Ratings based on 144 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Casper WY

Extremely comfortable and spacious

Posted Mar 16, 2017
I stayed in a king 1 bedroom with fireplace and it was lovely! The suite was spacious and the gas fireplace was divine. The room was spotlessly clean and very comfortable. Would stay again for sure
Comment from Hotel Management
Mar 18, 2017 by Dan B, Hotel Management
Thank you for taking the time to review your recent stay! I appreciate the kind comments regarding the room, the cleanliness, and the amenities. I hope to see you again soon.
1 out of 5
by A verified traveler

hotel

Posted Feb 20, 2017
For the amount of money you pay to stay there that bed suck there cheap you can feel the spring
Comment from Hotel Management
Feb 24, 2017 by Dan B, GM, Hotel Management
Thank you for your review. I apologize you had a negative experience with the beds, and hope you will consider staying with us again in the future. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from upton

Excellent gem of a hotel

Posted Feb 18, 2017
What a wonderful place to stay!! Clean comfortable, well laid out with wonderful mineral pool that's 104!! Good food!!! Great location!
Comment from Hotel Management
Feb 19, 2017 by Dan B, GM, Hotel Management
Thank you for taking the time to review your recent stay with us! I appreciate the kind comments regarding the cleanliness and amenities, and I hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Dec 28, 2016
Rooms are very nice and clean. Wish the breakfast lasted longer but overall very pleased.
Comment from Hotel Management
Dec 28, 2016 by Dan B, GM, Hotel Management
Thank you for taking the time to review your recent stay with us! I appreciate the kind comments regarding the rooms and cleanliness. I hope to see you again soon! Thanks again,
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed the hot pool

Posted Dec 27, 2016
Perfect quiet relaxing Christmas get-away. Thanks to the hotel staff.
Comment from Hotel Management
Dec 28, 2016 by Dan B, GM, Hotel Management
Thank you for taking the time to review your recent stay. I hope you had a Merry Christmas, and am glad we were able to help make it special. Thanks again
5 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
Great hospitality! Nice rooms. Very clean!
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for reviewing your recent stay with us! I appreciate your comments regarding the hospitality, rooms, and cleanliness. I hope to see you again soon! Thanks again, Dan B, GM
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Draper, UT

pretty good hotel, really nice location

Posted Oct 24, 2016 on Orbitz
Location: location is very close to springs, this was our goal. so location was pretty good for us
hotel was very nice, but the best part was a lady from the front desk she was just awesome, she really understood our needs and helped us a lot I hope hotel manager will get her a good bonus this year!!!!!
Comment from Hotel Management
Oct 26, 2016 by Dan, GM, Hotel Management
Thank you for taking the time to review your recent stay with us! I appreciate the kind comments regarding the amenities. I will make sure to pass along your comments to the desk staff you encountered!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Love this charming hotel.

Posted Oct 11, 2016
Pros: Thermal outdoor tub was great.
Cons: In the morning neighboring doors slamming woke me up.
Location: We were just driving through so didn't partake of any activities.
We loved this BW Plus Plaza hotel. It's a lovely classic hotel that has been beautifully renovated. It also has a great breakfast and fresh-baked cookies in the afternoon.
Comment from Hotel Management
Oct 26, 2016 by Dan, GM, Hotel Management
Thank you for taking the time to review your recent stay with us! I appreciate the kind comments regarding the breakfast and amenities. I hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from vermont

Posted Oct 6, 2016
Location: Hot springs and dinosaur museum.
Nice large room. Neat room. Front desk employees were great and breakfast was very good.
Comment from Hotel Management
Oct 26, 2016 by Dan, GM, Hotel Management
Thank you for taking the time to review your recent stay! I appreciate the kind comments regarding the desk staff and breakfast. I hope to see you again soon!