I have stayed here more times than I can remember. It is delightful to have the staff recognize and welcome me back. I can hardly say enough regarding all staff, whether at reception, restaurant, or cleaning.
Comment from Hotel Management
Mar 16, 2017 by Jai Chugh, Hotel Management
Greetings from Hilton Garden Inn Trivandrum!
Thank you for choosing Hilton Garden Inn Trivandrum and for sharing your feedback about your experience on Expedia.com. At Hilton Garden Inn, we are committed to exceeding our guests' expectations, through our exceptional service .Thank you for taking out your valuable time and writing great feedback about your stay experience with us at Hilton Garden Inn Trivandrum . We are thrilled to read your feedback about our service team, how they welcome you back each and every time when you are back to the hotel. Hospitality is one of the Hilton values, which we try to live daily. We apologize for the inconvenience you had to face in rooms. Thank you very much for informing us about the maintenance issues. We have shared your comments with our maintenance team and will ensure that the issue will be rectified. It is our constant endeavor to deliver the desired service and quality product that our guests expect from us. My team and I look forward to your next visit to the hotel.