Ratings based on 8,783 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from chicago

Don’t like public hair at all.

Posted Dec 9, 2017
Wales In he room to used towels and public hair on the bed and bathroom counter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2017
very beautiful view. very good location. It's very convenient to the other places
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice hotel with a nice view, mostly.

Posted Dec 7, 2017
Pros: View, Staff, Parking, Market(except the prices, i'm in a hotel, not a ball game)
Cons: Pillows, perhaps centering the TV's more in double bed rooms.
Location: Location was outstanding... we walked all directions especially Michigan Ave and to Millenium Park.
The hotel and staff were great. My gripes are minimal overall. 2 things... the window in the room was split into 2 sections. The top, head level section had a problem with moisture so made it difficult to look out. The only other issue was the pillows. 3 pillows stacked barely equated to 1 memory foam pill in firmness. We had extras brought up(which they were great about), but it is what it is. The mattress was quite nice. Parking was efficient and curteous as was any other staff member we spoke with. Will definitely visit again, i'll just bring my own pillow.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Dec 6, 2017
Nice, quiet, comfortable room. Great view. Friendly and helpful staff.
5 out of 5
Recommended
for Families
by A verified traveler from Illinois

Great atmosphere, staff very friendly and helpful.

Posted Dec 6, 2017
Pros: Friendly staff, excellent accommodations, close to many sights.
Cons: Wish we could have stayed longer.
Location: great location. We walked to theater, restaurants, stores, etc.
We were within walking distance of many restaurants, theaters, stores. Great place to stay and see the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Very nice hotel. The staff was helpful and nice. It was decorated lovely for Christmas.
4 out of 5
Recommended
for Everyone
by A verified traveler from Durand MI

Theatre

Posted Dec 3, 2017
Short weekend trip location was great. Room was nice. View was great
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Nice people, perfect room. Couldn't ask for more........................................................mmm.............
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the river

Posted Dec 2, 2017
Nice staff, good amenities in the room, decent view
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Simply outstanding...

Posted Nov 30, 2017
Pros: Everything, clean, organized, respect. Great customer service.
Cons: Nothing.....
Location: Perfect, it could not be better.
Beautiful and great experience. Everything perfect. Great service, great quality.