Porch

Reviews of Cousins Country Inn

3 out of 5
Cousins Country Inn
2114 W. 6th St., The Dalles, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1009 reviews" "
Rating 8 - Good. 280 out of 1009 reviews" "
Rating 6 - Okay. 70 out of 1009 reviews" "
Rating 4 - Poor. 34 out of 1009 reviews" "
Rating 2 - Terrible. 18 out of 1009 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside we have is that we left a shirt in our room and tried to call 4 times and they didn't answer the phone at all. Luckily my brother lives in The Dalles and Iwas able to call him and he went and picked it up.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from i84
Stayed 1 night in Mar 2024
Response from Addie on Mar 26, 2024
Thank you for sharing your comments, Kathleen. We hope you come back for another conveniently located stay soon!

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and restaurant was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Mindijo, La Center

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the room was spacious. Location is nice and we always enjoy the restaurant.
Stayed 2 nights in Mar 2024
Response from Addie on Mar 20, 2024
Our team is thrilled to hear you enjoyed our roomy accommodations, convenient location, and delicious on-site restaurant. Thank you for sharing, Mindijo; we hope to see you again soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Meg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel for a great price. Friendly staff. Pool and hot tub area look very nice.
Stayed 1 night in Mar 2024

4/10 Poor

Kathrine

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Price was great, food and service were great. There was large gap under the door to outside. The shower pressure was like fire hose and uncomfortable to take a shower with. The tub was dirty looking and the bed was very lumpy and lopsided. It just felt yucky. You definitely get what you pay for. The food at the restaurant was delicious but I would not stay here.
Stayed 1 night in Mar 2024
Response from Addie on Mar 5, 2024
Thank you for taking the time to share the details of your experience, Kathrine. That our accommodations fell short of our ordinarily high standards for maintenance and cleanliness is dismaying to hear. If we didn’t have the opportunity to address this concern during your stay, we are sincerely sorry. We hope you will give us the chance to redeem your impression during a return visit. Should you require anything to make your experience more enjoyable, please do not hesitate to inform a member of staff and we will work to ensure your comfort. Thanks again!

8/10 Good

Kerrine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Addie on Feb 23, 2024
Thank you for sharing your rating, Kerrine. We hope you return for a 5/5 experience soon!

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very simple good for a night;)
Stayed 1 night in Feb 2024
Response from Addie on Feb 24, 2024
Thank you for sharing your review, Mary. We are delighted you enjoyed your evening with us!

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, the bed was good, the shower was great. Was a good spot to stop on our travels.
Stayed 1 night in Feb 2024

10/10 Excellent

JOANN, pendleton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with this property. It was like a hotel from the 90's where there was a DVD player in the room and free movies that guests could check out at the front desk. There's a refrigerator and microwave in the room. A walk-in shower with a window in the bathroom. Beds were soft and comfortable. It was a good room for a great price! I would definitely stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Anne

Stayed 1 night in Feb 2024

10/10 Excellent

Shailen

Liked: Cleanliness, staff & service, property conditions & facilities
Very well decorated, staff was very friendly and loved the atmosphere of where the hotel was located. Very much enjoyed our stay. Restaurant was very good with catering to our food allergies
Stayed 1 night in Feb 2024
Response from Addie on Feb 15, 2024
That your time with us was fun, friendly, and delicious puts smiles on our faces; thank you for sharing, Shailen. We hope you return for another fun and fancifully furnished stay in the future!

10/10 Excellent

Stacey, Winnemucca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how friendly the staff was, we loved their restaurant we would definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Price and comfort
Stayed 1 night in Feb 2024

6/10 Okay

geoffrey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Cristina on Feb 4, 2024
Thank you for providing your rating, Geoffrey. We hope you come back soon so we have the chance to ensure you have a 5/5 experience!

10/10 Excellent

Dominic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice quiet place to stay and the food was fantastic
Stayed 1 night in Jan 2024
Response from Cristina on Jan 31, 2024
Thank you for your kind comments, Dominic. Our team is delighted to hear you were pleased with our peaceful atmosphere and the delicious offerings at our on-site restaurant. We are grateful for you and we hope to welcome you back for another fun and fantastic visit in the future!

6/10 Okay

Paula

Stayed 1 night in Jan 2024
Response from Cristina on Feb 4, 2024
We appreciate your sharing your rating; our team hopes to have the opportunity to further impress you during a return stay. Thank you, Paula!

8/10 Good

Anne

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Addie on Jan 4, 2024
Thank you for sharing your rating, Anne. We hope you come back so we can ensure you have a 5/5 experience!

4/10 Poor

Debra

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Addie on Dec 29, 2023
Thank you for sharing your rating. We're sorry to see your experience fell short of 5 stars, Debra. We hope you return and give us the chance to improve your impression!

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Addie on Dec 29, 2023
Thank you for the stellar rating, Jason. We hope to see you again soon!

10/10 Excellent

Lina

Traveled with partner
Liked: Staff & service, property conditions & facilities
Office and inside is very nice. Coffee is great too. Rooms are alright. Bathrooms might need updates a little. Easy in and out..very cute motel!
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Hotel was great, mattress was a little too soft for our liking.
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was incredibly friendly and helpful. The room was very clean, comfortable, and restful. We stayed in the king room with vaulted ceiling. The deck was large. The fireplace a nice touch. Pricing is extremely reasonable. The food and wait staff in the restaurant are top notch. I won’t hesitate to stay at this property again. In fact, I’d consider a vacation in The Dalles just to stay at Cousins for a few days. I highly recommend it!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Arjen

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Addie on Dec 16, 2023
Thank you for the excellent rating, Arjen. We're thrilled you enjoyed your stay!

10/10 Excellent

Jennifer, North Bend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Addie on Dec 12, 2023
Thank you for sharing your stellar rating, Jennifer. We are thrilled you had fun with us!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Addie on Dec 6, 2023
Thank you for the 10/10 rating, Brad. We're thrilled you enjoyed your stay!

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023
Response from Addie on Dec 22, 2023
Your 5/5 rating is appreciated by us all, Kevin; thank you for sharing. We hope you return soon!

10/10 Excellent

Jeanette

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a GREAT place! Such friendly service, amazing food and the place is just CUTE AS CAN BE! Highly recommend :)
Stayed 1 night in Nov 2023
Response from Addie on Nov 23, 2023
Thank you for sharing your delightful review, Jeanette. That our hardworking team, delicious fare, and adorable ambience brought you joy is uplifting to hear. Your confident recommendation is deeply appreciated; we hope to welcome you back soon!

8/10 Good

Tyler

Stayed 1 night in Nov 2023
Response from Addie on Nov 22, 2023
Thank you for sharing your rating, Tyler. We hope you return and give us the chance to earn your 5/5 impression!

8/10 Good

Toni

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Addie on Nov 22, 2023
Thank you for providing your rating, Toni. We hope to impress you even further in the future!

10/10 Excellent

Jason

Stayed 1 night in Nov 2023
Response from Addie on Dec 7, 2023
Your 5/5 rating is greatly appreciated, Jason; thank you for sharing. We hope to see you again soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Food at the restaurant was great. One server (Joel on the dinner shift) was absolutely fabulous ……. Unfortunately, the female waitress the next morning was surly and did a lousy job, so only 4 stars.
Stayed 1 night in Nov 2023
Response from Addie on Nov 28, 2023
Thank you, Robert, for providing your balanced feedback. While we are pleased our evening service impressed, we are disappointed to hear your breakfast experience fell short of expectation. Our team aims to leave a much better impression than what you describe; for our lapse in friendliness, we are sincerely sorry. Thank you again for choosing us, Robert. We hope you return and give us the chance to show you a wonderful time!

8/10 Good

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Addie on Nov 15, 2023
Thank you for sharing your rating, Mark. We hope you return and give us the chance to earn your 10/10 impression!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Addie on Nov 8, 2023
Thank you for sharing your perfect rating, Jason. We hope to see you for more fun in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The Dalles
Decently priced for a nights lodging. Very out dated
Stayed 1 night in Oct 2023
Response from Addie on Nov 1, 2023
Thank you for sharing your thoughts. We hope you return and give us the chance to earn your 10/10 impression!

8/10 Good

Bonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the food at the restaurant. The coffee in the room was good. Beds were comfortable. Would have preferred a room closer to restaurant and on ground floor. Reasonably priced.
Stayed 1 night in Oct 2023

10/10 Excellent

Janice

Stayed 1 night in Oct 2023
Response from Addie on Nov 2, 2023
Thank you for the 10/10 rating, Janice. We hope to see you again soon!

6/10 Okay

Darren

Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness
Place has great potential. Loved their dog food fundraiser and that they are pet friendly. Gave poor rate for cleanliness because the bathe towels were dirty, possible makeup stains. We exchanged them, they didn't question or acknowledge the reason. Room is a good amount of space, good shower pressure, nice gift for our dog. Most staff were friendly, others indifferent. Restaurant was disappointing. Very slow. We were looking forward to our meals but they took over an hour. No sign of food so we told waitress it's taking too long and we just want to pay for drinks. She said on the house... No reason or apology for our wait... coffee and cookies in the lobby are good!! The blinds in the room do not close flush so street light shines in they the slats. They could add drapes... we do not try pool.
Stayed 2 nights in Oct 2023
Response from Cristina on Nov 1, 2023
Your insight is appreciated, Darren; thank you for taking the time to share. Though we are happy our roomy accommodations and love for fluffy friends brought you joy, we’re saddened to hear we fell short of our ordinarily high standards for cleanliness and prompt service. If we missed the chance to address your concerns while you were with us, we apologize. We hope you come back and give us the opportunity to ensure you have an immaculate experience. Please feel welcome to inform a member of staff if anything is amiss and we will promptly seek resolution. Thank you again for being our guest!

10/10 Excellent

Cecilia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasant
Stayed 1 night in Oct 2023
Response from Addie on Oct 28, 2023
Thank you for sharing your thoughts, Cecilia. We are delighted you were pleased with your visit and we hope to see you again soon!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Addie on Nov 6, 2023
Thank you for the 5/5 rating, Shawn. We hope to see you again soon!

10/10 Excellent

marvin

Stayed 1 night in Oct 2023
Response from Addie on Nov 6, 2023
Thank you for the stellar rating, Marvin. We're overjoyed that you had fun with us!

6/10 Okay

Michael John

Liked: Staff & service
Expected better food in restaurant. Cinnamon rolls however are a ten. One roll weighs more than a loaf of bread. Rooms dated and way over priced. Area congested and dense with mix of industry and retail. Won't go back
Stayed 1 night in Oct 2023
Response from Cristina on Oct 27, 2023
Thank you, Michael John, for sharing your thoughts. We are proud of our cinnamon rolls; your praise is greatly appreciated. We are disappointed, however, to hear your account of the rest of your stay. While we are an older property, we work hard to ensure cleanliness and to improve our facilities as resources allow. If we did not have the opportunity to discuss your concerns while you were with us, we apologize. We hope you do return and give us the chance to redeem your impression. Should you need anything to make your stay more enjoyable, please feel welcome to inform a member of staff and we will promptly work to ensure your comfort. Thanks again!

10/10 Excellent

Allen, salt lake city

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, fun, Clean and always inviting wonderful staff.
Stayed 1 night in Oct 2023
Response from Addie on Oct 17, 2023
Thank you for your kind comments, Allen! We hope to see you for more fun in the future!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Cousins Country in was clean and affordable. All staff members were polite.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Addie on Nov 6, 2023
Thanks for the excellent rating, John. We hope to welcome you back soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to stay. Affordable and clean. TV connection was spotty and the water heater control is set high enough that you will burn yourself at half heat.
Stayed 2 nights in Oct 2023
Response from Addie on Oct 18, 2023
Thank you for sharing your thoughts, Jason. While we’re pleased you were happy with your stay overall, we’re saddened to hear of the issues with your tv and water temperature. Our team is ready and available to address all guest concerns. If we did not have the chance to explore solutions during your stay, we apologize. We hope you will return and give us the opportunity to ensure you have a fun and functioning experience!

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and quick at getting us settled in.
Stayed 1 night in Oct 2023
Response from Addie on Oct 17, 2023
Thank you for your warm words for our staff, Ray! We're delighted you enjoyed your stay!

10/10 Excellent

Sheryl, Boise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but clean and well cared for. Staff very friendly.
Stayed 1 night in Oct 2023