Ratings based on 219 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vienna

Amazing Resort

Posted Jul 3, 2017
Pros: Everything and particularly the accommodation and the staff. Saifon made our trip perfect, thanks to her professionalism and attention to details.
Cons: I would like to see a better and direct access to the beach. One more restaurant will be of value in case of longer stay.
Location: The location is excellent for relaxing and disconnecting, there is a small shopping area, a cafe and a couple of restaurants around the corner.
I spent five days with my children in Anantara Resort. It is a great place to relax. We loved everything starting from our lovely and comfy accommodation to the excellent and kind staff who rendered impeccable services in our accommodation and around the resort. We were looking forward to go back to the comfort of our accommodation after each cruise or visit we made. Despite the rainy weather, we enjoyed every minute, it was one of the best holidays we took so far. The resort has two restaurants, hence one more restaurant will offer more variety to the guests. I recommend Saifon our guardian who looked after us and made sure that all our wishes were fulfilled, she is brilliant and delightful. Thank you Anantara Team for making our stay so special, we will certainly come back.
Comment from Hotel Management
Jul 4, 2017 by Sayamon, Hotel Management
Dear Jouhaida, Thank you for choosing Anantara Mai Khao Phuket Villas. It is great to hear that you and your family enjoyed the 5-day holidays while staying with us. I am delighted to read your comments and to know that you enjoyed services from our associates, in particular with Khun Saifon. Thank you very much for your positive and encouraging review and I hope to have the pleasure to welcome you back in Phuket. Warm Regards, Sayamon Sittirit Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from Nagoya, Japan

We are already planning our next stay there!

Posted Jun 27, 2017
My family and I have stayed at reputable resorts throughout the world, but Anantara Mai Khao is our new favorite. From the moment we arrived to when it was time for us to return to Japan, and every moment in between, we were treated like family. The breakfast buffet, simply put, is incredible. I would especially like to thank Tu, for for her assistance planning our excursion to ride elephants, visit temples and a national park and waterfall. And thank you to Tony for his warm friendly smile and impeccable service each morning at breakfast. The food, drinks, and service at all of the restaurants and bars within the resort are top notch and it didn't matter where we went, we were greeted by name and I was reassured that they were already aware of my allergy to shrimp and scallops. The two-bedroom residential villa with a private pool and gated garden we stayed in was very clean and we always had plenty of soft fluffy towels on hand. Housekeeping went above and beyond every day paying close attention to the smallest of details.
Comment from Hotel Management
Jun 30, 2017 by Sayamon, Hotel Management
Dear Sean, Thank you for taking the time to share your impressions It is wonderful to hear that you enjoyed everything from the Room, Housekeeping, Food and Beverage Venues to services from our team. My team and I are proud to have made your stay memorable. I hope to have the pleasure to welcome you and your family again in the near future. Warm Regards, Sayamon Sittirit Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful retreat

Posted Jan 4, 2017
Calm and relaxation, good for families, excelent staff, especially Chef Datren and F&B manager
Comment from Hotel Management
Jan 5, 2017 by Giles - General Manager, Hotel Management
Dear Anonymous Thank you for your feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay and that Darren and Wassan took such good care of you. We look forward to welcoming you back again soon Thank you Giles
5 out of 5
by A verified traveler

Well maintained and caring resort !

Posted Dec 24, 2016 on Hotels
Most of the staff are "genuinely" friendly and helpful, in particular Arena at the reception. She was very sincere and cheerful when we walked in to the desk to help, far more genuine than the designated Assistant/Butler (Max) assigned to our villa. Thai food is particular great at the hotel though a bit pricey. Very well maintained resort, villa was nicely decorated, better than what showed on its website. The only thing to complain is the resort is far from everything but the resort did not offer much interesting activities to keep you stay at the resort for 5 days or longer.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear guest Thank you foryour feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay and that Max and the team took such good care of you. We look forward to welcoming you back again soon Thank you Giles
5 out of 5
by A verified traveler from Phuket

Best hotel I've ever stayed at in my life.

Posted Dec 16, 2016 on Hotels
Lovely.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear guest Thank you for your feedback. I am delighted to hear that this is the best resort you have ever stayed in. We look forward to welcoming you back again soon. Thank you Giles
5 out of 5
Recommended
for Families
by A verified traveler from Singapore

One of the most memorable hotel ever experienced

Posted Dec 8, 2016
Pros: Staff's hospitality, Villa and Restaurants
Cons: It could be fun to give variety to leisure activities on the beach.
Everything was perfect, especially villa itself and it's facilities (private pool and patio faced lagoon ) were excellent!! The location is north-side of airport, so bit far away from leisure venues. But that is even better to keep the hotel's atmosphere comfortable. In addition, well mannered staff are friendly and professional about hospitality. Please give our best compliments to attendant Ms. Mew and Ms.Pang. It was a dreamy four days for my family!!
Comment from Hotel Management
Dec 11, 2016 by Giles - General Manager, Hotel Management
Dear Taro Thank you for your feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay with us and that Khun Mew and Khun Pang took such good care of you. We look forward to welcoming you back again soon Thank you Giles
5 out of 5
Recommended
for Couples
by A verified traveler from US

Villa was PHENOMENAL!

Posted Nov 29, 2016
Pros: the pool was great, bed was AMAZING! staff was friendly. breakfast buffet was great (coffee wasn't great though).
Cons: the staff kept asking for our room number - even when we were just walking around and we found it to be so annoying!
Location: nothing close by - the surrounding "markets" were outrageously priced.
went for our honeymoon - we had such a great time at our villa in Phuket that we barely left the room! the private pool was perfect! The bed was so incredibly comfortable! shower and amenities were great! staff was so friendly and well spoken. the bikes were great, the wifi was great even on the beach. cons: The "free" amenities at the beach weren't actually free - we wanted to use the kayaks and the guy told us there was a charge and that we had to make a reservation even though no one was using the equipment. The resort isn't really near anything so we mostly stayed on the property the whole time as traveling via taxi was a bit outrageous in cost.
Comment from Hotel Management
Nov 30, 2016 by Giles - General Manager, Hotel Management
Dear Stephanie Thank you for your feedback on your recent honeymoon stay with us. I am delighted to hear that you had such an enjoyable time, appreciated so many aspects of the resort and that the team took such good care of you. We look forward to welcoming you back again soon Thank you Giles
5 out of 5
by A verified traveler

High quality

Posted Nov 19, 2016 on Hotels
Good property, high quality service, qualified staff, very good spa experience.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Valued guest Thank you for your feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable time and that the team took such good care of you. We look forward to welcoming you back again soon Thank you Giles
5 out of 5
by A verified traveler

Posted Nov 16, 2016 on Hotels
Amazing. Dont choose villa if you are scared of insects or reptiles.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear valued guest Thank you for your feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay with us. We look forward to welcoming you back again soon Thank you Giles
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice environment with private beach

Posted Oct 11, 2016
Location: turtle village
nice and helpful staff, good services, very quiet beach, many activities organised by the hotel details are good
Comment from Hotel Management
Oct 16, 2016 by Giles - General Manager, Hotel Management
Dear Anonymous Thank you for your feedback on your recent stay with us. I am delighted to hear that you had such an enjoyable stay with us and look forward to welcoming you back again soon. Thank you Giles