Ratings based on 130 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Exceeded my expectations, beautiful

Posted Jul 17, 2017
Arriving at the grand isle resort was amazing, the staff were beyond friendly, and the location was beautiful. Jimmy the food a beverages manager was an absolute delight and went above and beyond. The only point I would make is don't order food if you're in a hurry as it can take a while but it is so worth the wait, as the food is outstanding. The little shop could probably do with a few more essentials and basics as there isn't a shop close by. But overall experience was like paradise and I can't wait to go back
Comment from Hotel Management
Jul 21, 2017 by SGC- Exuma, Hotel Management
Dear Hannah, Please hurry back to paradise! Sincerely, Sandra Grisham-Clothier
3 out of 5
Recommended
for Everyone
by A verified traveler

Swarm of Flies

Posted Jul 9, 2017
The front desk could have cared less that our room was swarming with flies every evening. Don't stay near the kitchen!! Only five star service was the maintenance man!
Comment from Hotel Management
Jul 21, 2017 by SGC-Exuma, Hotel Management
Dear valued guest, My sincere apology for the issue with the flies. We have found on Exuma that one has to leave the doors closed especially as you mentioned when cooking. We do care and this message should have been related better by the front desk team and management team for that matter. Again thank you for staying with us and please accept my apology for falling short in guest services. Sincerely, Sandra Grisham-Clothier
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Beautiful accommodations and view!

Posted Jul 8, 2017
Loved it! Staff friendly. Nice to have restaurant available for when you did not want to cook and could have it delivered which was nice. Would not stay anywhere else, have been to sandals exuma and the food and service was a 100percent better at grand isle.
Comment from Hotel Management
Jul 21, 2017 by SGC-Exuma, Hotel Management
Dear Sandra, I love the pics. Hurry back! Sandra Grisham-Clothier
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
great stuff clean room everythings is perfect great location
Comment from Hotel Management
Jul 21, 2017 by SGC-Exuma, Hotel Management
Thank you for the lovely review! Hurry back to Exuma and Grand Isle Resort. Sandra Grisham-Clothier
5 out of 5
Recommended
for Everyone
by A verified traveler from olathe, ks

Very nice hotel

Posted Jun 28, 2017
Staff was great. Room was clean and uptodate. Pool was clean . Walking distance to beach. Beautiful beach. Quiet at night. Excellent place to enjoy a vacation. Will definitely return.
Comment from Hotel Management
Jul 21, 2017 by SGC-Exuma, Hotel Management
Dear jL, We appreciate you taking the time to review us and are especially pleased you had a great stay. All the best and hurry back, Sandra Grisham-Clothier
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel!

Posted Jun 5, 2017
Everything about this place was great. The room was gorgeous, the food was great, the beach and pool are perfect. If you do not have a car the location is a little tough because it is not in walking distance to anything (but I think most of the hotels on this island are like that). All of the staff was so helpful and nice. We will definitely be back!
Comment from Hotel Management
Jun 6, 2017 by SGC-Exuma, Hotel Management
You are so kind to post such a lovely review of our resort and villas. Count on us keeping things just as they are for your return. Hurry back, Sandra Grisham-Clothier, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Amazing!!

Posted May 17, 2017
Pros: The way I immediately felt at home, the exceptionally nice staff, the "room"...everything is simply amazing!!
Cons: The only downside I would mention is lack of shopping/literature. As it was my first trip to Exuma, I had no idea what to do on the island.
Before leaving the States for our trip, a staff member called to see if we needed transportation from the airport. I was impressed. Upon arriving, we were immediately greeted and gave us a tour off the amenities and our "room." The room was not a room at all!! It was more of a condo and had a very "welcome home" feeling. Downstairs, we had two full size suites, each with their own full bath. The master suite also had a Jacuzzi tub and patio. Upstairs, we found a full size kitchen with all amenities, a dining room, living room and another deck with a magnificent view. Other family members stayed in various places and ALL agreed we had the BEST place!! (including Sandals) The resort restaurant, pool, grounds...everything was absolutely jaw-dropping gorgeous!! I am very particular about cleanliness and could find NOTHING wrong. I would highly recommend Grand Idle Resort and Spa to anyone staying in Exuma. Truly magnificent!!
Comment from Hotel Management
Jun 6, 2017 by SGC-EXuma, Hotel Management
Amazing review thank you very much. We will pass this on to the staff and hope to see you back soon. Thank you, Sandra Grisham-Clothier, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from DENVER CO

Best Resort ever

Posted May 15, 2017
Pros: So clean and nice and big like our own house. Felt safe as well . I will for sure be going back .
Cons: The only thing i wish they do is offer shuttle service from airport due to location and fees for a cab .
Location: We snorkeled and paddle board right on the resort
Staff were so friendly and helpful . They offer so much on this resort it is remote from main town but so worth it. Rent and car and venture inland is what we did .Got best of both worlds :) .
Comment from Hotel Management
Jun 6, 2017 by SGC-Exuma, Hotel Management
Dear Delina, You did the right thing renting a car is clearly the ticket to exploring other lovely beach and some other dinning venues. We are pleased you enjoyed your stay and hope to welcome you back again soon, Sandra Grisham-Clothier, GM
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to the beach

Posted Apr 11, 2017
We weren't told by the staff that there were some sandflies on the beach and to be protected when there. So 2 days later we were starting for 10/20 days of itches all over the body. Bad !!!
Comment from Hotel Management
Jun 6, 2017 by SGC- Exuma, Hotel Management
Thank you for posting a review and so so sorry to hear about the sand Flies Bites. Normally if you put on baby oil or a bit of mosquito spray and stay off the beach at sunset and sun rise you would be fine. The island is beautiful and I do hope the other parts of your trip were enjoyable. Sincerely, Sandra Grisham Clothier
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Not too big resort with gorgeous pool and water

Posted Mar 21, 2017
Friendliest staff of any resort that I have ever visited. They went out of their way to accommodate their guests-especially the Assistant Manager, Jamiel Clark. Beautiful grounds and large suite with a full kitchen.