- Liked: Staff & service, property conditions & facilities
let down by housekeeping details
This is a hotel with prime sea-front location and well-furnished, decent sized rooms. At check-in I was given a room which had an over-powering smell which I found dis-tasteful. I returned to reception who cheerfully gave me an alternative room, which had the same smell albeit less intense. We surmised it was over-enthusiastically applied cleaning product. the complimentary toiletries were not replenished during my 4 day stay, and the water glasses were not cleaned or replaced. I would expect better. The front of house staff are all very courteous and helpful, but overall I felt this was not particularly good value for money. One does not expect an unpleasant smell in a hotel which costs this much!