Ratings based on 1,617 Verified Reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel

Posted Oct 18, 2017
Pros: plenty to do
Location: plenty of variety in restaurants
best hotel in town. Friendly staff. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Posted Oct 10, 2017
Thoroughly enjoyed our stay. Buffet breakfast was beautiful overlooking the beach
Comment from Hotel Management
Oct 15, 2017 by Ryan, Hotel Management
Hi Thanks for your feedback, we are delighted you enjoyed your stay. The view in Seasalt Restaurant whilst enjoying an extensive breakfast buffet is a great way to start the day. We look forward to you returning to the hotel. Best Regards Ryan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Perfect Wonderful Easy

Posted Oct 6, 2017
We had the perfect break with the pool the breakfast the beach the dinning Perfect The staff are all really genuine and accomodating
Comment from Hotel Management
Oct 9, 2017 by Ryan, Hotel Management
Hi ange So great to read that you had a perfect stay and you loved your relaxing stay. We hope to see you again soon, Best Regards Ryan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Another great stay

Posted Oct 5, 2017
I have positively reviewed this hotel, before. I have used it regularly, and it has the perfect combination of great modern facilities, but with the personable staff and operational style of an older full-service hotel - the classic gestures that are usually missing these days in a city five-star.
Comment from Hotel Management
Oct 9, 2017 by Ryan, Hotel Management
Hi Nick Thanks for providing another review of Crowne Plaza Terrigal. We appreciate your comments and that you continue to enjoy your visits to Terrigal. Our team are delighted that you continue to enjoy the service provided. We look forward to seeing you again. Best Regards Ryan General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Windsor

The hotel is very close to the beach & restuarants

Posted Oct 2, 2017
Pros: The hotel is very close to the beach and restuarants. The pool and gym areas are fantastic. It was great to sit by the pool with a beer and in the mo
Cons: The hotel should add to the table tennis table....a new 'free ' kids play room would be nice.
The hotel is very close to the beach and restuarants. The pool and gym areas are fantastic. It was great to sit by the pool with a beer and in the mornings gym and spa. The staff are very friendly and helpful. Kids like the table tennis table. The sitting rooms were poor luxury and had great ocean views. It would be good if hotel car parking can be include with the room rate.
Comment from Hotel Management
Oct 9, 2017 by Ryan, Hotel Management
Hi Jerome Thanks for you detailed review of Crowne Plaza Terrigal. We appreciate your feedback and look forward to seeing you again, Best Regards Ryan General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Nice weekend away with the family

Posted Sep 29, 2017
First time staying at the crowne plaza, I must admit we really enjoyed our time there. Staff were very attentive and helpful. Room were clean and comfortable. Definitely coming back and recommending to friends and families. Room 320.
Comment from Hotel Management
Oct 9, 2017 by Ryan, Hotel Management
Hi Thanks so much for visiting Crowne Plaza Terrigal and experiencing the hotel and the great service provided. We look forward to seeing you again soon, Best Regards Ryan General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Canberra

Easily the best hotel on the Central Coast

Posted Sep 8, 2017
Pros: Staff that are friendly and know their job, and who remember you. Beautiful location, includes numerous boutique shops and restaurants, plus beach.
Cons: The extensive and excellent beachfront beer garden has become a, noisy, crowded, drunken youth haunt some nights; inconsistent with rest of hotel.
Location: Sensational beaches, views, shops, restaurants, right on the doorstep. The surrounding Central Coast now has a boutique distillery, Botanica, I like.
Crowne Plaza Terrigal is a genuine 5 Star in a dramatically perfect sea-front location. Spectacular views of the ocean are complimented by larger than average, balconied rooms, late check-out, genuine full buffet breakfast, great restaurants and bars, plus pool, health club, and everything you expect, but often don't get anymore.
Comment from Hotel Management
Sep 11, 2017 by Ryan, Hotel Management
Hi Nick Thanks for a great review of Crowne Plaza Terrigal. We appreciate all of your comments and are pleased that you enjoyed the facilities within the hotel and the local area. The Central Coast has many gems to discover. Our Concierge team will be happy to provide you with some new discoveries on your return visit. We look forward to seeing you again and thank you for the 5 star rating. Best Regards Ryan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

At the beach great location

Posted Aug 29, 2017
Pros: Location
Cons: Carpet outdated
Location: Lots of beach restaurants and shopping beautiful spot
We got a huge room with 2 queen beds and beautiful views over ocean very impressed Thanks Expedia very happy as we got much better results from you then any other booking agency Hendrina Blase
Comment from Hotel Management
Sep 4, 2017 by Ryan, Hotel Management
Hi Hendrina, Thank you for your feedback. It is wonderful to hear that you enjoyed your stay at Crowne Plaza Terrigal. We are very fortunate to be situated so close to the beachfront. We hope that you will be able to come back again soon. I would recommend our Lord Ashley Bar for it's great Tapas menu and stunning outlook for a lazy lunch. All the best, Ryan General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Lovely location & very friendly staff.

Posted Aug 17, 2017
Pros: Location & view.
Cons: Keeping breakfast dishes hot.
Comfortable room with a lovely view. Only dined in the hotel for breakfast. Great choice but unfortunately the food was only Luke warm.
Comment from Hotel Management
Aug 21, 2017 by Ryan, Hotel Management
Hi Salina, Thank you for your feedback. It was great to see that you enjoyed your stay with us and we appreciate your comments in regards to the hot dishes on our breakfast buffet. I am sorry that it wasn't perfect on this isolated occasion. We will pass on your comments to the Food& Beverage Director to review our practices to improve here. We look forward to welcoming you back to the hotel very soon. All the best Ryan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Easy weekend away

Posted Aug 6, 2017
The Staff were absolutely wonderful. Very friendly, efficient and helpful.
Comment from Hotel Management
Aug 9, 2017 by Ryan, Hotel Management
Hi Therese, Thank you for your feedback. We are so glad the your stay with us was memorable and that our staff were a standout. We look forward to welcoming you back again in the future. All the best Ryan General Manager