Ratings based on 103 Verified Reviews

3.8 out of 5
78% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from thatcham, reading

Great hotel

Posted Dec 22, 2016
Very nice hotel with excellent staff. Very child friendly. Good food. Would definitely stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from Cornwall

One night stay

Posted Sep 18, 2016
Booked a twin room for one night with my son, as needed to be in Reading the next day. It was close to relatives in Newbury who we wanted to see for a meal, and also close to Reading. Very pleasantly suprised by the place. Interior does feel dated, but that didnt bother me. Lovely location, set back from road with ample parking. Room was clean and a generous size, and the ensuite much bigger than many new build premier inn style hotels. The windows opened which was a real bonus, as i cant stand stuffy hot hotel rooms. The only slight annoying thing about the room was the phone rang randomly 3 times, once at 5.30am. There was no one on the other end. Apparently there has been a fault with the line that is causing this and the staff thought it had been fixed by engineers, so will now investigate further and apologised for the issue. Breakfast was the standard hotel affair. Self service cooked or continental. Would advise going elsewhere if you are after a tasty upmarket start to your day. Otherwise it's perfectly adequate for what it is. All in all, would definitely stay again and would recommend to others. I slept soundly!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2016
Overnight stay to visit Newbury Races. Hotel facilitated early booking and arranged a taxi to take us to the races/reception.
2 out of 5
by A verified traveler

Posted Aug 15, 2016 on Hotels
Did the job but wasn't anything special. Never seen such little space in a bathroom in my life. For £125 not worth it. I spend a lot of time in hotels for work and this is highly overpriced for what you get.
5 out of 5
by marilyn

Nice peaceful hotel.

Posted Jun 6, 2016 on Hotels
Needed to move room as toilet not working proberly and was at a holiday weekend...Immediate,y sorted out by curtious and professonal staff.
5 out of 5
by lawrence from sheffield

Posted May 17, 2016 on Hotels
Good clean friendly place hotel staff very helpful had a nice stay here would definitely go back
4 out of 5
by Ruth

This traveler left a rating score only Posted Mar 15, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Jan 28, 2016 on Hotels
Stay was good
5 out of 5
by Peter from Highams Park

Perfect location

Posted Jan 9, 2016 on Hotels
It was ideal for us as it was so close to daughter and Douai Abbey. Very friendly staff and great breakfast.
4 out of 5
by Mrs. Z C Sugden from Leeds

Posted Sep 17, 2015 on Hotels
3 night stay as part of a holiday