. There was a lot of space to relax inside and outside.
Location: The restaurants around the resort (JJ's, Singh's) are hidden gems. You can get great meals for much less than the resort restaurant prices.
We really loved our stay here. Our villa was beautiful and private and the staff made sure it was clean and smelled great all the time. The staff at the resort were amazing - they were always smiling, extremely helpful, and completely in-tune with every aspect of our stay. They were one step ahead of us and always made sure we had what we needed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vienna

Amazing Resort

Posted Jul 3, 2017
Pros: Everything and particularly the accommodation and the staff. Saifon made our trip perfect, thanks to her professionalism and attention to details.
Cons: I would like to see a better and direct access to the beach. One more restaurant will be of value in case of longer stay.
Location: The location is excellent for relaxing and disconnecting, there is a small shopping area, a cafe and a couple of restaurants around the corner.
I spent five days with my children in Anantara Resort. It is a great place to relax. We loved everything starting from our lovely and comfy accommodation to the excellent and kind staff who rendered impeccable services in our accommodation and around the resort. We were looking forward to go back to the comfort of our accommodation after each cruise or visit we made. Despite the rainy weather, we enjoyed every minute, it was one of the best holidays we took so far. The resort has two restaurants, hence one more restaurant will offer more variety to the guests. I recommend Saifon our guardian who looked after us and made sure that all our wishes were fulfilled, she is brilliant and delightful. Thank you Anantara Team for making our stay so special, we will certainly come back.
Comment from Hotel Management
Jul 4, 2017 by Sayamon, Hotel Management
Dear Jouhaida, Thank you for choosing Anantara Mai Khao Phuket Villas. It is great to hear that you and your family enjoyed the 5-day holidays while staying with us. I am delighted to read your comments and to know that you enjoyed services from our associates, in particular with Khun Saifon. Thank you very much for your positive and encouraging review and I hope to have the pleasure to welcome you back in Phuket. Warm Regards, Sayamon Sittirit Director of Rooms
4 out of 5
by A verified traveler

Some good and some not so good

Posted Jul 3, 2017 on Hotels
Hotel was great, pool and villa were great , nice clean beach. Mediterean resturant was great and loved the food and the pavlova. Disappointment was the local Thai resturant in the hotel, basic green curry was very poor in quality and taste. This local resturant was bot good at all. The bed was like concrete, but thats a personal taste i know.
5 out of 5
by Michael

Top Notch Resort but overly pricey restaurants

Posted Jul 1, 2017 on Hotels
I have stayed at Anantara properties before and they are top notch. This was no exception. The villa was spectacular. My only pet peeves are that they should do a little more to keep spray for mosquitoes because my wife got bit a few time. They should also try to keep the lizards out of the villa. And finally, the restaurant prices at the compound are a bit excessive....check that very excessive compared to meal prices for the area. I get the luxury thing and all but Thailand is inexpensive, so I shouldn't pay over the top for a meal. Besides that, no complaints. Top notch resort.
Comment from Hotel Management
Jul 4, 2017 by Jan Kirstein, Hotel Management
Dear Michael, Thank you for choosing Anantara Mai Khao Phuket Villas and sharing your feedback with us. I truly appreciate your comments as it allows us to review and make improvements for our guests in the future. On your feedback about the mosquitoes and lizard, we have taken extra precautions to remedy the current situation by carrying out further fogging and misting around the resort and surrounding areas. I hope you and your family enjoyed the rest of your stay in Phuket and I look forward to welcoming you back in the near future Warm Regards, Sayamon Sittirit Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from Nagoya, Japan

We are already planning our next stay there!

Posted Jun 27, 2017
My family and I have stayed at reputable resorts throughout the world, but Anantara Mai Khao is our new favorite. From the moment we arrived to when it was time for us to return to Japan, and every moment in between, we were treated like family. The breakfast buffet, simply put, is incredible. I would especially like to thank Tu, for for her assistance planning our excursion to ride elephants, visit temples and a national park and waterfall. And thank you to Tony for his warm friendly smile and impeccable service each morning at breakfast. The food, drinks, and service at all of the restaurants and bars within the resort are top notch and it didn't matter where we went, we were greeted by name and I was reassured that they were already aware of my allergy to shrimp and scallops. The two-bedroom residential villa with a private pool and gated garden we stayed in was very clean and we always had plenty of soft fluffy towels on hand. Housekeeping went above and beyond every day paying close attention to the smallest of details.
Comment from Hotel Management
Jun 30, 2017 by Sayamon, Hotel Management
Dear Sean, Thank you for taking the time to share your impressions It is wonderful to hear that you enjoyed everything from the Room, Housekeeping, Food and Beverage Venues to services from our team. My team and I are proud to have made your stay memorable. I hope to have the pleasure to welcome you and your family again in the near future. Warm Regards, Sayamon Sittirit Director of Rooms
5 out of 5
by Mehmet

Amazing

Posted Jun 17, 2017 on Hotels
It is just amazing .
Comment from Hotel Management
Jun 30, 2017 by Jan Kirstein, Hotel Management
Dear Mehmet, Thank you for sharing your amazing stay experience. I am delighted that you had a great time at Anantara Mai Khao Phuket Villas. Thank you for your time and I hope to see you again in the near future. Warm Regards, Sayamon Sittirit Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful retreat

Posted Jan 4, 2017
Calm and relaxation, good for families, excelent staff, especially Chef Datren and F&B manager
Comment from Hotel Management
Jan 5, 2017 by Giles - General Manager, Hotel Management
Dear Anonymous Thank you for your feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay and that Darren and Wassan took such good care of you. We look forward to welcoming you back again soon Thank you Giles
5 out of 5
by A verified traveler

Well maintained and caring resort !

Posted Dec 24, 2016 on Hotels
Most of the staff are "genuinely" friendly and helpful, in particular Arena at the reception. She was very sincere and cheerful when we walked in to the desk to help, far more genuine than the designated Assistant/Butler (Max) assigned to our villa. Thai food is particular great at the hotel though a bit pricey. Very well maintained resort, villa was nicely decorated, better than what showed on its website. The only thing to complain is the resort is far from everything but the resort did not offer much interesting activities to keep you stay at the resort for 5 days or longer.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear guest Thank you foryour feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay and that Max and the team took such good care of you. We look forward to welcoming you back again soon Thank you Giles
5 out of 5
by A verified traveler from Phuket

Best hotel I've ever stayed at in my life.

Posted Dec 16, 2016 on Hotels
Lovely.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear guest Thank you for your feedback. I am delighted to hear that this is the best resort you have ever stayed in. We look forward to welcoming you back again soon. Thank you Giles