Ratings based on 650 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Burleson, Tx.

Great Location

Posted Aug 23, 2017
Pros: Room was large and very clean also Easy access to freeway.
Cons: Plzzz....do not put a non-smoker next to a smokers room. Every time the smoker would smoke, there smoke smell would come in through my AC. Nasty!!
Location: Location was great! Close to resturants, mall, and the lake!! Just really appreciate that.
I do believe this location was one of the best i have stayed in. Close to all of the lakes, shopping malls and restaurants. The room was clean, comfortable bed and the breakfast was very good. I will be staying here again for sure!!
Comment from Hotel Management
Aug 25, 2017 by Mansi Patel, General Manager, Hotel Management
Dear Guest, Thank you so much for the comments you posted regarding your stay. I'm certainly pleased you enjoyed your stay with us! We do receive many positive comments on our daily breakfast. Our staff is proud to offer very clean and comfortable rooms and our staff strives to deliver the outstanding customer service that our guests expect. We are located in a great location near shopping, restaurants and lake if that is your plan or stay at the hotel and enjoy our pool hope if business or pleasure brings you back to the Woodlands you'll stay with us again! Thanks again for your kind remarks! Thank you for your concern will definitely make sure to not put non smoker next to smokers room. Mansi Patel, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont, TX

Nice hotel close to a lot of anementies

Posted Aug 21, 2017
Enjoyed this hotel, the pool was nice, breakfast was nice and enjoyed the Mexican restaurant next to it
Comment from Hotel Management
Aug 22, 2017 by Mansi Patel, General Manager, Hotel Management
Dear Guest, It’s rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you with 5 stars. For years we have been providing superior service and accommodations and your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Days Inn Shenandoah, a leader in excellence. Have a great day! Mansi Patel, General Manager.
3 out of 5
by A verified traveler

Bring extension cords

Posted Jul 13, 2017
Pros: Moderate price, fair location.
Cons: This hotel has issues with electrical. Fix the electrical before the place burns down!!!
Location: Here for work, this was close by.
This hotel has issues with electrical. Some outlets and lamps didn't work at all, some worked intermittently. The last night of my stay out of 8, the power to the lights and outlets went out all together at 5:30 AM until almost 7:30 AM. Extremely inconvenient!! At least the wall AC was still working.
Comment from Hotel Management
Jul 15, 2017 by Mansi Patel, General Manager., Hotel Management
Dear Guest, Thank you for your time to fill out the guest survey. My apologies for the inconveniences you had during your stay your concern has been addressed to the appropriate department and I will personally make sure that all outlets are working. Also we do provide extension cords if customer is in need just ask the front desk and we can provide that. It is our hope that you will give us another opportunity to serve you again. Have a great day!
5 out of 5
by joseph

Great place for price & area

Posted May 4, 2017 on Hotels
Ok want to start off with saying that the staff was awesome. Very help when needed & also not uptight. Very down to earth. Room was good. Had microwave & minifrig which seen to be a hard thing to find these days in rooms. Very clean inside & out. If I had to say anything bad about the place it would be that, at first impression the surrounding area would make u worry. I can say that you're safe & sound at this hotel.
Comment from Hotel Management
May 12, 2017 by Mansi, Hotel Management
Dear Guest, Thanks so much for taking the time to post comments about your recent stay. We always appreciate hearing from our guests. It's our chance to know what we're doing well and where we have opportunities to improve. I'm very pleased to read that you enjoyed your stay with us. Our housekeeping staff works hard to provide a clean and comfortable room for all of our guests. I'm glad our staff was able to show you some excellent customer service. We pride ourselves on our service and am glad to hear you'll stay with us again on future trips to the area! Thanks again for your kind comments! Mansi Patel. General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Hotel, easy acess

Posted Apr 11, 2017
For a older hotel it doesn't feel old. Rooms were clean and had a good feel. Staff great their breakfast was really good.
Comment from Hotel Management
Apr 14, 2017 by Mansi Patel, General Manager, Hotel Management
Dear Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Mansi Patel, General Manager.
1 out of 5
by A verified traveler

Smokers do get treated different

Posted Mar 19, 2017 on Hotels
Very disappointed in room condition for $177 a nite. Just because smoking aloud I should not be treated any different. Every thing was old and outdated! Bath room needs maintenance and cleaning. However the front desk staff was very comforting but did get my room ready until 5 pm and I was there at 3pm I was assured my room would be ready in 1 hour. I feel I was definitely OVER Charged for services rendered.
Comment from Hotel Management
Apr 12, 2017 by Mansi, Hotel Management
Dear Guest, Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Mansi Patel, General Manager.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 8, 2017 on Hotels
2 out of 5
by A verified traveler from Houston

Hotel next to I45 N

Posted Jan 27, 2017
Stayed a night so managed. Carpet was dirty and the hotel has seen its days. The furniture is real old. Stay here if you have no choice
2 out of 5
by Sogo

Posted Jan 26, 2017 on Hotels
Bad wifi, never connected well
5 out of 5
by Tiffany

This traveler left a rating score only Posted Dec 27, 2016 on Hotels