Ratings based on 68 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler
Would visit againPosted Feb 7, 2016
I made a reservation here as I was meeting an old friend who lives nearby and I was aware of the hotels Dads Army connection. Having made the reservation I read some reviews and found that some were not good. Well my experience was overwhelmingly positive. Check in was quick, efficient and friendly. My room was clean and the bed was comfortable. Breakfast was of a high standard and on both mornings the waitresses were great, they worked very hard to meet all requests. I was out and about during my stay but visited the bar one evening and the beer, speckled hen, was well kept. The hotel has character and a good location with parking. I recommend the Bell without hesitation.
by A verified traveler from South Hertfordshire
Seen better daysPosted Sep 9, 2015
Pros: Nothing really
Cons: Food hygiene at breakfast time - re-heating sausages which had been cooked hours previously is not to be recommended.
Location: 30 miles from Norwich and a bit over an hour from the coast - turned out to be a bad choice.
Somewhat tired and in need a renovation - both inside and out. They are building a new Travelodge within 100 feet so looks like the Bell is being run down. The full English breakfast is to be avoided. Staff helpful and friendly and the deal was very reasonable but on balance I would have preferred to pay more for a better place.
for Business Travelersby Daniel from Surrey
Nice foodPosted Sep 7, 2015 on Hotels
Room ok but bathroom not the best. Helpful staff,nice food.
for Everyoneby A verified traveler
Nice hotelPosted Aug 18, 2015
Nice hotel but river barge restaurant nearby noisy til early hours of morning at weekends...
for Couplesby A verified traveler
Weekend awayPosted Aug 14, 2015 on Hotels
Helpful and friendly staff. Reasonably priced good food. But instant mash with roast dinner!!! Very nice roast though
for Couplesby Albert from nottingham
good stayPosted Jul 30, 2015 on Hotels
great staff, good food at reasonable prices, good bar, room clean, good bed, bathroom needs revamp but clean, not very generous with toilteries, good to have clean towels every day (unlike some I have stayed in), generous with tea and coffee in the room, wife said the hair dryer was good, overall a very good stay
by A verified traveler from Kent
Not a good experiencePosted Jul 27, 2015
Pros: It was convenient for the family party I was attending.
Cons: Maintenance, cleanliness, staff training.
Location: Not applicable, I was only there for a family party.
I spent one night at The Bell. It felt generally grubby, my room had a large coffee stain on the carpet and a half painted wall. There were very noisy pipes. The bathroom door didn't fit the frame. On check out I didn't feel the Receptionist was concerned about the issues I raised. Two positive notes, the bed was comfortable and the Head Office responded very promptly to my complaint.
for Familiesby A verified traveler
Posted Jul 15, 2015 on Hotels
for Business Travelersby Tim
Posted Jul 6, 2015 on Hotels
by A verified traveler from Cambridgeshire
A functional visitPosted Jul 6, 2015
Cons: The place really could do with a total refurbishment, ideally, raised to the ground and re-built.
Location: Thetford, what can I say! The locals clearly enjoy a beer but don't really need to share their discussions with visiting people at night.
This hotel was the place the cast and crew from Dad's Army used during the filming of the sitcom. It was clear on arrival, the facility had not been up graded since the show finished in the UK. It was tired, grubby and all in all, a sad looking place. The staff were fine, however, the reception was dirty; the counter was sticky which, for a first impression wasn't a good start. Gaining access to our room (44) was a bit disheartening as the route was as dirty as the reception. The room itself was clean but again, the well used impression stuck. The location of the hotel (no fault of the staff) was clearly on a route between the pubs and homes of the local populace. This was highlighted throughout the night when people leaving the pubs were having major arguements, shouting and screaming. A bad night for them (obviously) but for us aswell.