Posted Jun 10, 2016 on Hotels
The hotel felt a little run-down over-all. Right outside the elevator on my floor was a stack of broken microwaves, mini-fridge, and other trash. I thought maybe someone left it there momentarily - but two days later, still sitting. The room was a great size and the bed was comfortable. Saturday morning the cleaning staff was working and speaking so loudly to each other in the hallway and between rooms - forgetting that people come to a hotel to sleep and seemed totally unconscious of that fact. Even with the Do Not Disturb sign on the door, they knocked at 9am to offer to clean the room. Not the end of the world, but again, more about their not being thoughtful of the guest experience.
Comment from Hotel Management
Jun 15, 2016 by Chuck, Hotel Management
Thank you for your comments. Your feedback is important to us and will assist us in our effort to continuously improve. I am sorry the items you mentioned took away from your enjoyment at our property. Thank you for taking the time to share your experience.