Hotel was convenient for my stay. Room was clean.
Posted Jul 25, 2016 on Orbitz
The hotel was priced right for the location, it was quiet and clean. There was a smoke smell in the room, which I am allergic to but not enough to complain. I did not have breakfast there, but it was offered with the room fee. The landscaping could have used updating, weeding. One concern I had was the door I entered to get to my room had no security lock, anyone can walk in and down the hallway where I was staying. A bit scary with the way things are in Pittsfield. Lobby was inviting, and pleasant. Front office personnel pleasant, and helpful. I did call ahead and ask that everything be in working order before I arrived due to the reviews this hotel has received. It was a nice roomy room. The hot water was hard to come by, there was a very small area on the faucet that would get hot water. I am hoping someone will invest some time and money into the esthetics of the outside more inviting. If I didn't once live in Pittsfield, I would not have stayed here, I know the area and felt safe there.