Reception

Reviews of Golden Tulip Leiden Centre

4 out of 5
Golden Tulip Leiden Centre
Schipholweg 3, Leiden

Reviews

8.4

Very Good

Rating 10 - Excellent. 152 out of 403 reviews" "
Rating 8 - Good. 201 out of 403 reviews" "
Rating 6 - Okay. 32 out of 403 reviews" "
Rating 4 - Poor. 13 out of 403 reviews" "
Rating 2 - Terrible. 5 out of 403 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Amal - Front Office on Mar 24, 2024
Dear Vladan, many thanks for your review! We hope to welcome you back soon. With kind regards,

8/10 Good

albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well placed for eitheir going to the town center or central station for trains anywhere in holland.
Stayed 4 nights in Jan 2024

6/10 Okay

Eric

Business traveler
Disliked: Cleanliness
Not so clean Room , Reception guys are GREAT
Found dirt all over the back of the TV. I think the cleaning team have not inspected there for months went to reception and showed them the pictures Reception guys are great and friendly they apologised and quickly informed the cleaning team to put it right
Stayed 3 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

john

Stayed 2 nights in Nov 2023

8/10 Good

George

Stayed 2 nights in Nov 2023

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Nov 2023

8/10 Good

Kevin

Stayed 1 night in Nov 2023
Response from Golden Tulip on Nov 27, 2023
Hartelijk dank voor de mooie rate! Wij hopen u snel weer te mogen verwelkomen in ons hotel.

8/10 Good

Greg, Berkhamsted

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, the suites could have some more extra for the value but it was spacious and convenient. The location was very central to Leiden and an easy walk to everywhere.
Stayed 3 nights in Oct 2023
Response from Golden Tulip on Oct 16, 2023
Thank you for taking the time to write us this good review. Our location is just one of the reasons our guests make us their hotel of choice. We hope to welcome you back again soon so that we may continue to enhance your guest experience.

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay
the rooms were very clean and the staff were lovely, very accommodating
Stayed 3 nights in Sep 2023
Response from Golden Tulip on Oct 16, 2023
Thank you for taking the time to write us this amazing review! We are really happy to hear that you enjoyed your stay at our hotel. We hope to meet again in the future.

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Golden Tulip on Oct 16, 2023
Hartelijk dank voor deze beoordeling en het delen van deze mooie foto. Leuk om te zien dat u heeft genoten van al het moois wat Leiden te bieden heeft. Graag tot ziens in Leiden!

8/10 Good

ARNE

Stayed 2 nights in Aug 2023
Response from Golden Tulip on Oct 16, 2023
Hartelijk dank voor deze beoordeling! Graag tot ziens in Leiden!

10/10 Excellent

Parisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay, excellent food and standards. Staff was the best part. We hope to be back someday :)
Stayed 6 nights in Aug 2023
Response from Golden Tulip on Sep 15, 2023
Many thanks for your review. We really appreciate your positive comments. Happy to read you enjoyed the restaurant, friendly staff and the comfortable room. Looking forward to another opportunity to be of service to you.

8/10 Good

Karen

Stayed 1 night in Aug 2023

10/10 Excellent

Michael, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to Central station
Stayed 8 nights in Jul 2023

10/10 Excellent

Pieter

Stayed 2 nights in Jul 2023

10/10 Excellent

john

Stayed 2 nights in Jul 2023

8/10 Good

George

Stayed 1 night in Jun 2023

10/10 Excellent

Takeshi

Stayed 4 nights in Jul 2023

8/10 Good

David

Stayed 1 night in Jun 2023

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with parking
Great location and easy parking our car. The room was very quiet. Nice lobby bar and restaurant with good food and normal pricing. The bed quality could be better but that is the only thing for improvement.
Stayed 2 nights in May 2023
Response from Charmaine - Front Office on Jun 30, 2023
Dear Victor, Thank you for taking the time to write us this amazing review! We are really happy to hear that you enjoyed the room, restaurant and our lovely staff. We will take your feedback about the bed internally, thank you for the tip. We hope to meet again in the near future. Kind regards,

8/10 Good

Ann

Stayed 1 night in May 2023

4/10 Poor

Victor

Stayed 1 night in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzer Städtetrip
Die Unterkunft entsprach unseren Vorstellungen. Das Personal war sehr freundlich und hilfsbereit.
Stayed 2 nights in Apr 2023

8/10 Good

Eliane

Stayed 3 nights in Apr 2023

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and wonderfully warm and accommodating staff. Super clean and comfortable!
Stayed 5 nights in Apr 2023

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, helpful and always available
Stayed 4 nights in Apr 2023

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Stephan

Stayed 2 nights in Apr 2023

8/10 Good

John

Stayed 3 nights in Apr 2023

10/10 Excellent

Ove

Stayed 4 nights in Mar 2023

8/10 Good

martijn

Stayed 2 nights in Apr 2023

8/10 Good

Mathias

Stayed 4 nights in Mar 2023

10/10 Excellent

KAZUYUKI

Stayed 11 nights in Feb 2023
Response from Golden Tulip on Mar 13, 2023
Dear Mr. Kazuyuki, Thank you for this amazing rating! We hope to welcome you back again soon.

10/10 Excellent

AKIRA

Stayed 5 nights in Jan 2023

8/10 Good

Dorte

Stayed 3 nights in Jan 2023

8/10 Good

Walter

Stayed 6 nights in Jan 2023

10/10 Excellent

George, Potter Valley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great

6/10 Okay

Mahender

Liked: Cleanliness, staff & service, property conditions & facilities
Due to road work it is almost impossible to reach hotel with car. Very confusing for new guests. Bed could have been more comfortable.
Stayed 1 night in Dec 2022

8/10 Good

Yuen Yuen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel situated right opposite to the train station and travelers can easily reach the city centre where all the shops located. Room was clean and quiet at night, and the pillows are very comfortable which contribute greatly to a quality sleep.
Stayed 6 nights in Dec 2022

10/10 Excellent

tsz hin

Stayed 6 nights in Dec 2022

8/10 Good

A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

gary

Stayed 3 nights in Nov 2022

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the "open bathroom" was a bit odd since i was sharing with my son. so made showering a bit weird. Other than that, great place!
Stayed 1 night in Oct 2022

8/10 Good

IAN

Stayed 2 nights in Sep 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service were very good and in a convenient location near Leiden Central Station.
Stayed 3 nights in Sep 2022

10/10 Excellent

Jeanne

Stayed 8 nights in Aug 2022

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and relaxed atmosphere, good area for games,excellent buffet breakfast. Shower a bit hard to work .Access will be improved when roads around station are finished.
Stayed 7 nights in Aug 2022
Response from Isabelle - Assistant Front Office Manager on Aug 22, 2022
Dear Klas, we're glad to see you've had a pleasant stay at our hotel, and thank you for taking the time to post a review. We do hope to see you again soon!

10/10 Excellent

Tamim

Stayed 4 nights in Jul 2022
Response from Isabelle - Assistant Front Office Manager on Aug 22, 2022
Dear Tamim, we're glad to see you've had a pleasant stay at our hotel, and thank you for taking the time to post a review. We do hope to see you again soon!

8/10 Good

Klas

Stayed 1 night in Aug 2022
Response from Isabelle - Assistant Front Office Manager on Aug 22, 2022
Dear Klas, we're glad to see you've had a pleasant stay at our hotel, and thank you for taking the time to post a review. We do hope to see you again soon!