Ratings based on 1,016 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

New Years... weekend retreat !!

Posted Jan 6, 2018
From start to finish Boston Harbor was just wonderful!
Comment from Hotel Management
Jan 8, 2018 by gildas, Hotel Management
Thank you for sharing your experience Laurie. Cheers, Gildas Dousset Lead W Insider
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Posted Jan 5, 2018
The accommodations and staff were just the best! So easy to be a guest there! Would recommend a stay there anytime!
Comment from Hotel Management
Jan 8, 2018 by gildas, Hotel Management
Thank you D for sharing your W Boston experience. We hope to see you back soon. Cheers, Gildas Dousset Lead W Insider
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Perfect stay

Posted Jan 2, 2018
Awesome hotel.. friendly staff!! Awesome time. Very very clean hotel. Happening Lounge and great food.
Comment from Hotel Management
Jan 3, 2018 by gildas, Hotel Management
Thank you John for sharing about your wonderful W Boston experience. We can't wait to have you back over! Gildas Dousset Lead W Insider
3 out of 5
Recommended
for Everyone
by A verified traveler from manchester, UK

Lovely warm room, good location but a bit tired.

Posted Dec 30, 2017
Staff helpful. Breakfast very overpriced and not particularly good. The hotel was a little tired. Room warm and cosy and comfortable.
Comment from Hotel Management
Dec 31, 2017 by gildas, Hotel Management
Thank you Sarah for sharing your personal experience at W Boston. Cheers, Gildas Dousset Lead W Insider
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Friendly staff, clean, relaxing, and fun environment!
Comment from Hotel Management
Dec 11, 2017 by gildas dousset, Hotel Management
Thank you for taking the time to review our property. We hope to see you returning soon. Gildas Dousset Lead W Insider
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service. Great location great room.

Posted Dec 10, 2017
Check in the was easy. A drink at the bar was a great start. Room was comfy. Extras were nice.
Comment from Hotel Management
Dec 11, 2017 by gildas dousset, Hotel Management
Hello there, I'm glad to see that you had an awesome time at the bar and that the room did not disappoint. We hope to see returning soon. Gildas Dousset Lead W Insider
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Classic W chic and style

Posted Dec 8, 2017
Check in was easy, room ready before expedia stated time, upgraded to larger sq ft accessible room. Taylor at check in was friendly, professional and made the effort to ask about our travel plans and whether we needed recommendations, very personable. Gym (FIT) is very wel equipped for a hotel gym, chilled towels, apples, headphones, variety of flavoured water and good life fitness equipment. The rooms are great, clean and ample high quality bliss amenities. Free wifi. Having stayed previously at W’s i would return and this branch met my expectations. Great brand, great city.
Comment from Hotel Management
Dec 11, 2017 by gildas dousset, Hotel Management
Hello Nick, I am so pleased to see that you are now a W Hotels fan! Thank you so much for sharing your review but also taking the time to recognize the incredible service provided by Taylor. We hope to see you returning soon. Cheers, Gildas Dousset Lead W Insider
5 out of 5
Recommended
for Everyone
by A verified traveler from Metrowest Boston

Great location for theatre district!

Posted Dec 2, 2017
Pros: Location
Cons: A lower price would always be welcome. This hotel is not cheap but I assume it is because of iypts location.
Location: Theatre within 2 minute walking distance....
Loved everything about this hotel. The condition of the room was slightly worn but very clean!
Comment from Hotel Management
Dec 5, 2017 by W Insider, Hotel Management
Hello Nicole, Thank you for sharing your W Boston experience. We hope to see you back at W Boston soon. Cheers, Gildas Dousset Lead W Insider
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo

Posted Nov 29, 2017
Wonderful experience! Staff was helpful, location was great, overall great experience
Comment from Hotel Management
Dec 6, 2017 by gildas dousset, Hotel Management
Hello Kat, I'm glad to see that you enjoyed your W Boston experience. Come back soon! Gildas Dousset Lead W Insider
5 out of 5
Recommended
for Everyone
by A verified traveler from Kitchener Ontario

Great location in Boston.

Posted Nov 28, 2017
Pros: Location is great. Service is friendly.
Location: Walking distance to the Commons, downtown Crossing for shopping and of course Newbury Street.
Staff were wonderful right from check-in. Housekeeping staff were more than pleased to provide us with additional coffee supplies in our room. Would definitely stay there again.
Comment from Hotel Management
Dec 6, 2017 by gildas dousset, Hotel Management
Hello Catherine, I am thrilled to see that you had an amazing time over at W Boston. We hope to see you back soon. Gildas Dousset Lead W Insider