Ratings based on 971 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

nice hotel in theater district

Posted Sep 10, 2017
Pros: clean, availability of spa wish it had store like one in nyc
Cons: Lighting in the rooms and air conditioning blew right on bed
Location: close to boston common
Good stay, breakfast really good, nice restaurant and bar
2 out of 5
by A verified traveler from Phoenix AZ

Uncomfortable, overpriced and noisy.

Posted Sep 4, 2017
We booked s "Mega" room that was advertised as 550 Sq Ft, the room was 359 max, small single sink bathroom with uncomfortable furniture in the room itself, very limited in room dining options, extremely noisy lobby bar with unfriendly, miserable staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Perfect for a short trip.

Posted Aug 31, 2017
Pros: Large room, great view, perfect location. If a person is in Boston to party, see a sporting event, or making connecting flights, stay here.
Cons: Nothing.
Location: This hotel is in the middle of everything.
If a traveler is in Boston for a few days, this hotel can't be beat. Great location, great rooms, great views, and easy access. Can't go wrong staying here.
5 out of 5
Recommended
for Couples
by A verified traveler

Very Chic Hotel In A Great Location

Posted Aug 23, 2017
The hotel itself, as well as our room, was beautiful, clean, and spacious. You're also a ~15-minute walk from a lot of great spots like Quincy Market, and a 5-minute walk from the Commons park.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
A great hotel in the center of town...well appointed and great staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Great laication and staff!

Posted Aug 17, 2017
We loved the location of this hotel. It was pretty nice and updated. Bathtubs could be a bit cleaner. Staff was exceptionally nice and helpful. Only complaint was that the street below can get very noisy, even from the 12 the floor! Luckily the hotel provides white noise/sound machines in the rooms to counteract that city street noise! Great stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Modern Elegance

Posted Aug 8, 2017
Pros: location and decor
Cons: herbal or caffeine free tea for coffee machine in room would be nice. More tv channels too.
Location: great location to access the Commons, Garden, Beacon Hill, etc.
Not only is this hotel beautiful but it is also in a great location. Room was spacious, bed comfortable, and service was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Great hotel, great location

Posted Jul 30, 2017
Consigieres were extremely helpful & informative. Great location walking distance to many sites, shops and the T. We would definitely stay here again!
5 out of 5
by Mike

Posted Jul 21, 2017 on Hotels
Very nice hotel. Great location. We stayed 3 nights & had no complaints. However the valet parking was expensive ($60 a night).
4 out of 5
by A verified traveler

Nice hotel, but overpriced

Posted Jul 16, 2017 on Hotels
Nice hotel, but overpriced and will nickle & dime you for everything (standard W Hotel procedure, so not surprising); WiFi restrictions were ridiculous given the price.