Ratings based on 528 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful views all the way to Mount Olympus

Posted Aug 5, 2017
Pros: Large fully renovated room, lots of choices for breakfast
Cons: -Must install larger safes so that small laptops could be locked. -Must install wall handles in the new marble showers to prevent slipping falls.
Location: Take a walk along the waterfront
Great location for city trips and right on the spectacular waterfront walkway
Comment from Hotel Management
Aug 7, 2017 by Alkis Sotiriou - General Manager, Hotel Management
Dear Guest, We would like to thank you for choosing Makedonia Palace for your recent stay in Thessaloniki. We hope that you had a chance to discover all new facilities and amenities offered and that you enjoyed your stay in one of our renovated guest rooms. We greatly appreciate the time you spent to provide us with your feedback and we are glad to read that you enjoyed the spacious room and the plentiful breakfast. Regarding your comments for the in-room facilities, the Head of the respective department has been informed in order to examine and take action if needed. It was a great pleasure having you as our guest and we are looking forward to welcoming you back soon to Makedonia Palace Hotel. Best regards, Alkis Sotiriou General Manager`
5 out of 5
Recommended
for Everyone
by A verified traveler from nova scotia canada

The hotel is right on the boardwalk PERFECT

Posted Jul 31, 2017
The staff we all exceptional. The breakfast buffet is one of the best we have ever experienced. Location wise everything is within walking distance.
Comment from Hotel Management
Aug 9, 2017 by Alkis Sotiriou - General Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to share your review regarding your recent stay at Makedonia Palace. We are all glad to read that you enjoyed the exceptional staff, the plentiful breakfast and of course the unique location and views. It was a great pleasure having you as our guest and we are looking forward to welcoming you back soon to Makedonia Palace Hotel. Best regards, Alkis Sotiriou General Manager
3 out of 5
by A verified traveler from hbhh

Posted Jul 12, 2017
Trying to charge me even for the coffe capsules which was mentioned as free ! We didn't expect that !! Don't mind to pay but why they didn't tell us that from the beginning. Call them 3 times to fix the fridge inside the room unfortunately they didn't we had to stay without cold water and drinks for 7 days .
Comment from Hotel Management
Jul 18, 2017 by Alkis Sotiriou - General Manager, Hotel Management
Dear Guest, We would like to thank you for choosing Makedonia Palace for your recent stay in Thessaloniki. We hope that you had a chance to discover all new facilities and amenities offered and that you enjoyed your stay in one of our renovated guest rooms. Regarding the nespresso capsules, it is an extra service for our guests, and it is on charge. For this reason, there is a relevant signage next to the coffee facility in order to inform all guests. You can provide us with your personal emai address so as to send it to you. In any reason you were not informed, we are really sorry!! As for the fridge, the Head of the Technical department has been informed and he explained to us that the fridge was fixed but probably it was not fixed properly. We apologize for that and for any inconvenience caused. We greatly appreciate the time you spent to share your feedback and he hope to have more opportunities in the future to welcome you back!!! Kind Regards, Alkis Sotiriou General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Critic on Makedonia Palace Hotel

Posted Jul 9, 2017
The hotel was fine but I found out that it would cost me 40% less if I had booked it directly than going with Expedia
Comment from Hotel Management
Jul 13, 2017 by Alkis Sotiriou - General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your review regarding your recent stay at Makedonia Palace. For your next visit, you can always visit our site for your booking. Looking forward to welcoming you back soon! Have a relaxing and wonderful summer!! Kind Regards, Alkis Sotiriou General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

The only place to stay in Thessaloniki

Posted Jul 5, 2017
Pros: The unique and dramatic location, the design of the building, the quality and helpful spirit of the staff, the less formal atached restaurant.
Cons: THE BATHROOM!!!
Location: The hotel is located right in the middle of the new harbourside park, with pleasant walks or cycle rides into or out of the lively town centre.
This is a standard modern business hotel, with one spectacular advantage -- a view over the ever-changing Thessaloniki harbour that reveals the character of the city as well as calming the spirit. It is the only hotel which offers this. And you must specifically request a "seaview room" to get it. The extra charge is worth every penny. There are other strong positives: the dining room and bar/lounge area share the view; the modern reception area is a pleasant space; the swimming pool is a lovely sheltered space that is excellently managed; and the separate but attached Navona restaurant/bar is extremely pleasant, outside and in the air-conditioned indoors. At the same time there are drawbacks, surprisingly to do with safety. The bathrooms, at least those with bath-showers, are actually dangerous. The showerhead is perversely located so that spraying water onto the marble floors is inevitable. There are no safety strips inside the bath/shower basin. The floor is below the bottom of the bath/shower basin, so getting out onto a wet floor is difficult and risky. My wife and I both had to sit down on the edge of the bath to get out. Our advice: specifically request a room with a walk-in shower. The wIde marble stairs outside look dramatic, but have no railings -- risky in certain weathers. Finally, a small point: the contents of the mini-bar are bizarre: no wine, one small bottle of beer, but two large bottles of "after-alcohol", anti-hangover drinks.
Comment from Hotel Management
Jul 10, 2017 by Alkis Sotiriou - General Manager, Hotel Management
Dear guest, Thank you very much for taking the time to share your warm comments regarding your recent stay at the renewed Makedonia Palace. We are mostly pleased to learn that you were satisfied with your stay, the new restaurant, the friendly and helpful staff, and - of course - the unique location. It is absolutely right that the sea view rooms are the most privileged ones because of the marvelous view. Your comments regarding the bathroom and the outside stairs, have been reviewed with the Heads of the respective departments in order to proceed in immediate corrective actions. Once again, many thanks. Look forward to welcoming you back here in the near future. Have a wonderful and relaxing summer! Kind Regards, Alkis Sotiriou General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location lovely interior of hotel

Posted Jun 25, 2017
Lovely time will stay again great location all brand new inside fab breakfast friendly staff
Comment from Hotel Management
Jul 9, 2017 by Alkis Sotiriou - General Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to share your warm comments regarding your recent stay at Makedonia Palace. It is a pleasure to read that you had a great time and you enjoyed the fabulous and plentiful breakfast, the helpful and friendly staff and of course the unique location. Look forward to welcoming you back in the near future! Have a wonderful summer! Kind Regards, Alkis Sotiriou General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Blanco, TX

First rate urban hotel experience...

Posted Jun 25, 2017
Pros: Location, service, friendliness, fabulous breakfast, reasonable rate, location, swimming pool.
Cons: Exercise room was very disappointing.
Location: Walking distance from many important attractions.
My wife and I enjoy almost every aspect of this newly renovated hotel on the sea.
Comment from Hotel Management
Jul 9, 2017 by Alkis Sotiriou - General Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to share your review regarding your recent stay at Makedonia Palace. It is a great pleasure to read that you enjoyed the fabulous and plentiful breakfast, the refreshing pool, the friendly and helpful staff, and the unique location. Regarding your comment for the gym, please note that it is temporary as there is a plan for a total renewal, within the framework of the hotel renovation. We thank you for your understanding and we hope to welcome you back soon. Have a relaxing summer!! Kind Regards, Alkis Sotiriou General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Amazing

Posted Jun 6, 2017
Beautiful hotel, friendly and helpful stuff . The view is amazing the location is perfect. Newly decorated to high standards
Comment from Hotel Management
Jul 9, 2017 by Alkis Sotiriou - General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your review regarding your recent stay at Makedonia Palace. It is a pleasure for all of us to read that you enjoyed the newly renovated areas, the services and facilities, the friendly and helpful staff and of course the unique location and view. Look forward to welcoming you back soon! Have a relaxing summer! Kind Regards, Alkis Sotiriou General Manager
5 out of 5
by Guido

Great place

Posted May 20, 2017 on Hotels
Not yet 100% complete; pool is under construction, AC in my room didn't work yet but this hotel will be first class and is already really really good.
Comment from Hotel Management
Jul 7, 2017
Dear Guest, Thank you for taking the time to share your review regarding your recent stay at Makedonia Palace. We appreciate your understanding on the ongoing renovation works. Our goal is to offer you a leading accomodation experience for your future visits! Look forward to welcoming you back in the near future! Kind Regards, Alkis Sotiriou General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Crete

Perfect for a short Christmas break

Posted Dec 31, 2016
Cons: The breakfast eggs and bacon should be hot.
Location: Great location right by the sea and about a 15 minute stroll from the town centre and its attractions.
Everything was top notch - staff, cleanliness - but the bar was on the expensive side. Also the buffet style eggs and bacon suffered from what most buffet style breakfast - they were cold. Even when staff brought out a fresh tray of fried eggs they were also cold. Probably had been sitting in the kitchen for some thime. These needs attention otherwise the hotel was great.