Ratings based on 215 Verified Reviews

2.8 out of 5
36% of guests recommend
3.1 Room cleanliness
2.9 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Erie, PA

In & out no hassles

Posted May 2, 2017
Pros: convenient
Location: Right on my route
Nice bar with good food right around the corner on RT 8/9.
1 out of 5
by A verified traveler

Last option Hotel, but even then dont go there!

Posted Feb 27, 2017 on Hotels
Was hard to get towels for 4 people, even I reserved for 4 people, breakfast was non existent Area where hotel is looks very scary and bad
4 out of 5
by Ken

This traveler left a rating score only Posted Jan 18, 2017 on Hotels
1 out of 5
by A verified traveler

Clean bathrooms for commuters- not much else!

Posted Dec 1, 2016 on Hotels
Drug deals and female entertainment labor at this establishment for two nights during Thanksgiving. Staff doesn't seem to want to run a business as we weren't given wifi codes or told anything about check out, breakfast, or room service. I get that this is a franchise but for the room price just pay more and go to the Best Western plus where at least you wont have to park next to addicts. Breakfast? I didn't even bother to check- we were commuters anyway and McDonalds right across the street. We got stuck in an awful room because of our pet which was smoking!! And there was carpeting so gross and not exactly pet friendly!! The bathrooms were clean and well stocked but the linens on the bed had burn holes and the towels were a questionable tint of grey. Further, the room itself had an adjacent connector door which was sketchy and uncomfortable!! I honestly wish I could have stayed somewhere else but the bathroom gave me a nice place to shower while my boyfriend stood vigilant guard. The pillows were nice and many too. The hvac was noisy but gave a nice blockade to the nearby street noise. Perhaps a better room would have provided a better experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice, clean room, looks well maintained.

Posted Oct 18, 2016
Pros: Clean, well maintained rooms
A no frills place to stay in the Berkshires. Very nice clean, well maintained rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from west hartford ct

Good location

Posted Oct 16, 2016
Pros: Location. Close to good and shopping and downtown Pittsfield
Cons: The horrible continental breakfast
Location: Good, shopping city nearby
Room was spacious, fridge and microwave, table and new bathroom. Problem: free breakfast was all carbohydrates!!! No fruit or yogurt. Others selections not readily replenished even early in am.
4 out of 5
by A verified traveler from Champions Gate, Fl

Hair drier

Posted Sep 14, 2016 on Hotels
The electric went out and only he main room had electric but that was because of a storm and we were getting ready to go to a wedding and my wife had just started drying her hair and was not happy, but the office brought a corded hair drier up quickly so she could finish.
4 out of 5
by JEFFREY C

This traveler left a rating score only Posted Aug 30, 2016 on Hotels