“The front desk staff gave away my reservation to some random person so when I arrived to check in around midnight, I was turned away and told that they were out of rooms. I asked the desk staff to search my confirmation number and he basically said I was crazy because my name wasn’t in the system. After calling every hotel within 25 miles, we had to drive 25 minutes to Hood River at 1:00am with our child and paid almost $400 for a last minute reservation at the Hampton Inn just to get a few……
“The front desk staff gave away my reservation to some random person so when I arrived to check in around midnight, I was turned away and told that they were out of rooms. I asked the desk staff to search my confirmation number and he basically said I was crazy because my name wasn’t in the system. After calling every hotel within 25 miles, we had to drive 25 minutes to Hood River at 1:00am with our child and paid almost $400 for a last minute reservation at the Hampton Inn just to get a few……
Kaila