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Reviews of Berkshire Inn

2 out of 5
Berkshire Inn
150 W Housatonic St, Pittsfield, MA

Reviews

7.6

Good

Rating 10 - Excellent. 185 out of 657 reviews" "
Rating 8 - Good. 270 out of 657 reviews" "
Rating 6 - Okay. 113 out of 657 reviews" "
Rating 4 - Poor. 54 out of 657 reviews" "
Rating 2 - Terrible. 35 out of 657 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is so convenient to the Berkshire Museum and downtown Pittsfield! There are plenty of great restaurants a short distance away. The price is right and we used the savings to eat at local spots for breakfast, too. They have done some nice updates, so it doesn't feel like the motels that I went to when I was a kid with my parents.
Stayed 3 nights in Feb 2024

2/10 Terrible

Darby

Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a good stay here at the Berkshire inn, the staff is very accommodating and helpful, my room is very clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was up too its standards
Stayed 1 night in Jan 2024

10/10 Excellent

Qyreeana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jenna

Traveled with partner
Liked: Amenities
Bed was comfy and the room reasonably priced. Bathroom floor seemed greasy and there was a poorly placed chair that made access to one side of the bed difficult
Stayed 1 night in Dec 2023

8/10 Good

Jamie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Jake

Liked: Cleanliness
Disliked: Staff & service
Decent spot. Bed is okay. Heater was good. Room is what you’d expect. Owners/worker didn’t say a word to me the entire check in process. 24/7 reception is nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Nice price... quiet..wish front desk was a bit freindlier...nice room
Stayed 1 night in Oct 2023

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
it was great
Stayed 1 night in Oct 2023

8/10 Good

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beds and pillows were quite comfortable. Water in shower was nice. Shower curtain kept falling away from wall on curved rod so a little challenging to keep water from running out - design flaw. Property is older but in good order. Our room had a desk and a table with 2 chairs and that was nice. Dresser had large surface area for "stuff". Only had 1 pot of coffee on at a time and they were out when we went to front office to get some. Coffee machine had two other warmer areas so it was possible to have 3 hot pots at any given time but other 2 pots were clean and empty. Should have at least had one more pot on warmer for back-up. Owners were nice enough but didn't smile too much and never replied to "Thank you" with a "you're welcome" or any other reply for that matter. Maybe it was a cultural thing but a reply would have been nice. All in all, I would def stay there again. Very affordable.
Stayed 2 nights in Oct 2023

6/10 Okay

Blaise

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were only in town for a couple days and decided since we were only sleeping at this motel it would be fine but it just wasn't in very good condition for the price we paid. There were holes in the walls that were freshly patched, paint was chipped, cracked, and dingy. Outlet was hanging out of the wall which felt pretty unsafe. Staff was nice enough but I dont think we would stay here again.
Stayed 2 nights in Oct 2023

8/10 Good

colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for price
The rooms are small and simple but updated, new, clean and fresh. Good room for a traveling thru stay. Only concern was when I asked for an extra blanket i got a strange look from the desk and it smelled bad, like intense incense. Never ended up using it
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Average
Older motel. Needs upgrade. Room was average but had plenty of hot water. Expensive for what is offerred.
Stayed 1 night in Oct 2023

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the bed was very hard.
Stayed 1 night in Oct 2023

2/10 Terrible

Sarah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was rude at check in, beds uncomfortable, room was dated/worn/stained and TV kept going in and out. I felt unsafe and uncomfortable the whole time.
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 1 night in Oct 2023

8/10 Good

ERNESTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Well appointed room; mini fridge,microwave comfortable easy chair, individual lights above the bed to allow reading without disturbing your sleeping partner. A bathroom mirror that lights up for easy viewing for shaving and grooming.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anirban

Stayed 1 night in Oct 2023

10/10 Excellent

Walter R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodeled Comfort at Berkshire Inn
We had a spacious room (225) with two queen beds, a desk & chair, table & two chairs, in addition to the tv unit with fridge & microwave. It was quiet, clean, & comfortable. The bathroom was spotless and brand new. It became obvious that the unit had recently been remodeled. We would definitely stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall Colors
Very clean and comfortable. Nice central location. Pleasant management
Stayed 1 night in Oct 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a passing through stay. Clean, comfortable, easy access. Not far from the old downtown Pittsfield, MA.
Stayed 1 night in Oct 2023

4/10 Poor

irene

Stayed 1 night in Sep 2023

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little hard. They a plexiglass up around the counter with a tiny window to slid your credit card threw. I could not hear a word the gentleman was saying. I had to have my 8 year old tell me what he said. They did not great us when we walked in. He actually sat there on his phone until i said hello afyer about a minute of standing there. The hotel itself was clean and up to date. There was nothing in the room telling you how to access the wifi or a listing of the tv channels. Trying to turn the tv on was a struggle because the cable box is mounted behind the tv. For you coffee drinkers, there is no coffee pot in the room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dependable comfort
This was our second stay this year and as always like our stays in year’s past, the room was clean and comfortable. The room and property, inside and out, are kept well maintained and updated so it looks very nice. I love the in-town location and how the property sits on top of a little hill away from street traffic and in a bright, sunny spot. It is a Mom & Pop era motel that offers the basics of an overnight motel stay with a lot of dependable comfort. It’s all that we need and enjoy.
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Asharia

Stayed 5 nights in Sep 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic shower Men at desk were helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin, Northfield

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Sep 2023

10/10 Excellent

Walter J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and centerly located.
Stayed 5 nights in Sep 2023

2/10 Terrible

Brian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst places I've ever stayed at. The room, apparently recently "renovated," reeked of an ashtray, as if it were home to a nightly smoke-filled game of poker. Spiders; exposed drywall and spackle; holes in the walls; useless television (slow and pixilated signal, minimal channels, confusing remote), and, apparently, no wifi! Most egregiously -- the bedsheets were for a smaller sized bed, and did not cover the mattress!!! No continental breakfast, but I wouldn't have wanted to eat anything prepared here anyways -- I couldn't leave soon enough. You get what you pay for? Or do you even get that?

10/10 Excellent

Fawn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless. So conveniently located. The stream and picnic tables/bbq grills are so unique; we didn’t take advantage but seems a great idea.
Stayed 1 night in Sep 2023

6/10 Okay

Agnes

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room was fine. Staff friendly. But the sound carried from adjoining room. Listened to a couple talk nonstop for 1 1/2 hrs when trying to sleep.
Stayed 1 night in Sep 2023

8/10 Good

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
courteous staff, helpful, clean room, updated bathroom fixtures and bedside lighting, able to check in after 10 pm

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This motel is well maintained. My room looked like it had been recently renovated with newer beds and bathroom fittings. I had a hair dryer, microwave, tv and fridge. The free Wi-Fi worked. Would definitely stay there again.

10/10 Excellent

Brandon

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
room had an odor, shower had lukewarm water at 3 in afternoon, toilet was not clean, room did not have coffepot
Stayed 1 night in Aug 2023

10/10 Excellent

Yuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet, close to everything and great customer services!
Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a lovely place! Super clean, comfortable & quiet. My wife & I will definitely stay there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family run high-quality Inn in the Berkshires
It was a great no-frills Inn, but was very pleasantly surprised how update & modern the room was. Very new bedding, modern sink & fixtures, great fluffy towels & very nice string shower!
Stayed 1 night in Aug 2023

6/10 Okay

Spence

Liked: Cleanliness
Disliked: Amenities
Average stay
Stayed 1 night in Aug 2023

8/10 Good

tetesa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s leave aside the fights in the parking lot, that this is really a MOTEL and not an “inn” – but that nonetheless, we sure weren’t charged “motel” prices – the surly clerk who claimed falsely that there wasn’t a WiFi password, that the room didn’t merely have horrible decor but smelled like it hadn’t been aired out in a month, and that housekeeping was indifferent about requests to spruce up. We were booked for three nights, and on the day before checkout, while I was napping, my wife was sitting in front in one of the plastic chairs provided. And a fellow ambles right up to her, and without so much as a hello or an introduction starts chattering at her ... punctuated by asking her when she was checking out. Being no fool, she declined the bait, and replied that she would check out when she was ready to check out. And he answered “You leave today!” And she then notices his walkie-talkie and keys, and squints some, and recognizes the surly clerk ... and answers that she’s due to check out the next day. And he repeats that she was leaving that day, and she repeats that she’s due to check out the next day, and furthermore that we prepaid for three nights. And he answers “We’ll see!” and stalks off. I have booked a number of trips over Expedia the last couple of years, but this is the only place I’d never touch again with a ten-foot pole.

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities, room comfort
the motel is well located, and the room was fine. However, it was advertised as offering continental breakfast, which did not exist. The manager indicated only coffee is offered in the office. That should be known to travelers in the event they need food immediately, as with medication.
Stayed 1 night in Aug 2023

8/10 Good

Rebecca

Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but unstable wifi
Nice room, nice pool, but wifi was very unstable. Good bargain otherwise for the price but if connectivity is a priority stay somewhere else.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
We would stay here again. Room was clean and comfortable and up to date. Property is well maintained. We did not use the pool but others were. Walk to hot dog ranch for dinner.
Stayed 1 night in Aug 2023

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, staff & service
Old rather shabby condition. Rooms were clean, lights over bed didn’t work.
Stayed 1 night in Aug 2023