Ratings based on 191 Verified Reviews

3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Gurgaon

Sea facing hotel close to sea

Posted Jul 9, 2017
Excellent place to stay with good amenities & courteous staff. Rooms are very spacious & room size balcony. Good food. It is value for money stay !! Ground & 1st floor rooms have excellent Arabian sea view
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2017
Breakfast needs improvement. Menu is the same every alternate day
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel 10 minutes from beach

Posted Apr 24, 2017
Pros: Excellent suite provided Staff very good throughout Restaurant Pool clean and well maintained In house gift shop Well maintained property and gardens
Cons: No Alcohol for sale in hotel Wifi ok but not great. I used my Airtel mobile by tethering
Location: 10 minutes walk to beach down steep road 15 minute walk to Leela hotel Some taxi trips but nothing special 30 minutes to airport
Photos do not do this hotel justice. On arrival we were immediately impressed with the overall appearance and cleanliness. Its a large hotel but spread over an extensive area but built on the side of steep hill. Hence stairs everywhere so not ideal if you have mobility problems. We had booked a suite and were given a very nice apartment with a large bedroom, a very large bathroom with double bath and a separate shower, toilet and twin sinks. The living room was equally spacious and a large outside balcony looking over the gardens and down to the sea. We enjoyed a nice buffet lunch on arrival and the buffer breakfast would suite any taste. There is a nice outside pool next to the restaurant, a table tennis table, pool table and gym (which we did not use). There is also a second smaller pool. The hotel is situated at the top of a hill above Kovalam beach with two steep access roads to the left and right of the hotel lined by the usual gift shops. Its about 10 minutes walk to the beach and then you can walk along the paved beach front to lighthouse beach and beyond. The sea was pretty rough with some surfers enjoying the waves. There are plenty of cafes and restaurants along the beach front. Very close to the hotel there are two rough looking restaurants but in fact they served nice food but mainly used by locals. The hotel sells no alcohol but it is easy to get beer and wine on the beach front. Security seems excellent.
5 out of 5
by Raghu

Good

Posted Mar 28, 2017 on Hotels
Awesome stay at the resort, good location
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2017
Good place for relaxing in kovalam. The beach is close by, not much of a walk. A pick up from the beach would have been more appropriate than the drop off the hotel provides. The food was excellent
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, quiet, close to beach

Posted Feb 22, 2017
1. Need to upgrade wifi 2. Should add concierge to rent cars
3 out of 5
by Mansukh

Posted Feb 6, 2017 on Hotels
Breakfast was worst experience. Supposed to serve Hot, but they serve cold might be from a day before or refrigerated
3 out of 5
by A verified traveler from London

Could be great but cuts corners

Posted Jan 8, 2017
The room was clean and nice, if a bit dated and gloomy. Great shower and a big balcony overlooking the sea. Thr breakfast buffet is also pretty good with a range of European and South Indian options. The hotel itself has some drawbacks though. The wi-fi was very slow and had a buggy sign-in procedure, wherever in the hotel I tried it. I don't think this is acceptable in this day and age! The hotel's supposed second restaurant, Rumours, appears to be defunct and wasn't serving anything. Service at the main restaurant is haphazard despite the large number of staff. The restaurant, airport transfer and room service all seem very overpriced compared to other local options. The layout of the hotel is strange - the restaurant and swimming pool are cramped together, while a lot of other outside space around the place seems to go unused.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2016
Very nice. Great ocean view from second floor and above. It good been an excellent stay had there been a direct approach to the beach which is locked with "No Entry" sign.