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Reviews of Chesapeake Inn of Lenox

3 out of 5
Chesapeake Inn of Lenox
210 West Street, P.O. Box 1920, Lenox, MA

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 4 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.2/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Very convenient location to arts / outdoors events in Lenox area. Available for one night stay, last minute booking. Host very responsive
Stayed 1 night in Oct 2019
Response from John on Oct 16, 2019
Thank-you very much for your input and recognition. If there is anything that we can do to improve; please let us know. Hopefully we can serve you in the future.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
John the Innkeeper is overly accommodating and offers terrific advice. The location couldn't be better and Lenox (downtown) is charming.
Stayed 2 nights in Aug 2019
Response from John on Aug 15, 2019
Thank-you very much, Vincent, for taking the time to offer your review and your thoughts. It is always gratifying when our efforts to serve our guests are appreciated. Looking forward to seeing you again.

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019
Response from John on Aug 15, 2019
Thank-you for your review. We are curious as to what we could do better for you. We are always open to suggestions.

4/10 Poor

Anna, Oakland

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The goodwill of the property owner does not outweigh the downsides of the property, unfortunately. The owner is kind, attentive, and very responsive. The bed had springs that you could feel (the owner did make an attempt to rectify this but it didn't happen in time for our stay). There is dirt in just about every corner of the house; the kitchen is not up to restaurant cleanliness standards. There is trash in the yard, broken pots near front door, and dirt on front porch (first impressions count). There is a continuing musty odor that is strong when you enter. Part of the upstairs bathroom sink is falling apart at the side. I feel bad for reporting this as the owner was so kind and thoughtful but I cannot justify giving this even 3 stars. It is close to Tanglewood however and the owner know the town very well. I would not stay here again.
Stayed 3 nights in Jun 2019

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The host of the Inn couldn't be more nice and accommodating but the Inn and the rooms could really use a good dusting/cleaning and overall update. That being said, it is extremely well located to Tanglewood.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from John on Aug 8, 2018
Thank-you for recognizing our efforts to serve you. Hopefully you'll allow us to do so again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Response from John on Jul 19, 2016
It is always gratifying when our efforts are appreciated. We look forward to serving you in the future.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Clean and basic B & B close to Tanglewood grounds
Rooms are in a renovated older house. They are a little small, so the rooms themselves are not meant for lingering, although there is a living-room sized sitting room on the ground floor. The place is a little hard to find from the main road if you haven't been there before.
Response from John on Jul 19, 2016
Thank-you for recognizing our efforts to serve you. Part of our charm is our quiet setting. That, of course, is partly due to being in a residential zone. Unfortunately, because of that zoning, our signage is restricted by law. To help circumvent this condition, we have a flashing green light on our lamp post which helps to find us after dark.