Ratings based on 416 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Louisiana

Odor in Lobby

Posted Nov 15, 2017
Pros: Location was great.
Cons: Maybe an update would be beneficial.
Location: Shopping near the Woodlands.
There was a terrible odor in the hotel lobby, Older hotel, first time I haven't been thrilled with our visit.
5 out of 5
for Everyone
by A verified traveler

Posted Nov 15, 2017
Great for the price! Clean, courteous staff. Good computers, free WiFi and breakfast.
3 out of 5
by A verified traveler from Texas

One weekend night stay.

Posted Oct 29, 2017
Pros: Cleanliness, location to the event we were attending.
Cons: Front desk agents and processes.
When we arrived to check in there were two check in agents at the desk helping others. We stood and waited for over 10 minutes (we had reserved online and pre-paid ) to be checked in. It appeared to me neither agent was really efficient at their role and didn't appear to be working with any sense of urgency. Nor did either acknowledge a customer waiting in line to check in for an unacceptable amount of time. Unfortunately I finally became frustrated enough where I had to interrupt and ask if they could please get more help up front because we needed to check in, we had somewhere we needed to be within the hour and still had to get ready. One agent asked her client that she was having trouble getting checked in to allow her to check me in. Other than check in the room was nice and hotel was clean. Because of my experience, and all the other places to stay in the area at competitive rates, I would not stay here again nor recommend others to stay here.
2 out of 5
by A verified traveler

Posted Sep 18, 2017
Horrible. Disorganized. Rude. Never again... Staff had many opportunities to correct their error but instead made the experience worse.
5 out of 5
by Denise

Posted Aug 20, 2017 on Hotels
Very comfortable
4 out of 5
by Daniel

The stay.

Posted Aug 10, 2017 on Hotels
Very enjoyable! Only two problems: fridge didn't work and firearms are forbidden.
1 out of 5
by Esmeralda

This traveler left a rating score only Posted Aug 7, 2017 on Hotels
4 out of 5
by Dana

This traveler left a rating score only Posted Jul 8, 2017 on Hotels
4 out of 5
for Everyone
by A verified traveler from Florida

Reviewed before. Second stay.

Posted Jun 22, 2017
Second stay. On short notice it's the best $100 hotel near the job site. Nothing has change from my previous review. Still road, hallway and room doors closing noise. Tried a double queen room this time. I just sleep with the tv on. Maybe if you ask for a room at the rear of the hotel. Breakfast is very good and included. Normal scrambled eggs or premade omelets, bacon or sausage, biscuts and gravy, cold cereals, etc. Always fresh fruits. Hotel staff is very courteous. Rooms spotless. Still takes a little time for the hot water to arrive in the shower. I'll stay again, but will keep looking for a quieter hotel.
5 out of 5
by Charles

This traveler left a rating score only Posted Jun 10, 2017 on Hotels