Ratings based on 637 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from sydney Australia
Clean roomsPosted Jul 31, 2015
Disappointed with Internet. Was too slow to use. The foxtel did not work properly, no sport no news. Apart from that hotel was good. Staff were lovely. Have to get a bus or taxi to Darwin city. Bed was clean and quite comfortable
for Everyoneby A verified traveler from Sydney, Australia
Great locationPosted Jul 6, 2015
Pros: The pool areas are good - although at the infinity pool there is no bar service - due to construction.
Location: Location is very good. right on Mindl Beach. Great place to view sunset from. Close to the city and other attractions.
Hotel is well located and has good facilities, although construction is currently going on. Only problem is that staff are under trained in hospitality and service. From reception to bars & restaurants the service is lacking. The man at reception couldn't tell me anything about the breakfast options available. We ordered food at the bar, when the food was delivered there was no cutlery, when we asked for some they said sorry have run out- end of story, no offer to go get some. We were expected to eat our meal with our fingers - OK for the sandwich and chips but not so good for the coleslaw and salad!! Watched in the restaurant as one couple where sat at a table for breakfast, while they were getting their food at the buffet another couple were sat at their table - even though their glasses etc were there. When the first couple returned the second couple refused to move, the first had to find another table to sit at - staff did nothing, not even an apology.
for Everyoneby A verified traveler from Melbourne
Beach hotel close to a lot of Darwins 'to do's'Posted Jun 2, 2015 on Wotif
Our room was very musty but everything else was good. The renovations by the pool meant we couldn't have a drink or food so it meant we didn't stay for long which was a shame!
for Everyoneby A verified traveler from Albany
5 Star Hotel 3 Star servicePosted Jun 2, 2015 on Wotif
I found the room comfortable but it lacked a full length mirror and the right tapware to fill up the kettle. I often approached the front of house with staff talking unprofessionally. Overall a good stay but not completely 5 stars!
for Everyoneby A verified traveler from Darwin
Posted Jun 1, 2015
Had a fantastic one night break and would strongly recommend the hotel to anyone.
by A verified traveler from Northern Territory
Lovely pool, however renovations disrupt peace.Posted May 30, 2015 on Wotif
The hotel was lovely but no blackout blinds in the room which is a major detriment. Rooms also aren't soundproof which means you can hear people passing by at all hours. Easy walk to Mindil Beach Markets and bus stop. Food was average, a lot of pre-cooked and then re-heated food. Room service was always cold and breakfast much more expensive than it was worth.
for Everyoneby A verified traveler
FeedbackPosted May 25, 2015 on Wotif
Pros: The upgrade was wonderful, lovely room.
Location: Loved that we were central, but away from the hustle and bustle of mitchell street...
We had booked a standard room, but were delighted when we learnt that we were upgraded. A nice, simple stay, no fuss or bother, but service available if required.
for Couplesby Sam from Alice Springs
Best service in DarwinPosted May 23, 2015 on Hotels
The staff were really great and the hotel fantastic. Some of the best service I have ever had, will definitely recommend this place to family and friends and will stay here again. Real stand out service!
for Everyoneby A verified traveler from Perth
Good Hotel with fantastic views of the sunsetPosted May 20, 2015 on Wotif
Cons: Attitude of bar staff, I don't like being ignored.
Great location, amazing sunsets, good choice of restaurants.
for Everyoneby A verified traveler from Vic
Posted May 18, 2015
My experience at the hotel was exceptional my only problem was with Expedia because they charged me double the amount and didn't refund the owing amount when they said they would.