Ratings based on 346 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Oct 31, 2016
Awesome place to say. I would defiantly stay there again.
Comment from Hotel Management
Nov 3, 2016 by Chuck, Hotel Management
Dear Anonymous, Thank you for your comments. It is great to hear you enjoyed your visit. Thanks for staying with us. Sincerely, Chuck Burnick General Manager
2 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Sep 3, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you for taking the time to rate our Hotel. We are continuously upgrading our product and services and hope you will try us again in the future. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
4 out of 5
by M. A.

Posted Aug 26, 2016 on Hotels
Very nice
3 out of 5
by A verified traveler

Posted Aug 20, 2016
They did not have a fridge or a microwave like most hotel rooms but the bed was a decent size. The hotel charged me twice so checking out was not so great.
4 out of 5
by A verified traveler from PEPPERELL, MA

NICE QUIET HOTEL

Posted Aug 10, 2016
Pros: AS ABOVE
Cons: AS ABOVE
Location: HANDY TO GO TO TANGLEWOOD MUSIC CENTER IN LENNOX. HANDY TO THE CLARK MUSEUM IN WILLIAMSTOWN. HANDY TO TOURING BEAUTIFUL OLD PITTSFIELD STATE PARK.
A SEVEN STORY HOTEL IN DOWN-TOWN PITTSFIELD. COMFORTABLE QUIET ROOMS WELL FURNISHED. HOT BREAKFAST SERVED IN DINING ROOM AS PART OF THE RESERVATION PACKAGE. STAFF IS PLEASANT AND HELPFUL. HOTEL IS OLDER BUT VERY WELL KEPT. EASY HOTEL PARKING. HOTEL HAS THE USUAL AMENITIES INCLUDING SWIMMING POOL.
Comment from Hotel Management
Aug 10, 2016 by Chuck, Hotel Management
Dear Phil, Thank you for your comments. We are glad you enjoyed your visit. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
4 out of 5
by E.

A Weekend Getaway!

Posted Aug 9, 2016 on Hotels
We went for a two nite getaway. It was very beautiful mountainside around the Jimney Peak area. We toured the vacation resorts and had dinner in North Adams at the Biston Seafood Restaurant.
Comment from Hotel Management
Aug 13, 2016 by General Manager, Hotel Management
Dear E., Thank you for your comments. We are glad you enjoyed your stay. Thanks for choosing us. Sincerely, Chuck Burnick General Manager
1 out of 5
by Brian from 4 star hotel traveler

Posted Aug 9, 2016 on Hotels
This hotel needs a total overhaul. Way outdated,. Dirty,old etc. no way is it a 4 star hotel. Not even close the one good thing was we could get out and walk to restaurants and downtown area.
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear Brian, Thank k you for your comments. I am sorry you were disappointed with your experience. Your feedback is important to us as we plan future upgrades. Thank you for staying with us. Sincerely, Chuck Burnick General Manager
3 out of 5
by A verified traveler

Posted Aug 1, 2016 on Hotels
Comment from Hotel Management
Aug 6, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you for taking the time to rate us. Sincerely, Chuck Burnick General Manager
3 out of 5
by judith from Ancastor Ontario Canada

Posted Jul 30, 2016 on Hotels
This is certainly Not a four-star property!
4 out of 5
by Richard

Posted Jul 29, 2016 on Hotels
garage a disgrace - should be condemmed